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    RVMAX

    4.1 (56 reviews)
    Open 9:00 am - 6:00 pm
    Updated 2 weeks ago

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    Sean B.

    Need to send a shout out to RV Max Rocklin, this company has been nothing short of outstanding on my latest purchase of a used RV. I negotiated a solid price, where after it was sold this company went ahead and installed a new inverter since they found the old one to be faulty, a new battery, new weatherstripping along the canvas pop-outs, re-sealed the roof, touched up some upholstery, fixed some screen tears, and installed a new awning. ALL at no extra cost to me. They also handed me business cards from everyone from the owner, the sales manager, the salesman, and the service tech, telling me if I have a problem, call them. I have not seen customer service like this in years, and I am glad to sing their praises. So if you are in the market to buy an RV, new or used, I would check them out.

    Well I can't say enough good about these guys! The sale was perfect, we had zero problems. My wife and I love our new trailer so much! Mike and Jenna are super great people! Jordan was very thorough in explaining everything. When it came time to take it home, I knew it was not only a great deal, but I know I can call them and ask them to help me with any questions I had. In fact, I've gone back twice to ask advice and both times they've not only sent me home with more knowledge, but free items to make it easier for us to use our trailer. I highly recommend RVMAX to anyone! They're honest and outstanding humans!

    Michael T.

    We had been looking for an RV for some time, and the big name dealers in the area, although they have lots of flash and whatnot, lacked big time in the customer service area. We visited RVMax and instantly were treated with respect and care. They took plenty of time to show us around, and then the time came for us to purchase, that is exactly where we went. During the finance process, which took a week from my lender, they were super patient, stayed in regular communication with us, and were extremely helpful to help us close the loan. Delivery of the RV was exceptional, as they took plenty of time to go through the walkthrough and show us everything that needed to be known about the coach. Absolutely extraordinary customer service, super friendly, not sales pushers. Thank you so much RVMax!!!!

    Very nicely detailed inside and out ready for the trip home
    Denise K.

    Woooow!!! Quality staff, knowledge and selection. We purchased from them. Their selection of RVs are very clean. We had visited many lots, and saw some pretty gross rvs. I can't speak highly enough about the people who run this operation and smoothly. From first greeting to feeling assured walking out the door that if you need anything they are there for you after the fact. Also, they have inventory constantly coming in. Just love this place!!

    We bought a trailer from them in July. Our kids were horsing around and broke a cabinet door really badly. I thought we would just have to buy a whole new door but when I brought it in to ask about where and how to get a new one they fixed it better than I could have imagined and were extremely quick about it (I had said kids with me a they only got a little antsy waiting for it to be fixed). They were extremely kind and gracious about it. This is our first trailer, and I was nervous about being an owner. But so far the folks here have had excellent customer service and willingness to help above and beyond with the problems we've run into. I posted a photo of the repaired cabinet but yelp won't load the before photos.

    Happy with our trailer!!
    Chris M.

    We've had our trailer for about 4 months now and we just found a soft spot in the floor that we missed during the pre delivery inspection. I reached out to Jenna and she had us bring it in For evaluation. A short amount of time passed and I got a phone call to come pick up my trailer that they repaired at no charge to me. I'm shocked.. I bought this trailer without a warranty whatsoever. Now that's top notch customer service. Their repair looks fantastic, I can't even tell they touched it. Very few companies have this level of integrity. Thank you for everything!!!

    Kimberly L.

    Back in May, I purchased a fifth wheel from RVMAX. I am absolutely positively in love with my new home away from home. I can't thank the owner and the staff more for treating me like family. They wanted me to have that special home as much as I wanted it. Looking for that special place to call your home or your home away from home RVMAX is your place!

    Roger M.

    Walter was a great help.but what happened next is why the review. We paid to have the 5th wheel delivered and the driver drove on grass and left tire tracks. Called owner Mike as he seemed upset my yard still not fixed

    2017 for $10,700
    Dave Y.

