Came here to showroom backpacks for back to school and look at a few other items I saw online. The employees knew where each thing was so it was fast in and out to check out the things I wanted to. Store is clean and organized and a bigger space than many other Claire's stores to where it feels roomy. Claire's runs sales that change each day. They have actual good sales pretty regularly to where it will be all the clearance is $2 or all the clearance jewelry is $1. They have even had a whole backpack for $2 because it happened to be in stock and on clearance during the good sale. I check the website because sales are on the homepage, and then when it's the good sale, I look on the computer with my girls at what is in stock at the store that is the good sale, and then take them and they can do the good sale. It's great for getting hair stuff and makeup and accessories. Quality is all over the place for their jewelry. There are deals to be had, if you go in store and confirm quality. Like fake pearls can be plastic and junky or glass with knots between and reminiscent of a high quality vintage. Rhinestones can be held in with metal brads or glued. read more

I was looking to get my ears pierced for the first time in about 25 years. I was quite nervous and didn't know of any places other than Claire's. So I looked up different ones in town, and this one had the best reviews. I called to check to see what type of metal they have for earrings and I was glad to find out they do have 14 karat gold. The price wasn't bad so I went with my sister to get my ears pierced before we went to dinner at the town center. The lady who pierced my ears was very nice. she knew I was a little nervous. And I was anxious that I would become allergic to them very quickly as I had years prior. However, she took the time to really make sure that she was piercing my ear symmetrically, and they are placed exactly where I wanted. She then also explained to me the cleaning of them and recommended the rapid cleaning solution. It has been about four months and so far I am doing well and they are symmetrical. I cannot thank her enough. They were very friendly and efficient. If I were looking for more piercings, I would return. read more

I brought my son here to get his ears pierced. Peyton handled our transaction quickly and smoothly. I filled out paperwork, and she went and got the earrings we wanted. The earring choices pricing included the original ear piercing and a speedy one. Apparently the speedy one has a cleaning fluid the expedites healing? Not quite sure about that, and it was a good $20 more. It sounded very gimmicky. We've gotten many piercings here over the years and our healing went just fine with the original stuff. We were offered a 20% off shopping spree to thanks us for getting a piercing, and although my 6 year old daughter could shop for hours, she wasn't there, so we didn't see the need to purchase anything. Town's Center is our closest Claire's and it is almost an hour away, so I'm glad it was a good experience! read more

Claires Boutiques - Using gloves and following protocol for a good piercing - Jewelry Near Me - Jacksonville, Florida

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Lot of items here for young girls and teen girls. Gosh, I even remember shopping at Claires when I was a teenager. LOL Associates here are really friendly and helpful. Store is clean and organized. I actually still shop here for myself. I use the sticks to keep my hair up in a bun and this is one of the only stores I can find them in. So, I pop in from time-to-time to see what new ones they have in stock. I also still use scrunches around the the house to keep my long hair up; however, they no longer sell those here. Bummer. Oh well, at least I can still find them at Walmart. Although, I have to listen to my twenty something daughters constantly telling me how out of style they are. I don't care. LOL I also tend to sleep during the day a lot. Yep, I'm a night owl. Because of that fact, I often use a sleep mask. I can always find them here priced very reasonably. Even though Claires does tend to be geared towards the younger girls, it's nice to know I can still find some items here for my adult self. =) It's also nice that it's located next to Barnes & Noble at The Town Centre. It seems I'm forever in Barnes & Noble, so it's easy for me to pop in here. read more

Claires Boutiques - Jewelry Near Me - Jacksonville, Florida

I made an appointment a day before for 11:00 AM the following day. It didn't dawn on me that Daylight savings time had just occurred this weekend. I assumed the store employee knew this and everything would go as planned. Of course that was not the case, and we sat outside the establishment for over an hour. Eventually an employee showed up. I called the store just to see what kind of an excuse would be given. I told the employee that I had an 11:00 am appointment and it was now past 11:30. The employee informed me that one of her workers didn't show up. In the back of my mind, I'm thinking "what does that have to do with me." All in all, the results were to my satisfaction, despite the tardiness of the establishment opening so late due to absenteeism of said employee(s). read more

My girls love this store; I hate it. Mainly because they take forever and there's nothing I'm really interested in. They usually run a buy 3, get 3 free offer. It's not a great deal IMO but their items are extremely marked up so if you're already buying 3 items, might as well pick 3 more for free, but you just have to make sure the 3 items are less than the other ones you've already selected. Basically they'll charge you for the three most expensive items and sometimes license items are excluded from the deal. My girls always take FOREVER to decide on their 6th item. There are sale items towards the back of the store, but they never run deals like they used to, 10 items for $10. My girls had their second piercings here and we had no issues. In fact, the girl that did the piercing for my youngest told me the other Clarie's location did the piercing wrong and explained how it should have been measured. They had a promo where the piercing is free with a starter kit which includes a pair of earrings and cleaning solution. We went with the white gold option and it's just a little tiny ball and it was over $50 each!! I did research tattoo shops and their prices are up there as well and most don't include the earrings. The solution allows the earrings to be removed after 3 wks. I have my girls use it for 6 weeks. I think they charged me the higher price of the rapid aftercare cleanser. Online shows there's a standard aftercare solution that is at least $10 less but earrings just need to be left in for 6 weeks. Had I been given that option, I definitely would have gone that route. They currently have a buy 2, get 2 free offer online and do an in store pick-up to avoid a shipping fee. There's also a 20% off first purchase offer. Not sure if they can be combined. I'll have to tell my girls to shop online next time so I won't have to go through the torture of waiting for them to shop at the store. The one thing you have to pay attention to is the earring quality. We saw some hoop earrings with rust. Staff have always been friendly and helpful. read more

