Great help amazing customer service, very respectful would highly recommend to others out here to…read morego through this agency

Good prices and excellent customer service! Were really helpful into helping me begin my home…read moreinsurance with State Farm and they also provided help in Spanish!

This is the best, most personalized service I have ever received. From beginning to end Jonathan…read moreand team have gone above and beyond to answer my questions, provide a detailed overview on cost and services and ensure they were providing the best service for my needs. I had to use the roadside assistance for the very first time a couple of days ago and it was the most seamless experience I've ever had with an insurance company. I submitted online and when I received an error within minutes they were calling me. They had all of the information and were able to confirm where I was, what the issue was and even where the issue was with the flat tire. They updated me throughout my wait and gave me an accurate timeframe of the tow arrival. I recommend Jonathan and the Allstate team for all the great work they do!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Charlotte. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Charlotte residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Charlotte today.

I have been a customer since 2018 no accident no ticket nothing called them to revisit my insurance…read morerate which is so high the girl on the phone was no help and told me my high rate was the best they could do for me she didn't even try. I called the main. liberty Mutual line so I don't know what office it was I am just upset by the lack of help this lady offered so I am going to look at other insurance companies and I will post on the Nextdoor App about my experience. I guess This is why people say check insurance rates every year because like what has happened here that don't value your business anymore. So my advice to other customers of LM is don't bother calling them for a better rate just look else where they don't appreciate your business

Robby I commend you for taking ownership and resolving the issue quickly and swiftly. I Its not…read morefair to hold you accountable for those THINGS that you can not control. Again I thank you for your efforts.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Charlotte, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

I was contacted by the Phelps Agency to come in and interview for a Benefits Specialist position. I…read moreresearched the company and saw that it was an insurance agency but thought they wanted someone to manage the benefits for their current employees. I tried calling to speak with someone about the position but never received a call back. I decided to go to the interview anyway. After arriving I figured out the interview was a group interview and decided to leave before going any further. I also quickly checked yelp and the few reviews pointed to the business being a scam and that was enough for me, time to go.