bro ID'd me the second i walked in i literally just wanted a corset she said it's because 'you guys just look super young.' okay? about to be 24 years old. she continues to ask my friend who did not expect to be ID'd, then points to the corsets it was just a bit weird she said it's policy but i had been before for stockings and never had the same issue. maybe things changed? idk. seemed really weird read more

Brittany is a wonderful person, she's professional and knowledgeable. Just an overall good experience! Thanks!

The woman that works there made me feel totally unwelcome by loudly yelling that I had 5 minutes to make a selection. As well as asking me what I was looking for ( again very loudly). Then kept referring to me as "my man". If Lovers Lane Novi doesn't want customers at 8:50pm. Maybe they should close earlier. Very tacky read more

WORST Customer service, worst place and location I been too, everyone say different things, no standards of customer service. bought and paid, and was running late couldn't try, cashier stated its ok if I come back next day, she will change sizes, came back early next day, other casher stated no we can not change or return, I stated I only needed two sizes up, but instead I was pointed to the door. my corset cost around $100. which I still have read more

The staff takes covid safety very seriously. They will not let you in without a mask and will provide one if you need, and they take your temperature. I felt very safe going in. As for the salespeople, Delaney is my go-to. When the product I wanted was out of stock, she suggested some alternatives that were equally satisfying. She is also very knowledgeable and enthusiastic about the products, and goes above and beyond to make sure you know everything about them before you buy, so you get the most out of what you pay for. She's very patient and will answer any questions you have, not only about the quality of the products, but about safety using them too. You won't leave disappointed. read more

Yeah when I say I don't need any help leave me the fuck alone. Employees made my wife and I very uncomfortable. And they just followed us around, And kept asking us questions. So we left. PS don't ever ask a customer "have anything exciting going on this weekend" where in a fucking sex shop. I don't fucking know you. Fuck off. read more

January 2018 Today is the half off sale. Busy store but the staff are great! Patience, balance each customers, provided a lot of education. This is my 3rd visit there and I will keep going. I only wish they carry more plus sizes lingerie. Their 2x is not 2x. I normally wear 1x. For this store, I have to wear 3 or 4x. read more

If you're looking for any level of discretion while buying intimate items, just forget it here. I was there buying an item for my friend's bachelorette party, and started to peruse through the vibrator section. The sales rep asked me if I need any help (no issues there). I politely declined, and in an very audible voice, she informed me that the "rechargeables are a very popular item and I can find them on the tower [display]. I in response said "geez lady, you make me wish I went online instead of coming into the store". So embarrassing. The store was busy too. read more

Would not recommend shopping there. Really bad return policy, especially if shopping for a gift.

My husband and I visited Lover's Lane for the first time recently and had the best time!! The staff was so friendly and helpful, and really took their time to explain products and find us something great. Great store, very clean and organized! We will be back for sure!! read more

I'm a plus size woman and love lingerie. I went to Lovers Lane Novi on a referral and was so pleased. I asked where the plus size lingerie, expecting it to be in the back with very limited items. To my surprise, the staff responded, "Sexy is not a size" and we have the most beautiful lingerie all throughout the store. I felt pampered and enjoyed having my own personal shopper, the staff knows their inventory and how to put it all together. I left with some beautiful lingerie pieces, stockings, an amazing love collection of massage oils and sexy fun! I even have my secret sexy! Put Lover's Lane Novi on your list of places to go, it will become your favorite!!! I know it's mine!!! read more

The staff was friendly, helpful, and knowledgeable about the products. I needed a replacement charger (dog chewed the original) and the staff went above and beyond to help me out. read more

Very Helpful. Looking for some mens sheer underwear for myself- spice things up with the GF... they had a selction and gave me a discount.