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    Lowe's Home Improvement

    2.7 (50 reviews)
    Open 6:00 am - 10:00 pm

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    Review Highlights - Lowe's Home Improvement

    Love Lowes, joe and Oscar at pro desk are real pro's!!

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    Johnson Brothers Appliances - Sales Team

    Johnson Brothers Appliances

    3.4(91 reviews)
    3.8 mi
    $$

    A full year ago, we 'kept it local' and bought a Bosch dishwasher and paid for the install. They…read moresent out two kids (clearly not licensed plumbers which is requirement for any appliance install involving water and electricity). Three weeks later we noticed the floors buckled in the kitchen. They didn't even bother to get the hose fitting tight! I called and they sent out some company that put a fan with some painters tape around the area and left! Short story: They refused to report the issue to their insurance. Blew me off for DAYS! I'd call back into the office and ask for a manager and never was able to speak with one. Poor sap management makes deal with these situations said, "I've talked with 'them' and they aren't going to report it to our insurance.'" Talk to enough people and they have gone through the same ordeal with Johnson Brothers. That's why they wouldn't report it to their insurance. We had no choice but to file a claim with our insurance and the same day had Sierra James out here. Kitchen and laundry room DESTROYED! We had to move out of our house for 8 months. Took two weeks to find a furnished house for rent. Complete nightmare putting our house back together. Try dealing with insurance these days.....even when it's not your fault. That alone took years off my life. Took a couple months to get them to refund the dishwasher and had to FIGHT to get the install charge refunded. "The installation is not refundable." Seriously, you can't make this stuff up. Not a single apology throughout. Not until I asked for an apology did I get the 'I already did, you just aren't listening'. Worst company and people I've ever dealt with......and that's saying a lot these days. One year later, we are finally done with all this crap. Our insurance subjugated the claim against JBs insurance and won. Our deductible is finally coming back to us. Do yourself a favor and go to Lowe's. The founder died. His son took over and died. Now, the grandkids took over and have nothing but a fancy website with empty slogans and values and promises of commitment and integrity. It's total bullshit.

    My wife and I purchased a Speed Queen 27" Stacked Washer/Dryer in matte black from Johnson Brothers…read moreAppliances on November 5, 2025. It was scheduled for delivery to our home in La Pine on November 12, 2025. The Account Manager, Stephen Mount, met us shortly after our arrival. He was pleasant and cordial when showing us the various examples of the Speed Queen washers and dryers. He carefully explained the similarities and differences which we examined and considered. We settled on the stackable model because of our limited laundry room space. The stackable gave us additional useful space. The delivery, hookup, and demonstration took place by their delivery personnel Kyle and Axel. Both individuals were obviously experienced and very careful in both old appliance removal new appliance installation. The 4" exhaust tube was readily cut to an appropriate length and hooked up by two clamps. The 4-prong 240V electrical cord was only 6 feet long and barely reached the outlet at the bottom of the wall. However, Kyle was able to reverse the outlet plugin to make it fit. A slight recommendation on my part would be to carry both a 6-foot and 8-foot 240V cord to accommodate these instances. I'm highly impressed with both the knowledge and professionalism of their store staff and technical staff. They make purchases very easy and painless. I highly recommend Johnson Brothers for any household appliances you may need. They have a plethora of types, styles, and sizes to fit the need of every homeowner.

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    Lowe's Home Improvement - hardware - Updated September 2026

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