William was friendly, helpful and got me in and out of the shop with a new, affordable, warranted,…read moreand fully installed battery. Thank you so much for your excellent customer service. I sincerely appreciate it.

I was having my tires replaced and used Pep Boys since Tire Rack ships directly to them. I set up…read morean appointment and everything else was good. I got there and they took my truck and told me they would call once it was complete. I got a phone call later saying they had issues getting my lugs off and that they were swollen and needed to be replaced. an extra $400 later, I picked them up and told them to give me my lugs. In my 30 years of owning a vehicle, I have never seen the issues they had. I could understand one or so but having to butterfly almost a quarter of them?!? This tells me that either they did not know what they were doing or they were milking me for what they could. So, go somewhere else. I bet they will be more honest with you then these dudes.

The Manager, Alexandra, was very helpful and professional. She helped me get a " auto fix" that I…read morecan afford. She is very knowledgeable and capable. I highly recommend them

They were super helpful and kind! We were in a pinch with an oil change and they were very helpful…read morewith tools, parts, and etc. 10/10 recommend!

These brothers really know how to work with cars. Best of all, great communication and on time on…read morethe dot. Excellent quality of work along with being fair and affordable on prices. Had to replace my CV axles and tie rods on both sides, they did it in a jif once the right parts got here. Would work with them again in a heartbeat.

I had these guys come out to replace a fuel pump. They seem trustworthy and highly recommend them.read more

Fast and professional! Amazing diagnostic assessments! They will find the issues that stump other…read moreshops! Yes, you'll pay for the work, it's not a discount store, but knowing your transportation is safe on the road, and running well is worth the price! They have also looked at my vehicles a few times and told me I'm just being paranoid and there's no real issue- at no charge! Friendly and capable, shop stays clean, and they are highly inclusive in communicating through phone and email about the full scope of recommended services. There have never been any surprises with repairs. What they say is wrong with my vehicles is always right, and the price is the price when they're done. They have taken care of all my family's vehicles, I highly recommend this shop. Don't risk your safety on some back street discount dump of a shop, take it here and stay on the road with confidence!!!

I received a welcome package from the post office when I moved to the area and in it, was a free…read more(or heavily discounted) oil change with Niceville Auto Service. What a steal, am I right! Especially after driving 800 miles for the move, you could say my car was in need of many things. I called and made the appointment a week in advance and they had a very flexible schedule to work with. When I arrived there was minimal paperwork and they even heated up my burrito for me in their staff kitchen! I waited for less than 45 minutes while they did a synthetic oil change and full inspection, for no additional charge. They walked me through all the red flags, what i want to watch and what looks great, on their monitor while pulling my car back around. They were kind, patient and informative. Unfortunately, I am unsure what a full priced synthetic oil change is here but with my welcome coupon mine ended up being less than $40. They took great care of me and were very knowledgable on all things vehicle repair oriented. I would definitely recommend this shop and will be back again, if needed.

If this is the location in the defuniac Springs, there's an old lady right now on 11/25/2025 @…read more2:45. Not sure of her name but this is s her schedule. Hopefully the upper ups sees this coz she's giving ur company a bad name. Refuses to count change n damn near lose a sale over 8 cents. A couple dollars at best total. That's how petty she is n this is the 3rd time of the same experience. As a local who keeps coming back I get mixed experience between the employees. All are fine except this one lady at the time I stated in my first sentence. Do something about it please.

Nice gas station with plenty of pumps and easy access to and from the roadway. This is the closest…read moregas station to the airport, even though it's 6+ miles from the rental car return. Crazy! But the gas is inexpensive and it pumps quickly. So I give it four stars!

If you got the money and can dream it , these fine individuals can make it a reality…read more They are a storied shop with a lot of pedigree and ambition. Wish some one would get a camera on them . They would be YouTube sensations . Anything from dream toys to competitive racing machines . Highly skilled and talented.

Very friendly environment, knowledgeable on all aspects of high performance vehicles, very fair on…read moreprices, military gets 10% off, the best thing is they also build parts and vehicles from scratch you just tell them what you want and they will build it for you, i highly recommend Full Lock Automotive for all your car needs.