Do not get your ears pierced here! To start off, my daughter is almost 4. We wanted to wait until she asked to get her ears pierced before we would do it. She asked so I did some research and found that many people have issues with piercing boutiques like Claire's and that the best option is to go to a tattoo parlor. My mom assured me Claire's was a great option, that's where she got mine done, so I agreed. I should have gone with my gut. The initial experience was great. The girls were super kind and helpful and seemed to do a great job. With the earrings in, the holes looked nice and even. Several weeks pass and my daughters right ear seems to not be healing. I took her to her pediatrician and she gave me an antibiotic ointment for it and we started using it. Every time I would touch that ear my daughter would scream. I finally pinned her down to take the earring out and saw that the hole was completely wrong. It goes in, not in the center of the ear and comes out completely at an angle. I take her to the store and the manager isn't in. The sweet clerk sympathizes and apologized. We had moved string the three months it took me to see the piercing was bad and I had misplaced my initial paperwork. The manager right off the bad said too bad so sad basically. The clerk told her I had a video of her getting the piercing in their store. She then proceeded to tell me I was lying and that the video was in the avenues mall. THERE WERE TREES OUTSIDE THE WINDOW. She then says after Black Friday she will look through their copies of the paperwork and see what she can do. Fast forward to today. Not quite a month later. I took my daughter to Claire's to show the manager her botched piercing. She says, remember this is after she told me she would look for my paperwork, that I had two months to come in and it's too late. Why didn't she say that originally?? There was no "I'm so sorry for your child's botched piercing." No "you can purchase another pair of earrings and we will re-pierce it". Nothing. No attempt to make it right. I said, "you're not going to take responsibility for my child's botched ear?" She said "no you had two months" (which in reality only gave me two weeks to see it wasn't properly pierced because i wasn't supposed to remove the earring for 6 weeks).i said "this is not a very good way to run a business" and she got angry and said "I don't own this, I work for Claire's." THE MANAGER OF THE STORE. From the very beginning I've gotten nothing but denials, deflections, and accusations. I'm just absolutely appalled at the unprofessional, inconsiderate, and just flat out unkind way the manager handled this situation. My baby trusted me and trusted them to take care of her ears and she now may never be able to wear earrings if this ear doesn't heal correctly. As of now she has another infection that is oozing puss. read more

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Cashier is too concerned with texting and talking phone calls to do her job. Two girls sitting down doing nothing and one cashier playin on her phone. Last time we ever go there. read more

If your daughter is under 12, then this is the spot for you. Bags, bows, earrings, bracelets and other accessories are the rule here. Need to get your ears pierced? They have it covered. Need to get that special tattoo for your none year old....,ok, they don't have that. read more

Horrible customer service! The employees are nasty and talk back to the customer and the manager Emily is even worse. I tried to complain about an employee who was aggressive towards me and the manager was sarcastic and didn't care. I'll never step foot at that store again. read more

Claire's is a fun and trendy place to get accessories like glitter cat ears on headbands. I liked this Claire's because it had an item I loved...three dimensional cat lip balms in the shape of a cat head in pear flavor! So unique! They had a buy three get three free deal...LOVE!!!!! Can't wait to give them away for gifts! read more

Didnt have change, only $20 in register. "Sales and deals" are a scam. Highly overpriced. Not recommend.

No customer service. The manager can't even crack a smile to greet people walking into the store.

Today my friend and I went and got our cartilage pierced. It was a very quick, easy, painless experience. Kassie did our ears and she was very kind, gentle, and informative. Everything was very clean. read more

Claire's has such great deals. I love when they run 10 for $10 deals. It's a great time to stock up:)

I had my ears pierced above my original piercing after signing several pages of paperwork. All seemed well and the piercing was painless. Once home and looking into a large mirror I tought the left ear pierce was off. I asked several people (including the jeweler where I bought my diamonds) over several days and all agreed the left pierce was off a bit. I returned to Claires today to see if the pierce could be redone. 'Christl' manned the store and was very cool to my issue - and then started to argue stating that 'she' thought the piercing was fine. She stated that the jeweler is not an expert, 'she' is.... She reminded me of the paperwork I had signed stating that I should have said something before I left the first time (looking into a handheld mirror). She offered to re-pierce 'for a fee' in a very condescending manner. No thank you Claires and Christel, not here and NOT from you!! I'm a mature adult who retired from sales and I am shocked! read more

Sadly I allowed my ears to heal over. Claire's is as fun and adorable as it always has been. Assistant Kassie repierced my ears for me. Very clean and efficient. Kassie was great and the whole experience was very positive. read more