If there is such a thing, this would be the "grownup" version of Claire's. Just like Claire's…read morethough, this is definitely a store with items geared towards the females. They have some really cute scarves, hats, sunglasses and other accessories. They also have some really cute "girly girl" items like cute sayings on canvas with glitter, bedazzled light switch covers, and other items for decorative purposes. I love this store because it's the perfect place for me to shop for my daughters who are in their early 20s. I pick up things from time to time and make care packages for them and ship them off. The items are small enough to fit in this care packages I put together. They also have seasonal items in the store. For instance, it is now almost time for the 4th of July and they have items in there like sunglasses, necklaces, earrings, etc. all in red, white, & blue. I've found several items in here that I would like too, but there's no way hubby is letting me decorate with anything that's bedazzled. LOL The reason I gave 3 stars rather than 4 is because sometimes the customer service isn't all that great. I've only ever seen females working here and there's usually only one employee at a time in the store. Some of the women who work here can be snobbish and I'm not really sure why... do they think they are selling Chanel or Dior bags?! Whatever... I just ignore them and do my thing. If you haven't been in Icing because you think it's more for younger girls, then stop by. You might just be surprised at what you will find.

As of right now all jewelry is 5 dollars!!!! Usually twenty plus. This place has the cutest…read moreaccessories they definitely are not for just the teenyboppers anymore. They have bridal accessories, cute flask, and phone cases galore!

Awesome little spot in Lomax Street. Looking for a gift for anyone, definitely check this out. Came…read morein on Small Business Saturday and they were serving up mimosas and making custom lettered stationary. So cool and super nice! Why haven't I been in here before???

Love walking into Gloss Goods and finding great specialty items. Great place for beauty items,…read morejewelry, bags, cosmetics, pendants, and rare finds. I particularly love the jewelry items - such as the Thatch necklace I recently purchased and my hoop earrings. Staff and owner are very welcoming and helpful. They are attentive and aren't pushy. I've asked many times for tips and suggestions but they never are pushy. Parking is along the street on Lomax. Try going on a weekday or non-busy lunch time so you can grab a parking spot and not have to wrestle the weekend Riverside crowd.

My daughter and I went in to celebrate our birthdays! We did the color bar for 4 items and found…read moresome other pretty pieces! The color bar is so much fun and no additional charge. You can look through the book to pick out your jewelry and then choose which stone to add. There are so many choices! We love doing this every year with the 50% off one item birthday coupon. We had AMAZING service by Lorraine who was super kind, helpful and PATIENT! We had an idea but weren't sure exactly what we wanted to get but ended up leaving with more pieces than expected plus a jewelry box! Such a great experience. Love this store so much - it is beautiful and the workers are always so kind!

I was at this store on Saturday afternoon as a volunteer for the Make a Wish charity. The store…read morewas holding a fundraiser for Make a Wish, and giving them a percentage of all sales. The employees there were very friendly and engaging to all of the customers who visited the store. The store is laid out nicely with plenty of varying merchandise, and a good ambiance. They also had a good sale going on with a two for 75 special, a great value. After my volunteering duties ended I also became a customer and took advantage of the special sale. I purchased a pair of earrings and a necklace and am very happy with my purchases.

I came here for just a ring cleaning and to ask some questions. The place is absolutely gorgeous…read moreinside and everyone is so nice. It's pretty secure and they don't take any tomfoolery up in there. I was guided toward the back corner for my ring cleaning and while I waited I noticed security walking around. Again, they don't play in here. There's a waiting area with books, particularly wedding and bridal books and tea/coffee/water. You can get two types of cleanings here and you don't need an appointment. I quick clean which takes a few minutes and comes out nice and warm. The other is a deep clean that takes a couple or hours and you can drop off your ring. I just wanted a quick one and trust me, it really makes a difference you can see. I also asked about an antique ring I had with me and while they couldn't precisely tell me much about it, she gave me a great referral of who could. I also asked about getting my ring resized as my fingers are getting smaller and she stated that when I'm ready I could set up an appointment to get it complementary resized (thanks babe). That was all I needed and wished her a good day. That was a really great visit.

Oh how I love anything with diamonds. And this store has it all!…read more We were looking to upgrade my center diamond and they asked us about size, budget etc. Then we made an appointment to come back. They had about 10 diamonds for us to see. Mostly in our size and budget except for one that was slightly smaller but was IF - internally flawless and another that was larger but a little lower on the clarity scale. We found the perfect diamond. They clean your jewelry for free. And everyone there is super nice and accommodating. They have lab grown and natural diamonds along with GIA certificates. When you first walk in that first display is amazing and you want it all lol.

