We recently lost our fur baby Mae. We knew that it was coming in advance and the last week of her…read morelife was an emotional one. BPC was wonderful about patiently answering all of our questions and kindly supporting us through the difficult decisions we had to make. You can tell that their heart is truly with the animals and it is a comfort to know that your fur baby will be in such compassionate hands. They helped make a difficult moment just a little easier.

Very unprofessional I was told I can get my loved one first thing 3/13/2026 after her being delayed…read moreI go an hour after they open and she wasn't ready had to watch her get scraped off a table then when I say im not happy how ur handle thing its not professional the owner Chris comes and starts yelling at me and physically trying to bully me into saying he was professional at his job not recommend ever

Definitely a sad day when you have to fathom putting your family pet down. If you have a family pet…read morelike we did, this is the most calming and peaceful way to put your family pet down. I would say it takes roughly half an hour, talking over your family pet, as they calmly give your family pet a three step process. Dr Martin was very gentle with our family dog Miles and as we spent our last moments with him, she peacefully sedated him, as well as talked us through their process. Instead of putting your dog and your family through the stresses of a veterinary office definitely give A Peaceful Process a call. You can schedule your appointment online and the will work with your schedule. This isn't the easiest review to make but when it comes to your family pets calm and restful passing, as well as your mindset going through losing wha most would say is a member of your family, this is the way to go about that.

Like all the reviews I've read thus far Dr. Martin is Outstanding! It was time to put our 3 year…read moreold German Shepard down after being diagnosed with mouth cancer. The family was extremely saddened having to put our beloved Maggie down. Dr. Martin arrived and explained the entire process. She also fielded concerns each of us had. We truly got the feeling Dr. Martin was a caring individual who regarded the animal as a loving member of our family. As much as we regret the loss of Maggie we can't begin to express the compassion, and love displayed by Dr. Martin. From the bottom of our hearts we thank you.

I cannot express my gratitude enough for this place. When almost every vet clinics/hospitals I've…read morecalled is fully booked and/or not taking in new patients, they took us in for my dog's spay appointment. They handled my dog with such care that she was in high spirits and healed properly after. I believe they love and genuinely care about everyone's pets and I'm grateful I found them. The place is tiny but clean and organized. The ladies at the front desk are not so friendly but the ones in the back are super nice and friendly. Might be from dealing with customers all day, exhaustion or whatever but they are not rude or anything. They are not just welcoming at all. Other than that, I think this place amazing and I highly recommend it.

Excellent service and the Doctors there go above and beyond to make sure your animal is treated in…read morethe best way possible.

I can't say enough about the entire team at the VCA Bakersfield Harris rd. location. From start to…read morefinish, the customer service was exemplary. We were dealing with an emergency situation with our 18-year-old fur baby, and they went above and beyond to help make sure we could get in when we needed it most. Everyone we encountered was kind, professional, and compassionate during such a difficult time. A special thank you to Dr. Blair (I hope I'm spelling the name correctly), who delivered the inevitable bad news with such care and understanding. As heartbreaking as the situation was, Dr. Blair gave us the facts we needed in a way that was honest, gentle, and not overwhelming. That compassion made an incredibly painful moment a little easier to process. I hope you get to see her when you have to visit the hospital...Otherwise I hope you never have to take your pet to any hospital. We are so grateful for the support, empathy, and dignity they showed both our pet and our family. Thank you Dr. Blair for helping us move forward with love and clarity during one of the harder moments we will face. Last note : Arrive early for any walk ins. We arrived at 730 and were the last to be seen.Luckily we arrived as the last walk in this day..

I been coming here for over 15 years with my fur babies. I have to admit, the prices have changed…read morebut the service is still good. I have always gotten my babies first exams, vaccines, procedures, and even the unfortunate bad news. I would recommend this veterinary to others seeking pet care.

My husband and I have been coming here for our dogs' needs and care for over 2 years now and I…read morehighly recommend them. They can get extremely busy and it has gotten a little more challenging to get an appointment but I always commend the level of care and customer service we get from this place. Everyone is so friendly, welcoming and knowledgeable. They are also really good at following up on upcoming appointments or vaccinations due to make sure your pets are up-to-date. If you are looking for a vet center, as much as I'd like to gatekeep them, this is the place to be. Highly recommend them!

Extremely disappointed with the lack of professionalism and consistency from the front office staff…read moreat Thurman Veterinary Clinic. I called around 8:30 a.m. this morning to establish care for my two French Bulldogs and was told that they were accepting new patients but it would be a month out. The receptionist began collecting my information to create patient charts, discussed scheduling appointments for June, and was in the process of preparing the required $40 per pet appointment hold fee when the call was disconnected. When I called back later, a different receptionist informed me that the clinic was not accepting new patients and that I would not be able to establish care there. When I explained that another staff member had literally begun the intake process and was preparing to collect payment for appointments, I was simply told, "I don't know, but we're not taking new patients." The complete lack of communication and consistency was incredibly frustrating. Based on the glowing reviews, I expected a much more professional and organized experience. While I cannot speak to the quality of the veterinary care itself, the customer service and handling of front-office communication left a very poor first impression.