    So it's been just over a year since I paid these people $10,000 for a 17 year old 19' travel trailer. Things have gone very bad from the start. The list of things wrong with it when I took possession of it. The roof leaked the first time it rained and did major damage. since then most every major component has had trouble . The refrigerator drips and is coming out of the hole. The oven does not work. The stereo does not work. The trailer brakes locked up and I had to have it moved home on a roll back. The wet vents for the sewer leak gas into the trailer. The p-trap on the shower broke and fell apart. The list goes on. Now if it had cost more like $4,000.00 I would feel that I was getting what I paid for. I trusted then and bought it site unseen while I was preparing to return from Hawaii based on the promise made by the salesman. (Walt) . When I arrived to pick it up I was given the bums rush. The owner said that his service man had an appointment to get as soon as possible. The walk through took about 10 minutes. Not enough time for me to find and ask about any or all the things I found wrong as soon as I got it home. I had to return to the lot 35 miles away three time and their attitude was far less than friendly, even to the point the owner (Mike) got in my face after I had picked a few items from the peg board in the shop(which had no keep out sign) to buy. (the show room had a long wall of peg board for the sale of related items but it was near empty.) They did reimburse me for the spare tire that had a big tear in the tread and the coating I had to put on the roof to prevent more water damage. I had to buy a new battery. The A/C cover blew off on the first time I took it out of town. I have since seen similar size trailers about the same year for less than $5,000. And quite a few that are only a few years old for just a little more that $10,000. Do your self a favor and don't buy used trailer from them with spending a few hours checking for problems current or potential issues that may arise in the near future. Trust just isn't what it used to be. I learn another lesson. The 2017 Jayco for sale at De Martini RV sales in Grass Valley. $10,900. Very good condition. https://www.facebook.com/marketplace/item/538376540061513/

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    10 months ago

    Nice people and seem honest. Genuinely helpful and nice to talk too. I would recommend as the other RV places don't have a good reputation.

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    Page 1 of 2

    Ask the Community - RVMAX

    Review Highlights - RVMAX

    I was actually referred to Mike by another dealer, that alone gave me a hint of his reputation in the marketplace.

    Mentioned in 29 reviews

    Read more highlights

    RVMAX

    RVMAX

    4.4
    (7 reviews)

    We couldn't be more happy about our experience with ! We had our trailer delivered this past week,…read moreand an air-conditioning problem came about immediately. They sent someone out immediately. I cannot recommend them more highly.

    My wife and I originally came to RV Maxx intending to buy an RV, but we later decided to just sell…read moreours instead. The owner spent a lot of time explaining the business to us and repeatedly emphasized how he was "a man of his word." He agreed to purchase our RV for a fair price, and we signed paperwork moving forward with the deal. Because we were told the purchase was happening, we paid off the negative equity on the RV based on his word and assurances. He was very convincing and made us believe everything was set. Then, the day before we were supposed to bring the RV in to finalize the sale, we texted RV Maxx just to confirm everything. The daughter responded saying her father was "no longer interested" in buying our RV anymore had already bought 2 trailers and simply said "good luck." What makes this worse is that if we had not reached out ourselves, it appears they had no intention of even informing us ahead of time. After all the promises and talk about integrity, the deal was dropped at the last minute after we had already taken financial steps based on their commitment. As a military veteran, honesty and keeping your word mean something to me. Unfortunately, this experience left me feeling misled and disappointed. I would not recommend this RV dealer to fellow veterans or anyone expecting straightforward business practices.

