Definitely a sad day when you have to fathom putting your family pet down. If you have a family pet…read morelike we did, this is the most calming and peaceful way to put your family pet down. I would say it takes roughly half an hour, talking over your family pet, as they calmly give your family pet a three step process. Dr Martin was very gentle with our family dog Miles and as we spent our last moments with him, she peacefully sedated him, as well as talked us through their process. Instead of putting your dog and your family through the stresses of a veterinary office definitely give A Peaceful Process a call. You can schedule your appointment online and the will work with your schedule. This isn't the easiest review to make but when it comes to your family pets calm and restful passing, as well as your mindset going through losing wha most would say is a member of your family, this is the way to go about that.

Our situation wasn't unique, but certainly unique to us. Our dog was 14 and rapidly declining with…read moreCushing's. My husband, on his own decline with Alzheimer's, couldn't see and accept that it was time to let our boy go. Dr. Martin, patiently and compassionately, went above and beyond to make both my husband and our sweet Daniel as comfortable as possible with what was about to happen. We were able to give Daniel lots of belly rubs and treats as he peacefully let go in our own home. He was well loved, lived a great life and thanks to Dr. Martin he had a very loving goodbye. From the moment Dr. Martin walked into our lives until that last goodbye as she drove our Daniel away, I knew we were in caring and capable hands. Best decision ever.

Excellent service and the Doctors there go above and beyond to make sure your animal is treated in…read morethe best way possible.

The front desk are very unprofessional. All they did was gossip about non work related things while…read moreI'm sitting there waiting for over an hour. I was only there for puppy shots and when I got to the checkout the front desk Madison told me the total was over $180 so I asked if I could see the receipt to see what I was paying for, she started giving attitude right away and continued to give attitude until I called her out on it, telling her your attitude towards me right now is crazy. She laughed and continued to give attitude, the vet who gave my puppy shots even came out witnessed her being very disrespectful and didn't do or say anything she just walked away. To make things worse when I was taking a picture of the receipt she accuses me of taking a picture of her, she then follows me and my 5 year old daughter outside and then starts to record us getting in our car. Madison "Maddie" doing things like this to the customers while working is weird I don't know how you have a job in customer service, you need help.

Brought my 15 y/o to VCA because he wasn't well. Everyone here was beyond kind and gentle. Gave me…read moremy options, but gave it to me as if he were their baby, too. They gave him an IV and something to help him, but it was too late. He was in a lot of pain and I had to make one of the hardest decisions ever. They were patient, respectful, and helpful. I wish I hadn't needed to bring him in at all, but glad that since I had to, that it was here. My 15 y/o mix had been ill for some time. NOT HERE: First, we were told he had a mass, but most likely benign. I was hopeful and scheduled his appointment for a month out. He was not looking great, so I rushed his appointment to get it removed mid-June. They removed the tumor 6/24 but by then the cancer had spread to his lymph nodes. He's been home and being taken care of. Yesterday he wasn't doing well... I took him to a different ER because it was "more affordable" - big mistake because 12hrs later and we had not been seen. Yes, I paid a little more at VCA, but now I see why.

Over the weekend my dogs behavior was indicating that he was in pain. He wouldn't eat or drink. He…read morecried out when lifted up. Was majorly tender in the abdomen. His vets office was not open on the weekends so we loaded him in my truck and took him to VCA on Saturday night. He was assesed and deemed "stable" and we were dismissed. I was shocked that they were not interested in trying to determine the cause of the tender abdomen or lack of appetite. The next morning (Sunday) he seemed worse.. Not really responding to any of his JOY triggers or favorite people. He was just hiding under the bed. So, we loaded him back up and went back VCA. Once again, after a 2 minute "assessment" we were refused treatment because they determined he was stable enough to go home and make an appointment with our own vet. I thought for sure that they at least run some blood work or obtain some imagery of his tender abdomen, but nope, nothing. By Monday morning he was lethargic and my vet was able to squeeze him in for treatment. They did labwork and an xray/ultrasound. Determined he had a huge stone in his bladder, and we were sent to the emergency vet on Easton. By this time, the numbers coming up in his labwork were pretty soul crushing.. He was in critical condition. The stone had blocked the bladder from emptying and that caused the bladder to rupture. We made the choice to end his suffering. I truly believe that if VCA would have performed an xray then they would have seen the blockage and would have helped him empty his bladder, preventing it from rupturing. PLEASE update your policy and use more thorough assessment. My dog would still be alive if he hadn't been turned away, twice, without a proper assessment.

