Great service. Huge selection of items. And really friendly customer service. Fun place to browse.read more

Great variety of selection, amazing prices, and above and beyond customer service. I would…read morerecommend this place to anyone!

Great experience. The person who helped me was super encouraging, body positive, patient, and…read moreinformative. Measured me, listened to me. I wear size 12 pants and they had my sizes and above. It's real lingerie so it is expensive but the quality is there. Recommend.

I think this may actually be my first Yelp review, ever. I worked boutique retail for years as a…read moresales associate/sales manager/manager, etc., and my sympathies and solidarity always lie with workers anyway. But ... that's also part of why I was so horrified by the customer service here. I came in at 5:15ish. The store closes at 6pm. I said I would be fast and just wanted to try a few on because I'd lost weight recently, they gave me two of the same bra and I went in the dressing room to try them on. Asked for one more size, tried that on and when I came out to see if I could try another kind of bra, *the lights were actually off.* I looked at the time. *It was 5:35.* IN MY LIFE, I have never seen it. I'm glad things are different now from when I worked retail and you couldn't even tell customers you were closing soon -- because there were times I'd end up staying for two hours after close with a customer who didn't end up buying anything at all. But turning the actual lights off a half-hour before close? While someone is in the dressing room? That's bananas. I was like "Oh my gosh, did I mess up? Are you closing now?" (knowing full well they had a half hour before close) and they were like, "Yeah, come in another day around 5 and you can get properly fitted." I must have looked confused, because I literally *did* come around five, and she says "actually 4:30 at the latest." Sorry, no. If you don't want customers arriving in your store after 4:30, and you want to close down at 5:30 ... don't say you close at six. Put that up on the door. Because no other store *on earth* has that policy. There are maybe four options in the whole city for those of us with a small band size/large cup size situation -- and anything we can find is going to be expensive as hell. This place, Busted, Rigby & Peller and Nordstrom. Loved that this place was close and regularly recommended it to others who had trouble finding non-standard sizes. Never again.

I used to recommend this place all the time. I will never…read morerecommend them again! I brought my 84-year-old mother in to get some new bras. They had to order her a couple and she paid for them. That was in November. It is now February. These people refuse to answer the phone. They only communicate by text. She is 84! We finally got a hold of someone and they refuse to give her a refund because they gave her "a birthday discount". They have now been holding onto her money since November and told her they have no idea when the bras will be in. All we want is a refund and they refused to do so. Absolutely disgusting customer service and a horrible way to treat an elderly woman. Shame on them! If I could give them zero stars, I would. Very disappointing

Posting anonymously out of respect for my daughter, but I feel strongly that this needs to be said…read more We visited Chantilly Lace in Wilmette today, and I was completely stunned by the behavior of the owner. When we asked for help, she dismissed us without a second glance--as if we didn't belong. If it hadn't been for a remarkable salesperson named Bella, we would've walked out on the spot. Bella was calm, respectful, and incredibly kind to my daughter. She treated her with dignity and care during a difficult and deeply personal fitting process. It's important to note: very few places still offer this level of specialized help. Bella did it with grace--and was then openly mocked by the owner in front of us. That a younger business owner would belittle a more experienced and clearly valued staff member, especially in front of customers, is not just unprofessional--it borders on workplace harassment. When I got home, I looked up reviews- multiple sites. The pattern is undeniable: customers repeatedly praise the staff--while calling out the owner's outrageous behavior. And disturbingly, she often responds to reviews by insulting the customers themselves. One person described how a disabled individual was ridiculed. Sadly, this has become more common. A boutique in Northbrook called Such a Deal became notorious for shaming young girls who didn't match the owner's preferred body type. That store eventually closed. Max's in Highland Park also developed a reputation for demeaning its customers. While it's still open, the backlash permanently altered its client base--and its standing in the community. To Bella: thank you. You were the only reason we stayed. You treated my daughter like she mattered. You deserve better.