    Affordable RV

    Affordable RV

    4.6
    (28 reviews)

    First time using Affordable RV. We live just eight minutes away so it was a no-brainer choice for…read morethe 2022 camper van we have. Staff is very nice and we did bring it in just before Memorial Day so we knew we would probably have a wait. All we needed was generator oil change, checking the water pump and battery load, looking at the tires sensors, checking the roof and a wash.They said we needed new tape on top to keep the solar panels in place and couldn't find anything wrong with the pump. We got it back after three weeks and on the walk-through were actually told that the guys took all the old tape off and cleaned it up when they didn't even need to do that but they thought it was a water repellent issue which it wasn't. So who knows how much extra time went to that at $175 an hour or so. We also noticed later that we didn't get the tire valve caps back and I went to turn on the air conditioner unit in the 96° heat in downtown Saceamento and they had not turned the switch back on for that in the generator.That meant that after consulting with AI during a work event, I I was crawling under the RV in downtown Sacramento on the street to open the generator cover and flip the switch. The work overall cost $1100. Obviously, we did not think it was particularly affordable, convenient and we're not pleased with the handling of the relatively simple items on our list. There's another place not too far from us and a highly rated mobile technician as well that maybe we'll try next time. ARV business model involves multiple different technicians working on the van, which is why it takes so long, but in addition to the inconvenience we just got pretty mixed results on the work.

    Newbies with a small travel trailer that needed repair pieces. Lisa was able to order correct…read morenecessary parts with me having zero knowledge. She is professional, knowledgeable and friendly, perfect representative of a local business!!!

    Basecamp RV Sales

    Basecamp RV Sales

    4.7
    (47 reviews)

    After a couple of disappointing experiences elsewhere, we were referred to Basecamp RV by our…read morefriend Kathy at Future Ford. We had a very specific type of travel trailer in mind, and Basecamp had what we were looking for. Finding the right trailer is only part of the process--the rest comes down to communication style, customer service, and making the experience as smooth as possible. From our first phone call, the Basecamp team was responsive, and easy to work with. When we arrived for our appointment, Erica gave us a thorough tour of the trailer and answered all our questions. The trailer was competitively priced, but we had been pre-approved for a specific amount and wanted to be sure everything would fit within our budget. While working with Erica, the owner, Skylar, took the time to come over and introduce himself. While there wasn't a lot of room to negotiate, he wanted to make the deal work and did what he could. We really appreciated that effort. The paperwork was straightforward, and a week later we returned to pick up our trailer. Their technician was thorough and made sure we understood how everything worked. As first-time travel trailer owners, we had a good experience. It was a smooth experience. From start to finish, Skylar, Erica, and the entire team made us feel comfortable. We would recommend them to anyone looking to sell or purchase an RV or travel trailer.

    We had an amazing experience buying our camper here. Skylar and his team went above and beyond,…read moreeven holding the camper for us for a week while we sold our toy hauler. The facility is super clean, cozy, and welcoming--you can tell they really take pride in the place. Everything was spotless and it even smelled amazing when we walked in. Nick did our walkthrough and was fantastic. He took the time to explain everything and made sure we were comfortable before we left. Skylar is very hands-on and clearly cares about his customers. Even if responses aren't always instant, it's because he's out on the lot helping people. We couldn't recommend this place more!

    RV Travel World

    RV Travel World

    3.6
    (45 reviews)

    We had an absolutely incredible experience purchasing our trailer here! Paula was AMAZING and so…read morehelpful. My husband as we were leaving said "I would buy a trailer everyday if Paula was selling it to me"! Would recommend RV travel world to everyone!

    My last several experiences with RV Travel World have been extremely disappointing…read more I've been bringing my trailer in for service under their Forever Warranty ever since I purchased it years ago. However, as the trailer has gotten older, it seems like they are constantly looking for reasons not to cover repairs, even when the warranty documentation appears to indicate the issue should be covered. The entire program has become frustrating and feels misleading. I've also had issues with pricing. On one occasion, I called ahead and was quoted a price for work. When I arrived at the store, the price was significantly higher. I had to argue with staff and remind them of the amount I was quoted over the phone before they would honor it. Communication has been another major problem. Multiple times I was told my trailer was ready for pickup, only to drive all the way there and discover it wasn't actually ready. That's a huge inconvenience and shows a lack of respect for customers' time. After dealing with these issues repeatedly, I can no longer recommend RV Travel World. The Forever Warranty program has not lived up to its promises in my experience, and the poor communication and inconsistent service have made doing business there far more difficult than it should be.

    RVMAX - rv_dealers - Updated July 2026

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