I shop here a lot, but it's the only Pandora store we have in Jacksonville…read more I am giving 2 stars because of the customer service. Sometimes the customer service is pretty good (not stellar), and other times it downright sucks. There's one girl in particular who is snobbish and always has her nose stuck up in the air. There have been times I've walked in (with only one other customer in the store) and haven't even been greeted. Perhaps you think I'm the one being too petty, but I have literally spend thousands of dollars on Pandora beads. I don't think I'm asking too much for someone to say, "Hello, I'll be with you soon" when I walk in the door. When we lived in Orlando, I use to visit the 2 stores there often and the customer service was phenomenal! They always went above and beyond to make sure the customer was happy. I just don't understand why the same can't be accomplished here in this Jacksonville store. Since it is an official Pandora store, more than likely, they will have the exact item you want in stock. They also will be able to clean your Pandora bracelets the proper way. Although, they always act like it's a bother to do it. Annoying. Other Pandora stores offer to clean my bracelets. At this store, I have to ask. I'll continue to shop here because I am completely obsessed with Pandora beads. If there was another official Pandora store in Jacksonville, I would definitely shop there instead and my rating for this store would then be moved down to a 2 star. I waited a while to write this review thinking they would get it together because it was a new store. But they have been open for well over a year now and it looks like the poor customer service is what it is. What's really sad, is when I lived in Orlando, I was always super excited to walk into one of the two Pandora stores. I always had such fun looking over all the beads with the store employees. Now, I actually dread walking into the Jacksonville Pandora store and it really, really sucks. =( I initially gave a 3 star rating when I started writing this review, but as I wrote more and more, my heart sank thinking about how awful my experiences have been here. So I took away the 3rd star and dropped them down to 2 stars. If, by some miracle, service gets better here, I'll update my review. But it's already been a year since they opened, so I really don't see it happening!

I had a very disappointing experience last Saturday on 11/18/2023 at the Town Center Pandora…read more I went in looking for a specific charm that they didn't have on display. So a wonderful associate named Nia, who was also helping another party of people at the time pulled out the associates book for me to look at so i could decide between which charm I wanted to purchase. However while i was looking at the book for a specific charm not on display another associate named Gabrielle slammed the book closed and snatched it away then continued chatting with another associate, not even bothering to ask if I needed any help or was I done with the book. Mind you Gabriella wasn't helping any other customers at that time. Because Gabrielle lack of customer service training, it ruined my entire shopping experience with Pandora at this location. I have absolutely loved all my previous shopping purchases at this Pandora before this experience on 11/18/2023 but no longer feel comfortable coming to the Town Center location. There's nothing wrong with pandora products however there customer service workers specifically Gabriella need a refresher course on how to help customers rather than just chatting on the clock with other associates. I'll be going to the Avenue Mall in the future for my Pandora purchases.

Love shopping at this clothing store. The girls at this location (Katie, Makala, Heather, and…read moreCamryn) are always very helpful, very welcoming very friendly. They always make me feel like family. I feel very at home every time I shop at this clothing store. I love the girls and the store itself (always have and always will). I do shop at this clothing store every one to weeks. I never had any issues or negative experience with the staff. They are very professional. I highly recommend this clothing store and everyone that works here.

Camryn was an amazing help in the process of exchanging my sisters barrel jeans! I would 10/10…read morerecommend her as an associate & helper! Thank you, Camryn!

We had a wonderful experience working with Leslie at Underwood Jewelers today! She knew Just what…read morewe needed to feel comfortable and excited about our purchase.

Took delivery of a new Submariner from Leslie today. The attention to detail and VIP treatment was…read moresecond to none.

I went earlier today and got my conch piercing done by Ariana! Upon entering, the store was very…read moreclean and cute. I was greeted at the front and immediately tended to. The pricing was explained as well as all of the appropriate piercings for what I wanted were shown. I filled out my waiver which included information from the FDOH (also sign posted in front about FDOH certification) and was quickly ready to go. I was then led to the back where a sterile set up was ready for me! Ariana assessed my ear and confirmed my anatomy was appropriate for this piercing, as well as the chosen piece of jewelry. She set up a sterile field with medical grade materials including gauzes, sterile lubricant, sterile gloves, alcohol swabs, etc. and cleaned my ear before she showed me two spots I could place my piercing. Upon choosing, she confirmed my allergies and cleaned my ear with betadine, allowing me to take a deep breath and exhale before introducing the sterile needle into my ear. My experience was superb! I felt everything was very well done, thorough and clean. My aftercare was explained and information for my backing replacement at a future time was written for me. Everyone was wonderful and I had a great experience. Will recommend to all and will be returning!

I visited for a few piercings. Overall, my experience was positive; however, I was let down that…read moremany of the earrings I liked and desired were unavailable. For my first hole, which I already had, the hoops I truly wanted were out of stock. Although it was not necessary at that moment since it was not a piercing being performed, I was informed that I could not order the earrings online, so I bought something else. However, upon checking later, I found that this information was incorrect. As it was my first visit to Rowan, I later realized after leaving that my tip also covered the cost of the jewelry. Personally, I have never tipped anyone for purchasing jewelry, and I would not have been charged a tip if purchasing the jewelry online. I had no issue tipping for the service, but I ended up paying an excessively large tip (3 digits) as it appeared on the screen because the jewelry price was included. Is this customary?