Extremely disappointed with the lack of professionalism and consistency from the front office staff…read moreat Thurman Veterinary Clinic. I called around 8:30 a.m. this morning to establish care for my two French Bulldogs and was told that they were accepting new patients but it would be a month out. The receptionist began collecting my information to create patient charts, discussed scheduling appointments for June, and was in the process of preparing the required $40 per pet appointment hold fee when the call was disconnected. When I called back later, a different receptionist informed me that the clinic was not accepting new patients and that I would not be able to establish care there. When I explained that another staff member had literally begun the intake process and was preparing to collect payment for appointments, I was simply told, "I don't know, but we're not taking new patients." The complete lack of communication and consistency was incredibly frustrating. Based on the glowing reviews, I expected a much more professional and organized experience. While I cannot speak to the quality of the veterinary care itself, the customer service and handling of front-office communication left a very poor first impression.

My husband and I have been coming here for our dogs' needs and care for over 2 years now and I…read morehighly recommend them. They can get extremely busy and it has gotten a little more challenging to get an appointment but I always commend the level of care and customer service we get from this place. Everyone is so friendly, welcoming and knowledgeable. They are also really good at following up on upcoming appointments or vaccinations due to make sure your pets are up-to-date. If you are looking for a vet center, as much as I'd like to gatekeep them, this is the place to be. Highly recommend them!

My experience at Cooke's Veterinary Hospital (3232 Landco Dr A, Bakersfield, CA 93308)…read more Telephone number (661)323-1130. Has truly meant more to me than I can put into words. From the very first visit, Whitney has made a lasting impression. She doesn't just check you in and move on she takes the time to really listen. She remembers your pet's name, asks thoughtful questions, and makes sure you understand what's happening and why. When you're worried about your animal, that kind of care makes all the difference. Her warmth and calm presence immediately put both me and my pet at ease. Dr. Cook is simply amazing. He's thorough, patient, and incredibly knowledgeable, but what stands out most is how intentional he is. He doesn't rush through appointments. He explains things clearly, walks you through options, and treats every concern as valid. You can see how much he genuinely cares about the health and comfort of the animals he treats. This isn't just a vet's office it's a place where you feel supported during both routine visits and stressful moments. I'm truly grateful to know them. If you want a veterinary team that treats your pet like their own, Cooke's Veterinary Hospital is the place to go.

Five-star experience. Amazing vet, friendly staff, affordable prices, short wait. This was my first…read moretime coming here for my dog and now I'm sold. Very happy client. Will return!

I needed to have my fur baby checked right away due to signs indicating she had a serious health…read moreissue. The wonderful ladies in the front office gave me the opportunity to bring her in that morning. Dr B ran tests and offered options on next steps for immediate treatment via a referral to urgent care. Unfortunately through additional tests she was diagnosed with an incurable cancer and was suffering. I had to make the heartbreaking decision to put her down. Even though the Dr and staff saw my pup for a short time they showed so much compassion. It is obvious how much they care for their patients and their "parents". I admire their professionalism and appreciate their thoughtfulness. Thank you SVH.

The front desk ladies are always professional but friendly. I miss Dr Rakow but recommend this…read moreVet's office they have always been very helpful & when I needed something they responded within a short amount of time.

This place can be pricey but they do take care of your pet. The staff is very polite and helpful, I…read morefelt comfortable leaving my dog there for treatment. I highly recommend this place.

I would not take your pet here. My pet had severe fleas and was just a 1 pound cat and I wanted her…read moreto be seen right away since I was concerned and they were the only place that had availability. I just don't trust this place at all and the other reviews were right. I do feel like they just care about charging you or whatever they can charge you for they recommended this like really strong shampoo for 1 pound cat and these other kind of cleansing pads . When I took her to another vet that was more trustworthy she told me just to only use dawn dish soap because other stuff would irritate her skin and it probably was irritating her skin. She's always trying to lick it off and when she licked it off, she lost her voice. That's how strong this medication was and this is what the first vet recommended to put on her twice a day. I just would not trust this place. I am glad I listened to my gut and took her to a different vet for a second opinion.

Dr Holland and the staff are amazing and kind!! We bring all 6 of our cats here and it has been…read morenothing but positive experiences. 10/10 recommend!!

We love the staff and drs. They are so kind and do a great job. I have 2 St Bernard's, they are…read morelarge dogs. They prefer to been seen in the yard as it is more relaxing on them and whenever possible the team accommodates them. Thank you!