Terrible! From the comfort of the spa seats to the terrible service! This place used to be the…read morebest! I'm not sure what happened but changes need to be made immediately. I left and went to another nail salon after getting a pedicure. Wasted my time and money. Get better staff and better spa chairs, and put some music on or something... the place is dead

Beware of this business. Once I was agreeing with what the technician wanted to charge for the…read morenail; they became rude. Speaking "of course in their language we don't understand " talking down to me and now telling me to (shut, pay, get out ). We're talking $10 because I went to get 4 nails fix and the tech assured my dumb A$$ it would be cheaper if I got a new set rather than get them fixed is what he said. " Trust me" is what he said. Nails broke from moving. Just move there , first at this nail shop ever in life. After doing everything he quoted me a price of $55 dollars for so baby size nails by the time he finished filling. When I said no, that's when all the hell broke loose The tech said you free to go so I go to leave. The owner: you don't pay... you don't pay... you don't pay I come back and say no problem, he said I can go... They began to call me uneducated. Low class... every thing fell out the mouth but you know what my folks etc.... They called the police on me because I was cussing and because I left without signing the recite. Thanks to the nice officers of the Lovejoy police department that who kindly text me to return and sign the $10 recite because this can be considered thief of service although you may be morally right so I when back an sign. I wrote this to black people, since we give them most of their business. They only like you as long as you shut up and run that card. You pay and go

Very kind people who work hard and do a great job! Despite some customers begging difficult.read more

Could have had better customer service, My ladies were great- especially Thuy. But the older lady…read morethat took care of my mother was rude/meanto her !! And no help. HOWEVER: fast and good work on mine! Very clean!

I am writing this complaint out of complete frustration and deep disappointment. I truly wish I…read morecould say something positive about my visit, because the customer service initially seemed warm and the pedicure itself made me feel cared for. But everything after that became an absolute nightmare. The nail art and French tip services were nothing short of unacceptable. I asked for a simple French tip with a design, and what I received was so poorly done that it had to be redone over five times--on both my toes and my nails. Five times. Not because I was being picky, but because the work was visibly uneven, sloppy, and nowhere near the basic standard of a professional nail salon. I wanted to leave multiple times, but the staff insisted they could "fix it," only to make the same mistakes over and over again. Instead of feeling pampered, I felt trapped--stuck in a chair for far too long, watching my nails look worse with every attempt. By the end, I was physically and mentally exhausted from the experience. And then to be charged over $130 for nails that genuinely look like I did them myself at home? Completely unacceptable. I walked out feeling embarrassed, angry, and honestly, betrayed for putting my trust--and my money--into this business. I regret staying, I regret paying, and I regret giving them the benefit of the doubt. I will never return, and I sincerely hope no one else has to go through what I did. This experience was infuriating, disappointing, and absolutely not reflective of what a professional nail salon should be.

love my nails!! thank you Ms.Linda…read more Never disappoint, my third time coming and I got exactly what I wanted in my inspiration picture.

Its a good and affordable place to get your nails and toes done. The salon is always clean and…read morethere is no chemical smell like other salons.

If you would like to waste two hours in a salon and still not have your services completed this is…read morethe perfect place. I arrived at 6 for a pedicure and SNS. One lady started on my feet while another lady sat on her phone for about an hour and didn't bother to at least soak my nails. It is currently 8 and I just walked out. The lady was trying to START my nails after being there for 2 hours. Then the lady on her phone jumped up and started another customer who had just walked in. Absolutely horrible service!!! I used to come here years ago and now I remember why I stopped going!!!

1st mani pedi in a while & also my first visit to this location. Standard nail shop attached to a…read morehair salon. I came in around 4:30pm & was serviced right away. The work is good, I wouldn't say great but I'll be returning. The staff is friendly & responded well to my requests (pushing back my cuticles & refilling when my nails were slanted). My sister comes here every 2 weeks. Oh, & it's definitely better than the Regal Nails in the Walmart across the way!

Be careful...Two nails chipped. I came back the NEXT DAY the lady who I paid remembers me & then…read moreasked, "Who did your nails? Oh she's off come back tomorrow." What in the world? I told her I didn't pay to walk around and look like this. I know one of the other employees can fix this. She said,"Its ok for one day just come back tomorrow." Really? This IS NOT good business ethics. Get it together! Btw, it was approx. 2 hrs to closing & they weren't busy.