Nice place to shop "if they don't have it you don't need it", they have a great selection of toys…read moreand outfits for the ladies, I like poppers too, the staff is very friendly and knowledgeable, I feel safe inside being a single woman and the men have been extra friendly to me, one guy actually bought me an outfit and it looks great on me I went back on another day to show it to him. Would I go back? YES I'm planning on going when my schedule free's up.

Selection was rather small and person working behind their counter was not knowledgable about the…read moreproducts they carry, and seems to struggle with English. He was sitting around on very loud speaker phone while I was looking around, didn't ask if I needed help (probably because when I got to the counter and asked a question about what they had in stock, all I got was a "I have no idea"). An excessive amount of space dedicated to DVDs. I wouldn't be surprised if these are still selling to the older crowd, but it's definitely a lot of space for something so outdated. Seems like almost all of their foot traffic is for the booths in the back. Prices aren't too bad, at least. You can probably get the same things way cheaper on Amazon for the most part, but you should still consider supporting your local businesses. If you're looking for something more specific for anal play, they won't really have anything for you. They have maybe 2-3 thrusters, only one of which isn't a rabbit, and they are all low power and meant to be used vaginally.

GAY MEN DO NOT COME HERE IF YOU ARE LOOKING TO CRUISE, HOOK UP, OR HAVE AN ADULT GOOD TIME, YOU…read moreWILL BE GREATLY DISAPPOINTED!!! GLORY HOLES COVERED UP AN POLICY IS ONE PERSON PER BOOTH, SEEMINGLY STRICTLY ENFORCED. OK, to be fair this is an above average adult shop if you are looking for basic adult video store no arcade. However, my review is really in regards to its video arcade. No glory holes, no buddy booths, and it seems owner is actively discouraging gay cruising activity, which from a business standpoint is financially foolish, especially considering they could easily charge ten to twenty dollars for arcade access and let consisting adults have adult fun, but instead there is only one person per booth, no glory holes, no buddy booths, and basically no fun, and signs read violators will be asked to leave. It seem to be a strict policy, which is odd considering this is an adult shop with an arcade. Actually, it seemed like they did have glory holes in the past and for some fiscally irresponsible reason they covered them up. Its a shame when adult shops can't be adult shops, its like taking a great porn muting it, censoring the nudity, and not showing the money shot. Honestly, the shop would do better using the space for something other than an arcade, maybe fantasy and fetish adult costumes or something, because the arcade is a big dud. But all is not lost there are plenty of other adult bookstores in IL that have open glory holes and are great for gay cruising such as Ram, Bare Assets, Star ship Video, and of course Steamworks to name few, just sucks to not be able to have one nearby.

Think of this as Your friendly neighborhood adult Store. Galaxy stocks a wide variety of sexual…read morefantasy enhancers. Why it's special effects for sex. The Store has been recently upgraded with new fixtures and displays creating a welcoming, brightly lit environment to explore everything from a mink little nothing to a kink item that's really something. Frankly I love all the toys, helps to keep me on the young side of old age. Speaking of which you will not find a bunch of dirty old men here. The other day though a bunch of hot strippers came in to buy various stage props. Very friendly and even funny. You could bring your mom here and not die of embarrassment because it really is a friendly place with good prices considering the items being sold. Guys, bring your girlfriend or boyfriend. Girls, ditto the boys. I think the Galaxy Wouid be a great birthday or anniversary spot for young lovers or even over the hill lovers. Before the invention of the Plandemic The Galaxy was open until 2am. Currently, in order to save hundreds of lives a day, Galaxy closes at 7pm. As if the Galaxy is ground zero for this overhyped, politically motivated flu. Anyway Your government is micromanaging the Store hours of an adult book Store just because they can, therefore Store hours are totally fluxed up. So phone check with your friendly Galaxy counterman to get the latest COVID-19 Emergency Life Saving hours of operation. It's progressive people's holiday shopping time...so have a merry quarantine and a happy COVID-19 while shopping for that special battery powered gift device.

