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    Hassle Free Motors

    5.0 (1 review)
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    4 months ago

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    Mercedes-Benz of El Dorado Hills

    Mercedes-Benz of El Dorado Hills

    2.9
    (297 reviews)

    Buying a new car can often be an overwhelming and bewildering process. The dealers and their staff…read moreare professionals and at a distinct advantage over you since they deal with the process daily while us buyers typically bring a lot of emotion into the equation, which can certainly make for rash decisions. Buying a car can either be a heavenly experience or a miserable one. I've purchased a car from this dealership before (three years ago) and it was an unremarkable, fatiguing experience. However, what made this recent purchase great rests on the shoulders of one person: the general manager, Brehon Quigley. It's not often you find people in this industry with integrity, but he certainly does. Ronnie and Rachel on their sales team were equally as good, but Brehon certainly takes it to another level and is both understanding and responsive and I can see why he runs the show. The finance experience is quicker these days as well versus my previous experience, with the neat electronic document table.

    I took them to small claims and won. They never appealed or communicated in any way…read more They simply will not pay the judgment, and do not care in the slightest they have a court judgment against them for thousands of dollars that is collecting interest. Mercedes-Benz of El Dorado Hills scammed me into a contract. They used a desktop screen and changed the terms of the contract after I signed. They added $9k of add-ons and bumped the interest rate over 5%. They returned some of the add-ons after I called the DMV to report them, but refused to return the $1495 addon they say they require for purchase. That is illegal. They cannot force add-ons by law. They lied and did not offer a cancellation option on a used vehicle, saying they "don't do that" there. I didn't get a copy of my contract until the day after leaving the lot, and I had to go back and force them to print it, where I discovered they'd altered it and misrepresented the contract. Buyer Beware!

    Hassle Free Motors - usedcardealers - Updated August 2026

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