I had a great experience. Was in and out in about 10 minutes for a conventional oil change. Staff…read morewas helpful and courteous.

After what I encountered at the N. King St location, I decided to give this location a try since…read moreit's down the road from my workplace. I checked in @ 7:58 AM & left @ 8:37 assisted by Casey the General Manager. There were two cars ahead of me. I went in to get an oil change and tires rotated. I noticed Casey had one staff working in the garage. While sitting in the lounge, Casey informed me that my tires didn't need to be rotated, but showed me how dirty my filter was and offered to changed it. I approved it. Before I was charged she asked if I had a coupon and if I needed a receipt. I was honest with her that I forgot about the coupon (I had this printed & ready when I visited the N. King - I remembered I left it in my work bag). I didn't need the receipt because of how happy she was nice and helpful with me. I WAS WRONG! After I drove off from this location, I went home to Kalihi, visited Target Salt Lake, then Kapolei's Wet n Wild. As I left Kapolei's Wet n Wild, I see multiple lights & warnings on my Dashboard (SEE PHOTO). I heard a weird noise, so I restarted my car. The lights & warnings continued to stay on & as soon as I get onto the Freeway, my car started jerking. I immediately pullover to the side & shut off my car. I began sobbing because I could've risked my SON'S LIFE. Luckily, he did not see me crying because he was taking his nap. I felt like a panic attack coming onto me so I called this location several times. Sadly, it was difficult to get through to them. I drive a preowned 2024 Toyota Limited Rav4. My family relies on me and I cannot imagine losing this car. THIS WILL BE EMAILED AGAIN TO guest.relations@jiffyworld.com + customerservice@jiffylube.com. If this won't be addressed, I AM FORCED TO REACH OUT TO A LAWYER.

super cool, super honest, and super kind people work here! and of course, they know exactly what…read morethey're doing and will not hesitate to walk you through the process of how they are going to work on your car. they treated my CRV like a queen! plus, the shuttle service they offer is SO convenient. next time i need another repair or inspection, it's going to be these guys. guaranteed!

Went in to get my car checked as my carpets are always wet during storms. I've gone back to the…read moredealership a few times to get this fixed and all they told me was the drain was clogged by debris. They kept telling me the same thing every time I took it in. Nick assisted me and looked at the car first. He communicated his suspicions on what the issue might be. After I left the shop, he called me within 15 mins to let me know that he figured it out. Suggested to check the warranty first as well as provided solutions. He also suggested mold remediation due to the smell and for safety Will continue to come back as these people are so honest and trustworthy.

I brought my car in because something under the front part of my car was hanging low and scraping…read moreevery speed bump I drove over. Check in was relatively quick and they did the job in a few hours. By lunch time my car was ready for pickup. I don't remember the guy's name who helped me but please treat him to a lunch. Thank you!

Great customer service, legit automotive service. straight forward process starting from making…read morean appointment online, dropping off and then quick pick up. servicing the vehicle took less then 2 hours. When we first arrived we were a bit lost and must have looked lost, 2 different staff members approached us to help clarify where we could park and where to go. friendly vibe overall

The best customer service ever! I always go for my oil changes there, couple of weeks ago, I went…read moreto the Wahiawa location and the young lady who helped me, was absolutely amazing! She went above and beyond to make my oil change fast, checked my whole car out for any issues, filled up my tire pressure without me asking! She was the best! All the staff there are really accommodating and nice! If you're looking for affordable, quick drive through oil change experience where you don't even have to step out if your car, this is the place I highly recommend! I've been to the other locations on the island and had a very pleasant experience every time!

Bruh. Hahaha. ::crying emoji::…read more I went to a kiosk to renew my registration and it wouldn't let me. Wtf? Then I realized my safety inspection had expired. THREE MONTHS AGO. NOOOOOOO! And it was the first of the month so everyone and their mama was at Oil Changers needing a new inspection at 8am. Look. I waited in that line for 3 hours! But I was in my car and just watched videos. Totally my fault. If you come during the middle of the month, I feel like you'd be fine. Don't go first thing in the morning to "beat the crowd" because you ain't beating these guys. I was there at 8am and the line was already to the road. Then someone pulled up behind me so I was stuck. Fml! Not their fault. They have one inspector and one bay dedicated to that inspection. It took about 25mins per car. And yes because my d*mb*ss let my safety inspection expire, I had to wait 3 hours to get the safety inspection, go to the actual dmv to pay in person, then go back to oil changers to get the safety inspection sticker. That process didn't change. And when I came back in the afternoon, there wasn't much of a line, and since I just needed the sticker, the guy just updated his computer and put in on real quick. I don't know if there are quicker places on the island. I'm not that cool. But just don't go on the first or last of the month and you should be good. No appointment necessary just show up, and bring a snack.

