We've always had super professional customer service here…read more We had a problem with an order and they gave us store credit to solve the problem. No hassles. A lot of their furniture is from local USA and family owned manufacturers. Excellent quality and good reasonable prices for classic pieces. Great staff and very honest. Always recommended. If you have trouble with this family run business, you might be the problem.

This place is HUGE and filled with a nice variety of furniture and decor. Marty was the salesperson…read morewho helped us and she's as sweet as pie. She gave us plenty of space to shop but was always within earshot to get us a price on the items we were interested in. I'd highly recommend anybody looking for furniture to check this place out because they have so much variety and many customizations. We will be back to spend our money here.

This is an amazing store with incredible customer service. The throw pillows are the best I've ever…read morepurchased.

With the pandemic supply chain challenges, sizing requirements, and one failed delivery already, I…read morehad given up on couches, and resigned to live like a college student with a futon mattress as the sitting center piece. Happened into Kasala one Saturday afternoon. There was a couch that fit all the criteria, including sizing, color, style, and comfort. Very helpful service from Amanda, and a good price to boot. What?? - Kasala, will have it delivered to my residence, (not via a 3rd party delivery service) by this coming Friday?? Shut up! Sold. Couldn't have had a more user friendly and positive experience from the root to the fruit. Very pleased. Well, done, Kasala.

On January 11, 2026, I paid for a coffee table and two end tables. The coffee table was a short…read morewait and it came unassembled, like IKEA. I was told that the end tables would probably be available in six weeks. When I called after six weeks, they told me it would probably be August before they came. On June 2, I got a call that my end tables were available for pickup. Went to pick them up and they were not there. I got a call on June 4 to tell me that the call on the 2nd was for the coffee table that has already been in my front room for months and is definitely NOT now available for pickup. Still no end tables. I recommend that if what you want is not in stock, don't buy it there and search for another source. In addition, everyone there must be on commission because if they are not the person collecting the commission, they are not going to help.

I looked all over to find a dining room table. I wanted it to be made of wood, to have leaves built…read morein, to be over 100" long, to look decent, and to be a price I could afford. Frustrating - until I looked at Dania. Walked in the door, was I greeted instantly by Mary Ann who didn't mess around. Took me straight to what I asked to see. A choice was easy because they had what I wanted. We arranged delivery. On the afternoon before the scheduled delivery, after all sorts of confirmations, I received a notice that the delivery was cancelled. WHAT??? Dinner party planned the next evening to inaugurate the new table. What kind of service did Dania have??? I found the answer. Table was delivered and assembled first thing the next morning. Dania had hired an expensive out-of-the-company delivery service in Oregon (I live in Seattle.) to drive north, stop on their way to pick up the table in Washington, and bring it to me. So, if you want excellent quality at a reasonable price sold by ethical people, Dania cannot be beat. Once again, thank you again, Dania, for doing the right thing.

So pleasantly surprised by this place - we'd been searching for a decent leather couch in our price…read morerange of under $2k. Had been losing hope but then we walked in here!! There were two Macy's exact couches we wanted but they were too expensive at normal Macy's - but at this clearance location it was half the price! HALF! $2,200 couch for $1,100. Really beautiful couch for an incredible price. Very helpful employees too. They wrapped the couch in plastic for us and loaded into our truck!

Dropped in to see what was what. Lots of sofas and tables on sale! Carlos gave us his attention and…read morehelped us through our purchase of two nice armchairs that will go great in our new house. Great selection of furniture.

Our family can't say enough good things about Kasala. We really appreciate the quality furniture…read moreand wonderful and friendly customer service! We will be life-long customers.

We worked with Rook, and they were excellent! Super helpful service; got great help and tips for…read moreour space, even regarding design elements beyond what Kasala sells. Rook is an expert in lighting and creating a balanced, cohesive space. Definitely go here first for some great options for your spot! We have had the Phinney furniture (love seat and arm chair) from here for seven years and it's held up super well. Really high quality especially for the price.

Definitely worth a stop if you are interested in MCM furniture. Large selection and reasonable…read moreprices. Usually just one person in the store but s/he has always been helpful, willing to share knowledge about the pieces. Has period relevant art also.

Great selection and great prices. Sales personnel very knowledgeable and helpful. Found the perfect…read morechair for my living room.

This is a hidden gem when it comes to looking for a furniture peice to complete your home! The…read morestaff was super professional, hands off when looking around & hands on when you need them for questions on anything! Not pushy at all like the normal furniture show rooms. Vanessa & her staff let you take your time and look around at all the amazing deals at your pace. The value of what we found was exactly what I was looking for! Vanessa explained the furniture is never used in someone's home but are peices that are discontinued, lightly used show room pieces and even brand new items that have been taken out the box to be showcased. I saved a HUGE chunk of money shopping here & it was exactly the couch I had been looking at for awhile at Costco. They offer white glove delivery services & always seem to have a holiday deal or featured discount going on if you walk in at the right time & are lucky. I recommend this business and I'm so very happy I walked in. Thank you!!

This place is very unorganized. We had a delivery scheduled for a day we had guests arriving. After…read morebeing assured that our furniture would be delivered on time. The day we were supposed to get our delivery we never received a phone call regarding our delivery. We reached out and they told us nothing could be done and they were going to talk to the rep would made the mistake. Nothing was accommodated and I had to pay last minute for a hotel for my family since there was no where for them to sleep. My biggest problem was that I was reassured by not one but two employees that my furniture would arrive on time before I inserted my card for payment. Who ever is the Owner you lost a customer and we have purchased several items from this place. The fact that there was no accommodation was very disappointing and I will be taking my business else where.