The owner is very rude, sarcastic, and a complete jerk--borderline racist. His customer service is…read moreabsolutely horrible, and his phone etiquette is horrendous. From the moment we spoke, his attitude was condescending and dismissive, showing zero respect or professionalism. He interrupted constantly, talked over me, and made snide, unnecessary remarks that felt completely uncalled for. It was clear he had no interest in listening or being helpful--just full of ego and attitude. He lacks class in every possible way and seems to have no interest in treating people with basic human decency. His tone was aggressive, impatient, and downright nasty. I've never dealt with someone in business who spoke to me with such arrogance and disrespect. His prices are completely outrageous for what he offers, and there's nothing about the experience that justifies the cost. It felt more like a scam than a business interaction. Please do not bring him any business--save yourself the headache, the disrespect, and the wasted money. There are plenty of other professionals out there who will treat you with kindness, fairness, and respect. This is not one of them.

Attention!!!!!!…read more Please don't bring your adjustments and sewing needs to this privately owned shop, African-Americans.The proprietor is a highly snobbish man who is very passive aggressive, hostile and prejudiced against African Americans. He showed no interest in assisting me in anyway. He absolutely dismissed any notion of trying to assist me. When I walked in, he immediately began to act rudely and sarcastically.He made a number of snide remarks about why he couldn't, and wouldn't alter my piece of clothing. "It's my shop, and I just don't want to do it, so there's your answer", he said. He was quite unprofessional, and I would never suggest anyone use his services. The latest unfavorable reviews are due to the absence of clients he has! Please share, share, share, and make everyone a where in Fayetteville, North Carolina and all surrounding counties aware of this races Korean owner!!!

This is one of the BEST embroidery and custom plaques shops in Fayetteville. They offer great…read moreproducts at very reasonable prices. I have used them for many unit related projects and highly recommend them. Look no further for the best in Fayetteville!!!!

DO NOT COME HERE FOR EMBROIDERY WORK!!!…read more The service was nice AT FIRST. I explained to the young man up front that I was looking to see if they were able to stitch names on to a nightgown. The man in charge of embroidery came out, I explained what I wanted, and he began to place tape on the gown where the name was going to go. He then said it would cost $20 per gown. I asked him to explain to me why it would cost so much so I could justify paying $100. Then he folded up my gowns and then said he would not do it if I thought it was too much. So, after trying to get it justified but getting nowhere (I would have paid the price if it was a standard reason like $2 a letter), I took the clothes and walked out. When I was sitting in my car finding another shop, the man came running up to my car, asked if he could have the tape back from the clothes. I said sure and grabbed the clothes. THIS MAN THEN WENT OVER TO THE PASSENGER SIDE OF MY CAR AND TRIED TO OPEN MY DOOR! Thank goodness I saw him cross in front of my hood and locked my doors! THIS IS UNACCEPTABLE! DO NOT COME HERE!

Chris and Al have a great shop in Dunn, NC. I bought my Brother Dream Machine from them. They sell…read moreall the supplies I need to do embroidery sewing on my machine. Fabric, thread, parts, supplies. Al has serviced all my machines and has done a fantastic job. He knows everything about each machine he works on and has it serviced in record time. Couldn't be happier with their customer service and knowledge about what they sell. Thank you Chris and Al.

From the owner: We Specialize in Brother, Handi Quilter and Janome Sewing, Embroidery and Longarm Quilting…read moreMachines. We also have a Full Authorized and Expert Service and Repair Center for our line of machines. Classes, Events, Groups

Excellent work & fast turnaround! We recommend this company. We had a very difficult project and…read morethe work was superior to the company we have used for many years. I will be moving everything to Pro Shop.

They did a fantastic for our entire team. Prompt, quality is great! We have used them for many…read moreyears. Thanks for making my project so easy!

If I could give a "10" star rating, I would! I can't say enough about the fabulous service and…read morebeautiful product I received from France Embroidery! I walked in hoping they could help me with a time-sensitive request - and both Tina and Bruce (owners) stopped everything they were working on to help me! Super friendly and eager to help, they went above and beyond to embroider a last-minute birthday gift! I'm so happy with the service and quality of work - I will take all my embroidery projects to them from now on and let everyone know about them, too! Thank you, Bruce and Tina!

Placed an order for my department at work. I was so happy with the response times by phone and…read moreemail by this husband and wife team. They were able to create a logo in multiple colors and offered to save it on file for future orders. Additionally, the jackets and apparel came out so well, my colleagues were so happy and pleased. Online invoices and payment options were easily and helpful. Great value! I'll definitely use them in future for other projects. You should too!