I was in a bind and needed some help around 3:00am. Ended up getting some help from a friend but…read morethey were quick to respond and offered alternative options if I was still in need. Professional and kind, would recommend others to give them a shot!

I've been to Neue Auto a few times now and honestly wouldn't take my car anywhere else. Alvin and…read moreCodi are both so amazing, just very helpful and professional. They're usually able to take me in pretty soon too which is great. On my most recent visit, I went in thinking I needed specific work done, but Codi realized it was a totally different issue. He fixed it right then and there, so I didn't even need the major work I thought I did! As a woman in my early 20s, I'm always prepared to be sold on things I don't need, but that never happens here. They're so good at explaining what happened and I've never felt ripped off. The reception area is nice with AC, water, and a TV, plus a huge perk is that they pay for your one way ride share from the shop after you drop your car off.

Great customer service! Team at Lex Brodie's was friendly, professional, and made the whole process…read moreeasy from start to finish. They provided excellent quality work at an affordable price, and I really appreciate their honesty and attention to detail.

Service was performed in a timely and professional manner. Would definitely recommend to family and…read morefriends. Keep up the great work.

The best customer service ever! I always go for my oil changes there, couple of weeks ago, I went…read moreto the Wahiawa location and the young lady who helped me, was absolutely amazing! She went above and beyond to make my oil change fast, checked my whole car out for any issues, filled up my tire pressure without me asking! She was the best! All the staff there are really accommodating and nice! If you're looking for affordable, quick drive through oil change experience where you don't even have to step out if your car, this is the place I highly recommend! I've been to the other locations on the island and had a very pleasant experience every time!

Safety check not recommended!! It took THREE FULL HOURS from being 1 car length behind the "Safety…read moreInspection" sign at the entrance to finishing my safety check (they don't take appointments). There is no sign or person indicating anything about the wait time at any point, and once you get past the entrance, you're trapped in the line with no way to exit for at least an hour. From the entrance, you can't see the whole line or tell how many cars ahead of you are waiting for inspections - no way to guess how long the wait might be if you haven't done it before. The staff person who did my inspection was not very friendly, and when I said "I really wish you'd put up a sign that says it's a 3 hour wait" (without a rude or angry tone, just weary), he ignored me and just told me how much I owed him. No hint of kindness or apology for the insane wait time. I wish I had read the reviews, because this seems to have been an issue here for at least a year. A simple sign to set expectations or even just kind words from the staff could've mitigated the horrible experience.

This morning I discovered that one of my tires was leaking. After finding a nail in the tire, I…read morebrought my vehicle to Discount Wheel and Tire. Bryan checked me in right away and had the issue resolved within 30 minutes, at no charge! He made what could have been a stressful start to the day incredibly easy. I really appreciated the quick, efficient service and excellent customer care. Bryan was professional, friendly, and got me back on the road in no time. When it's time for new tires, this will definitely be the place I come back to. Outstanding customer service and a great experience overall. Highly recommend!

Quick service and awesome prices! Needed a tire change, called and they emailed me a time that…read moreworked for me. Went in and writhing 20 minutes or less tire was fixed! They have a lounge you can wait in with tv, vending machine. Super convenient!

Awesome awesome for car alignment ,friendly good people , even allowed me back to redo my car…read morecouple months after

Go to Chung's Alignment for Prompt Service at Reasonable Price…read more It's a well-known fact that road conditions here take a toll on your vehicle. Dealers recommend wheel alignment every six months. Much cheaper to get regular wheel alignment than to replace tires. Plus you get a better driving experience. Chung's is located on Dillingham Blvd (makai side) across Honolulu Community College. Don't let the current rail road construction deter you from getting here. Best to call and to make an appointment. Wheel alignment takes about an hour. Waiting area is limited. Wear your Hokas or comfortable walking shoes to venture about. City Square SC and Kapalama SC are nearby so you can grab a bite to eat while you are waiting.

Friendly staff was seen right away no wait, they knew about the car and what oil used last so it…read moremade check in easy and its all fairly priced

Great and fast service .. staffs is very well knowledgeable. Very reasonable price.. I didn't have…read moreto wait long for some one to help me and the oil change didn't take long at all

Don't believe the reviews. Go somewhere else…read more I called ahead and scheduled an oil change and safety check. I spoke to Archie on the phone and told him that I wanted to use their current promo coupon for an $89.99 oil change. He said no problem. However, when I arrived for my appointment, Archie said that the coupon was actually only good for $10 off, which brought the total amount to about $110 ($10 being taxes and fees). That's $10 more than advertised. Not a huge deal, but a little annoying. I tried to argue that the price/coupon didn't make sense or add up, but got nowhere. Although it didn't sit right with me that Archie kept gaslighting me about the coupon, I agreed to proceed at the higher price because I had taken time off from work, already driven down for the appointment, and it was only a $10 difference. Before handing over my keys, I noticed that the safety check wasn't listed in the paperwork and pointed this out to Archie. He responded that the safety service wasn't listed in the appointment notes. I asked if they could still do the safety anyway, and that's when things turned really weird - he said "respectfully, I'm going to decline servicing your vehicle altogether." When I asked why, he said "I don't want you to have a bad experience." Well, I had a bad experience so I guess that failed. I've never had any business refuse service before, especially after misleading me about the price and messing up my confirmed appointment. I went to another shop in town and had no issues. In summary: only come here if you want bad service, false promises, and a waste of time.

Im a professional driver, I need honest and reliable service center for repeat services. These guys…read morehave been nothing but great. They never try to upsell me anything, and anything they recommend is beyond reasonable each and every time. They do a good job servicing my vehicle every time. They always protect my car so it doesn't get dirty. I highly recommend this Midas center to everyone around.

The guys at McCully Union have been servicing my cars for years and I will never go anywhere else…read more They are honest, super courteous, affordable and quick. I never feel like these guys are trying to upsell me or rip me off because I'm a woman. They do a really good job and are affordable.

Now these guys, McCully Union Service, have their stuff together! SUPER fast, efficient and SUPER…read morecourteous staff! It's a drive-thru required annual Hawai'i Safety Check station; an actual drive- thru! And it truly lives up to its name: there are two separate lanes with one person servicing both lanes while a second person is on the side uploading all relevant information, collecting the required annual fee and taking the necessary pictures to be uploaded to the State system as a double check. Both of these gentlemen are extremely knowledgeable, super friendly, courteous, fast and efficient! Although, the location is on the other side of the island from where we live, it is well worth the travel over the mountain because of the time you save making, to me anyway, a huge value! I give McCully Union Service my personal 5-Shaka rating!