Our dogs had a fantastic time with the workers and other doggies. They sent us photos of our dogs…read moreduring the day. Dropoff on the weekends is between 7:30am and 9:30am amd pickup was between 4:30pm and 5:30pm. Dropoff and pickup went smoothly.

My pup loves going for daycare and boarding! The staff is always friendly and professional. We get…read morepictures and updates whenever he visits. I love that they provide ample playtime outdoors and give the dogs extra enrichment like water activities and even plastic playground equipment. The dogs are sorted into play groups based on personality and play type, ensuring a safe and enjoyable environment. We are so thrilled to have a place that we feel safe leaving our fur baby and that he loves going to as well!

Everything. Honestly mostly. The feeling that he really has no idea what he is talking about…read more Misdiagnoses. Moe times then not

I love Dr Todd and the staff. I have gotten my cat Quatro lion cuts from them twice now. I know she…read moreis in good hands with them. She looks and smells fantastic! Very professional and I couldn't be happier. I recommend to all my friends!

Had to update my review -Uncle Al and his team r the BEST. I…read morehad gone to all the others b-4 Al, A & B Scissor hands is hands down number 1.

They did a great job on our new 4 mth old Aussiedoodle! We showed Al a picture of how we wanted…read moreNeo cut & he looked absolutely perfect when we picked him up. This was our first time using A&B Scissor Hands with recommendation from a friend and will be our groomer from now on.

My experience at this facility in Monticello was very disappointing…read more During the initial consultation, the staff member I spoke with dominated the conversation and seemed uninterested in hearing important details about my dog's needs. Before even examining him, she immediately focused on what she described as matted fur on his ear and tail (which was actually very minor) and suggested she might not be able to groom him properly because of it, making a much bigger deal of it than necessary. She kept speaking over me and was ready and willing to argue after I said "were just here to drop our doggie off for grooming, not to hear your personal assessment". She went as far as giving us further unsolicited advice afterwards regarding a 'possible abscessed tooth' based on a puffy spot under his chin. He is 15 years old and most of his teeth are bad and he has several fatty spots, thanks for giving us your opinion, however, we know our dog very well. When I tried to inform her about his numerous moles (crucial for safe grooming), she dismissed my concerns and only acknowledged the one visible on his head. This lack of attention and unwillingness to listen felt controlling and unprofessional. Then she felt it was necessary to explain herself which is when I walked out and allowed them a chance to prove themselves. When my girlfriend picked our senior dog up by herself, this person felt it was necessary to apologize to my girlfriend for rubbing me wrong or something to that effect. Ultimately, the grooming service itself was subpar. The haircut was very poor - definitely the worst cut he's ever received. To make matters worse, she called and convinced us to allow her to trim the fur on his tail, citing that 'it didn't look right' to her. My girlfriend agreed, only to discover later that she had removed nearly all the hair from his tail - including the long spritzy fur on the end that no groomer has ever considered removing over the past 15 years, and other sections that weren't even matted. Additionally, he did not receive a bath afterwards, nor were we given any printout or documentation summarizing the services performed. We expected a haircut, nail trim, and anal gland cleaning. I can see that the haircut and nail trim happened. Blind faith regarding the anal gland cleaning though. While this was the second worst overall grooming experience my dog has had in this town, it was certainly the worst haircut. This person has control issues or is extremely biased to a point of being unprofessional. This is the point that I begin do all of this myself from now on, out of necessity.

We boarded our dog for the first time at Willow Branch last week. Our dog is fairly anxious…read morenormally, and the kennel staff were very kind and caring with her. Evan updated us mid-stay and she had calmed down after her first day. We were so grateful to know she was in a safe and caring environment, and will definitely bring her back if we're in the area again.

They are still practicing Covid protocol and I never met the vet. I could only talk to her on the…read morephone.

Perhaps one of the best cat clinics around. I have had cats for 15 years or more and used various…read moreveterinary services in different states. Never have I encountered such a wonderful and compassionate group as this practice. They are so good with Barney, my cat. I cannot recommend them highly enough.

The staff is very compassionate. They are always so gentle while handling my fur babies. I…read moreappreciate them and highly recommend them for your vet needs!

The staff at Animal Hospital of Monticello are consistently fantastic in that they are very…read moreempathetic, knowledgeable, and accommodating. We initially brought our kitty in a few years ago after moving to the Monticello area from Champaign and figured it would be easier to assume care here. I'm so glad we did and absolutely recommend this facility to everyone in the surrounding area! Hands down the best veterinarian office that I have been to through the years.

We got our Cavapoo from Creekside puppies. The dogs can only be seen by appointment which I think…read moreis good for the safety of the people and the dogs. The puppies are clean and appear well cared for. We received a vet record which included her vaccination history and upcoming needs. They disclosed that her fontanelle had a small opening that had not fully fused during her development but was in great health. We chose to adopt her with this information. It was an almost microscopic opening and was not deemed a serious health risk. We took her to the vet ourselves after adoption for a full checkup. She received a clean bill of health. We had information on our puppy's parents but did not meet them. I do not believe they are on the same location. We have lived with our puppy for 3 years now and she is an absolute sweetheart and extremely healthy. She is timid around others due to her smaller size but never has had issues that appear abuse related like our other two dogs adopted from other locations not part of this breeder. I plan to adopt from here again if we are ever ready to care for additional dogs. I would recommend them.

Creekside did exactly as expected. They breed a sweet puppy. I paid the deposit, made an…read moreappointment to pick up the puppy and when I picked up the puppy, they gave me an amazing gift basket with toys and food and a plan of what shots she was going to need in the future. When we got her home, she even seemed to be almost potty trained. We could tell that she lived with a family. If and when I'm ready for another puppy, I will for sure be going back to Creekside puppy adoptions.

Jessica is absolutely AMAZING! We just moved to the area in January and we were really looking for…read morea good groomer for our pup Lucy. Jessica is fabulous and so kind. Lucy looked gorgeous after her first visit and we are so excited to bring her back in June! :)

Refused to book appointment unless we agreed to come back every 6 weeks. First of all if I've never…read moreseen your work on my dog and this was going to be her first visit I'm not agreeing to anything. Just groom and get paid instead of trying to trap customers.