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    Love's Auto Sales

    5.0 (11 reviews)
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    Candace J.

    Just bought a used Toyota Prius from them. Great communication. Great couple. Great car. Thank you both so much.

    Runs well, no issues. Mark Thomad

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    7 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    9 years ago

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    11 years ago

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    8 years ago

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    7 years ago

    Honest, small, family owned business. Highly recommended if you are looking for a used vehicle. They make the process so simple and smooth

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    7 years ago

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    Review Highlights - Love's Auto Sales

    Deena kept in touch with us for a few days until we could make the drive up, her response time was awesome.

    Mentioned in 5 reviews

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    Mercedes-Benz of Rocklin - all their vehicle are lemon law and they're not honest as well as they play to much games everyone report them to BBB

    Mercedes-Benz of Rocklin

    (642 reviews)

    I want to call out. Sean in service had an amazing experience. They gave me a rental car when they…read moresaw it was going to take a little longer and when I came back my brand new GLS 63S was looking mighty fine!

    LEGALLY BINDING DUE BILL IGNORED, DISORGANIZED MANAGEMENT, SUBSTANDARD WORK…read more I drove approximately six hours to Mercedes-Benz of Rocklin to purchase a 2026 Mercedes-Benz GLA 250. Upon arrival, I found undisclosed paint damage on the rear hatch and a dent on the passenger door. Both items were placed on a legally binding due bill as a condition of sale. The experience trying to get these items fixed has been an absolute nightmare of poor communication, ghosting, and terrible workmanship. THE POOR COMMUNICATION AND GHOSTING: Coordinating this repair from 6 hours away was made intentionally difficult by staff. I reached out to my salesperson, Julio, to coordinate an appointment around a flight out of Sacramento to avoid multiple long round trips. He went completely radio silent for over two weeks. I escalated the issue directly to a manager, David Trifeletti, who completely ignored my email. When Julio finally replied three weeks later, he admitted that David had received and read my email but simply chose not to respond to me. THE FORGOTTEN APPOINTMENT AFTER A 6-HOUR DRIVE: Julio explicitly confirmed by text multiple times that my appointment was set for August 11 at 10:00 a.m. Yet, after making the 6-hour drive to Rocklin, I arrived only to find the service department had absolutely no record of my appointment in their system despite text confirmations. Luckily Wayne & Kenny fixed the blunder and got me in, (and the only reason this isn't a zero-star review.) Later, when the car was returned to me completely dirty, Kenny stepped up again without hesitation to have it washed. These two know what luxury service means. THE "ACCEPTABLE" PAINT FAILURE & DISRESPECTFUL SERVICE: After the scheduling mess, the rest of management failed completely. David called and spoke quickly, "Your car is ready" without even identifying himself or where he was calling from. When I inspected the trunk, the repair was shocking. The tech heavily caked, globbed, and layered a thick, jagged ridge of paint directly under the central Mercedes emblem (see photo). It is uneven, grainy, and rough. Managers David "spoke on behalf of Darrell" and flatly told me that this amateur smear is "acceptable dealership level work" and refused to fix it flat. WARNING TO BUYERS: This dealership will sign a Due Bill to close a deal, but sales and management will ghost you, botch your scheduling, and force you to accept garbage repair work once they have your money. Beware of their post-sale promises.

    Love's Auto Sales - car_dealers - Updated August 2026

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