I have been coming here for literally years. I can't believe I have never checked in or written a…read morereview. I have never had a complaint or issue at harbor freight. Don't get me wrong you can buy some inexpensive stuff here that may not last, but you know that when you buy it. Now with the above said I have not bought anything here that I have had to bring back. I have bought a backpack sprayer that was recalled, but that was an easy one. I have always been greeted when I walk in and everyone that works here is always willing to help you find things. Highly recommend if you need tools or gloves or almost everything in between.

The cashier was quick to welcome everyone, and was super friendly…read more Had an issue where they needed change so we had to wait a couple extra minutes. And he was very apologetic and made sure everyone knew. And, they Had what I needed, so that's always a plus!

I often use this local hardware store because they are helpful, honest & fair. My go to place for…read moregetting keys made, various household needs & bagged goods like sand, potting soil or mulch.

I needed 12 6' x 6' PVC pipes, but since they are in 10' lengtys, I knew each would need to be cut…read more I mentioned my disability & both the Vine St. store & the Hamilton Ave. store provided the needed cutting--- 7 pipes from the Vine St. & 5 pipes from Hamilton Ave. Perfection! Thank you, guys, for going the extra mile.----P.S-W

Went in today for two items with my toddler. Long line of customers with one person manning the…read moreregister and helping others so poor planning on their part. I went to grab one of the things I needed and found it was locked??? We are in Centerville so why is a simple screwdriver set locked? Which was extremely aggravating as I was short on time with a restless toddler. But I needed the tool so I waited in the cashier line since there was no one else around to ask for help. When I got to the front I asked him to unlock the item. He said that he would help me, but is going to ring the lady out who was behind me first....strike 1 as I had been already waiting for a while and now he wants to help others who were behind me. He didn't even ask me if that would be alright with me. He rings the lady out, which was a water jug exchange. She asks him to take the new jug to the car. He tells me to wait "four seconds"as he takes the water to her car. Strike 2 Why couldn't that lady wait until he helped me? Clearly as a black woman in a predominantly white neighborhood it was very evident my time was not as important or important at all as this white woman's. I wait then a considerable amount of time until FINALLY other employees show up out the blue. I ask one of them if they can help me and he apprehensively with raised eyebrows goes "Okkkkayy, what do you need". Strike 3 The micro racial aggression is palpable at this point. Like no mention of an apology of the very clear fact there is no one around, I need help, and no ask if I had been waiting a while. Which I have but the cashier thought helping other people was more of a priority than helping me. On top of that the second item I needed was simply a power screwdriver which they don't have in stock. What kind of hardware store doesn't have that... Overall a terrible experience. Not going back. And finding more avenues to post this review and give 1 star for one of the worst customer service experiences I have had in my life.

Prompt, courteous and accurate help. Friendly folks - like hardware stores should be!read more

This is for Colerain Twp location. False advertising to sum it up…read more Greeted by friendly associate who showed me to the items I saw online & was interested in. I had also brought print-outs with me. Advertisement and appliance was marked "LIKE NEW" which is described as "NO VISIBLE DAMAGE" on the item. They actually had two of this item on the floor. The one marked "LIKE NEW" has visible damage, literally on every side!!! Dents & scratches everywhere!! The other was marked "GOOD' and had one big dent in one side, & the other had a few smaller dents/marks but a lot less damage than the "LIKE NEW" item! When we mentioned it to the associate, he seemed salty in his response, like "I don't make the webpage or the signs, I just work here", then walked away & went back to doing something else. I felt it was not personal, just that he probably gets a lot of complaints & was frustrated. We thanked him when we left, he was pleasant & thanked us for coming in.

Went in to buy a couch and was able to find one within half an hour thanks to sales guy Nick!! I've…read morespent the past few weekends looking at different stores and have gotten almost zero help, so it was great to have someone go through with us and help find exactly what I needed. Thanks Nick!!

Ace Hardware in Oxford, OH is a terrific store. The store in Oxford, OH has an eclectic, very wide…read morevariety of items. The employees are outstanding and they go above and beyond the call of duty in order to help the customers. I highly recommend the Ace Hardware store in Oxford, Ohio!

We bought our first Traeger pellet grill and I'm amazed. Marie the store manager is fantastic!!!…read moreShe was very well informed and was able to answer all of our questions, big thanks to her! Ace assembled our grill and delivered it today, so I had to try it, got it started and seasoned as told in manual then I cooked chicken thighs and legs, I can't explain the flavor and juices on m6 first try. I'm impressed and amazed on the job this Traeger pro 34 did. YES I will be going to Ace in Oxford a lot more , if your wanting a pellet grill get to Ace you'll be happy you did, I sure am for sure. Thank you Ace for a great experience!!!!¡

I always get my paints here for any of my various home projects…read more The staff tend to be friendly and knowledgeable about the various types of paints and their applications. I recently made a visit to get some paint for an interior closet door. I wished the curb-side pickup process was a little smoother, but understand that everyone is having to adapt to some new practices. I made and paid for my order online a couple days before picking it up. I actually had to go to the store twice, because I didn't realize that the latest store hours are really limited. This location is only open until 5PM, which makes picking up your order during the week a bit of a chore. When I arrived, I phoned inside. I could see the clerk answer my call and waited to receive my order. They had to come out and double-check what I had ordered and it ended up taking a little while longer than I had expected, but in the end, everything worked out. I will be back again, and hopefully the hours will have expanded by then.

Ordered online for contactless pickup and was very pleased with the service. My paints were ready…read morewithin 2 hours and I just called when I got to the store, opened the trunk, and they put it right in. The colors are exactly what I wanted and I am pleased with the quality as well.

Still one of my places for home good products. Lots of varieties for different spaces. Pricing is…read moreokay as it has gone up in recent years. I appreciate the staged rooms being rotated.

Very open and spacious for the dinning area. Drink and food tasted good. Overall a nice shopping…read moreexperience.

I love coming here, they always have the cutest stuff and is well stocked! They already have spring…read moredecor coming in and 30% off some furniture/tables sales right now. Stopped in to check out a possible table. Nice staff as well that doesn't bother you while shopping.

I was at the store on January 27th. The store is clean and well lit. However, the atmosphere isn't…read morecordial or what I would call friendly. I called an employee over to show her a manufacturing defect on a table lamp and it seemed as if she could care less. I had every intent of buying a set of table lamps today, but no one even approached me. One thing is for sure no one will get Covid-19 at this store. Heck, you're lucky if they would get within 26 feet of you. This store like many that are the norm today illustrate why I so sorely miss the old family owned stores of the past. People use to genuinely act as if they were happy to see you. They saw customers as the lifeblood of their business. They knew that their existence depended on you coming again and again. I will probably go here again and hope against all hope that they behave as if they are in the business to sell things. If not, there's always the Internet.