We discovered a large bolt in our tire this morning on our commute and called around to local…read moreplaces but were told it would take 3 hours. Drove into Discount Wheel and Tire and were immediately helped by manager Devin who quickly evaluated our tires and gave us options for a fix. Ended up getting 4 new tires! We also got an alignment for a discount. Will definitely be back. Highly recommend!

The entire process was quick, and the manager store was very friendly. Highly recommend the Queen…read morediscount tire store for the excellent customer service, and high quality service!!

Absolutely best price for control arm replacement & alignments. Awesome service. Recommend call to…read moreschedule ap

Honest and trustworthy. Got an alignment and thought I needed 2 tires but Chung said tires are…read moregood no need to change got plenty of thread left. Also the alignment was less than the original quote. Chung is easy to talk to and was patient with my questions.

Okay honestly, I was hesitant to take our car in to do an oil change as we're a little tight on…read moremoney.....I've just been looking for estimates to find the best price. We popped in after lunch at BK lol, and I'm SO glad we did. Ariel was so friendly, helped us find the most budget friendly option, and answered all of our questions with a smile and a great attitude, unlike majority of the other mechanics that I've visited....all grouchy and they would make us feel like we weren't worth their time. Not here! They checked all of our information, made us feel welcome, and got us in SUPER quickly...I'm genuinely impressed! Huge thank you to Ariel and the entire team for being fast and efficient, and for helping us take care of our car!

Super quick experience, friendly staff, and easily accessible service with my oil change. Highly…read morerecommended !

The manager of this place is a super nice guy I come in there I pay him cash he takes care of me it…read moredoesn't give me any hassle never tries to overcharge me super quick I give them 10 stars if I could

Don't believe the reviews. Go somewhere else…read more I called ahead and scheduled an oil change and safety check. I spoke to Archie on the phone and told him that I wanted to use their current promo coupon for an $89.99 oil change. He said no problem. However, when I arrived for my appointment, Archie said that the coupon was actually only good for $10 off, which brought the total amount to about $110 ($10 being taxes and fees). That's $10 more than advertised. Not a huge deal, but a little annoying. I tried to argue that the price/coupon didn't make sense or add up, but got nowhere. Although it didn't sit right with me that Archie kept gaslighting me about the coupon, I agreed to proceed at the higher price because I had taken time off from work, already driven down for the appointment, and it was only a $10 difference. Before handing over my keys, I noticed that the safety check wasn't listed in the paperwork and pointed this out to Archie. He responded that the safety service wasn't listed in the appointment notes. I asked if they could still do the safety anyway, and that's when things turned really weird - he said "respectfully, I'm going to decline servicing your vehicle altogether." When I asked why, he said "I don't want you to have a bad experience." Well, I had a bad experience so I guess that failed. I've never had any business refuse service before, especially after misleading me about the price and messing up my confirmed appointment. I went to another shop in town and had no issues. In summary: only come here if you want bad service, false promises, and a waste of time.

Called at 7am to see if they could do a safety check early in the morning and the person on the…read morephone said they started doing safety check as soon as they opened. I would just have to line up behind the other cars (indicating they were already busy? He was calm and courteous, not being rude but perhaps letting me know there would be a "wait") When I got there a spot opened up and the worker waved me to a section. They were quick, 2 guys went over my car. Again both were courteous and professional. Very thorough, I thought I wasn't going to pass because they looked over my car more meticulous than other places I've been to. I thought maybe I've been flagged for something wrong. Highly recommend going to them. I was in-and-out reasonably quick during a very busy time.

No appointment. Safety check or repair. Charles. Professional. Efficient. Gave estimated time…read more Called to say car done ahead of estimated time. First time for repair. 2nd entrance for repairs. 1st entrance for safety check. Reviews say stay in vehicle. 2 lines. Fast. Have documents ready. Highly recommend.

As you can all see in the text message provided, I provided as much information as I could. You…read moreasked for nothing you didn't clarify you said everything was all good. If you were confused, you should've asked. If you wanted payment beforehand you should've asked, but you didn't. Good thing really because if I paid you, you wouldn't have showed up anyway. I hope everyone reads this and looks at everything I've shown you. Update!!! This guy just called and like meet so he can kick my ass! Grow up!! And just admit when you fucked up. Hope everyone reads this. Boycott this business!!

I've used Richard with 808 Mobile Mechanic several times and he has always been fantastic. My…read moredaughter lives in Hawaii, and when something goes wrong with her car it can be stressful trying to help from the mainland. Richard has stepped in multiple times and taken great care of things for us. He is honest, fair with his pricing, and very reliable--which is hard to find these days. Every time we've needed help, he's been responsive, knowledgeable, and straightforward about what actually needs to be fixed. It gives me real peace of mind knowing there's someone trustworthy looking out for my daughter's car. I highly recommend 808 Mobile Mechanic and Richard if you need a dependable mechanic who comes to you.