My experience at Cooke's Veterinary Hospital (3232 Landco Dr A, Bakersfield, CA 93308)…read more Telephone number (661)323-1130. Has truly meant more to me than I can put into words. From the very first visit, Whitney has made a lasting impression. She doesn't just check you in and move on she takes the time to really listen. She remembers your pet's name, asks thoughtful questions, and makes sure you understand what's happening and why. When you're worried about your animal, that kind of care makes all the difference. Her warmth and calm presence immediately put both me and my pet at ease. Dr. Cook is simply amazing. He's thorough, patient, and incredibly knowledgeable, but what stands out most is how intentional he is. He doesn't rush through appointments. He explains things clearly, walks you through options, and treats every concern as valid. You can see how much he genuinely cares about the health and comfort of the animals he treats. This isn't just a vet's office it's a place where you feel supported during both routine visits and stressful moments. I'm truly grateful to know them. If you want a veterinary team that treats your pet like their own, Cooke's Veterinary Hospital is the place to go.

Dr Cook and his whole staff are absolutely amazing, their kindness and compassion to our pets and…read moreto us. Thank you Dr. Cook for being so wonderful.

I needed to have my fur baby checked right away due to signs indicating she had a serious health…read moreissue. The wonderful ladies in the front office gave me the opportunity to bring her in that morning. Dr B ran tests and offered options on next steps for immediate treatment via a referral to urgent care. Unfortunately through additional tests she was diagnosed with an incurable cancer and was suffering. I had to make the heartbreaking decision to put her down. Even though the Dr and staff saw my pup for a short time they showed so much compassion. It is obvious how much they care for their patients and their "parents". I admire their professionalism and appreciate their thoughtfulness. Thank you SVH.

The front desk ladies are always professional but friendly. I miss Dr Rakow but recommend this…read moreVet's office they have always been very helpful & when I needed something they responded within a short amount of time.

Very helpful, fast and affordable. Got my baby in the next day after calling and had her ready…read morewithin just a few hours and back to normal! Highly recommend this establishment!

This review is based off my experience and not influenced by any previous reviews…read more The vibe I got from my visit felt like they're just out to make quick cash off customers. My cat was sick and I obviously answered any questions to give the veterinarian an idea of what was wrong with him. When I tell you she wasn't in that room for more than a minute, I wish I were exaggerating. She looked into my cat's mouth for maybe 10 seconds and decided $675 worth of medications and treatments was needed. I would have probably been ok with paying that amount if I genuinely felt like she cared about my cat's health and wanted to help him. I then tried to see if I could get any of the medications without the $235 bloodwork. At least the fever reducer. The vet veterinarian said no. The bloodwork was then dropped down to $165 to send the test out to a 3rd party instead of in-house. I left this place unsatisfied with their service and luckily I already had another appointment lined up for my boy and he is doing much better.

We love the staff and drs. They are so kind and do a great job. I have 2 St Bernard's, they are…read morelarge dogs. They prefer to been seen in the yard as it is more relaxing on them and whenever possible the team accommodates them. Thank you!

OOOOOOOO! We found our vet! Dr. Holland and his friendly, capable, incredible staff surpassed all…read moreexpectations. Louis immediately warmed up to this office. S/O to Dr. Holland for his care and suggestions for Louis and me!*****

Who knew that a guinea pig is considered an "exotic" pet. Our son's guinea pig had an accidental…read morelast night around 4:30. We called like 7 different places before finding All critters pet hospital. They couldn't get us in last night, they close at 5, but scheduled us for 8am. We arrived early & they opened at 8, we were 1st in the door. While the Vet checked out our girl, he was kind & engaged well with my son. They examined her, then gave us the estimate, prior to doing anything. Tbh, it was really expensive foot a 10 min exam. Once we decided the plan is care, we were only going to get meds & go home, about $400 but ended up being the xrays which cost an additional $400. When we were going to leave without the xray, they did say that is the pet needs to come back within 7 days, they don't charge for another exam fee, which is 99. We'll gladly take our pets there if ever needed.

I called ahead and they refused to give any pricing over the phone. Already had a bad gut feeling…read morebut took my two male rabbits in anyway. They charged me $99 per bunny just for an "evaluation" ($198 total) to 'discuss' the estimate/ cost for surgery. Then handed me an estimate of $1,477 per rabbit to neuter. That's nearly $3,000 for two standard male rabbit neuters. The facility looked dirty and unprofessional. Felt like a classic bait-and-switch once the animals were already there. Normal rabbit neuters in Bakersfield run $350-500 total, not $1,477 each. They said they had the earliest availability (other 2 vets were 3 and 4 weeks out), so I tried them expecting similar pricing as the other 2 small animal vets in town. This is predatory pricing on exotic pets. I paid the $198 out of karma, I should have just walked out of this scam. Do yourself a favor and go somewhere else. Stay far away from this place and go to a real vet, as this business seems to make their money off evals and poison vaccines, not procedures.