Maria, the owner, knows her stuff! I'm 49 and she was able to fit me correctly into a bra for the…read morefirst time in my life. She asked what I was looking for and gave me a large selection to choose from. I was buying items for a boudoir photo shoot, so she had plenty of suggestions. Aside from being incredibly friendly and helpful, it was comforting to know that I was in good hands!

I think I have visited most of the small businesses in the 'burbs that cater to "what lies…read morebeneath," as it were. I've given up on department stores for finding my size, and it's just easier to have someone who knows what they're doing spend some time with you. Yeah, they're usually more expensive, but you wear these things all day every day. So I am of the "throw some money at the problem" school -- invest in some proper basics and you won't keep re-buying for a while. Given that framework, while in Chicago one week-end a girlfriend indulged me and we went on a mission. This store is small but laid out with loving attention, and everything is beautiful: matched sets along one wall, a glass display table in the middle, an array of fluffy maribou slippers in one corner. This is a place where you ARE at the mercy of the clerk who is helping you, because the stock is in the back. She'll measure you [this really is vital, no matter where you shop. YOU are never going to "guess" right!] and then start running back and forth to find you styles based on what you are saying works and what doesn't. It took a few minutes for the young lady and I to get in synch; she was a bit brusque at first, but when I explained what problems I was having (and the problems I TYPICALLY have), that seemed to help and everyone mellowed out. She knew everything about the brands, which came with sets (one bra I bought was part of a set that even had a garter belt. Woo), and didn't seem judgy when I told her that a couple were out of my price range. I ended up with several things and have been very happy with them! And thus my lingerie boutique addiction continues. I don't live close by, but I am in the city often enough that the next time I need an infusion of underthings I can easily enough come in. Definitely worth the trip.

Bliss Fashion Lounge is the Best Place to buy lingerie for your wife, Carmen is amazing, at the…read morebeginning I was a little uncomfortable because I didn't know what to buy but Carmen with her experience help me to choose the right garment for a special occasion. Now my wife is one of the happiest customers of Bliss, every time she needs lingerie she just want to see Carmen. Thank you Carmen you are the Best!!!

Had the best experience here Carmen knows her stuff even just looking at you she can tell you what…read moresize will fit you! I've been wearing the wrong size for years never could find the proper size, Well I know now what My size is and I won't find it in any department store so I couldn't leave with just one Bra got 4 and I'm so happy!! Thanks Again Carmen!!

This was one of the best and most personalized shopping experiences I have ever had! After having a…read morebaby and finishing my breastfeeding journey, I was starting from square 1 on bras. I visited and had a personalized and thorough fitting/shopping session with lovely staff and the owner who were so helpful and supportive. I learned the 4 steps of how to put on a bra properly (who knew!? And they truly make such a difference!) and I got a proper fitting for the first time ever. The staff was there to personally select bras that would be good options for me and help with the fit for each one. I had someone in the dressing room with me helping me through each try-on and it wasn't awkward, just so helpful! They have a great selection and a sale section too! I can tell these bras are nice quality and worth it. I have been struggling through cheaply made bras bought online that don't fit and this has been a huge improvement for me. I will probably only buy bras from here from now on!

Horrible customer service. Absolutely rude & extremely unprofessional. They were confrontational…read morewhen I was standing in the dressing room in a bra. A second woman came into the room and harassed me about who fitted me in the first place. Unbelievable!

I'm somewhat large busted and I could never find a bra that really fit. Until I got to La…read moreBellisima. They are worth every penny. I feel so much more comfortable wearing the right size. And clothes look better too! Go Here.

Kathy is amazing. My sister and are are extremely difficult to fit. Most stores don't carry our…read moresizes. My friend recommended Kathy to me. Her daughter has extremely expensive taste so I was a little worried. However my bras are the same price or less than those at Lane Bryant which don't fit me. Kathy makes you feel extremely comfortable when she is fitting you! This is the only place I will shop for bras now!!