They were so honest with me. Their service charge was extremely fare . I was late and they still…read morewaited for me.

Great people, great selection, and great prices. My family has been going to George's as long as I…read morecan remember, and we will continue to do so. Highly recommended.

Stopped in to shop for a new gas stove and was greeted by a gentleman who walked us through the…read morepros and cons of the floor models. He was extremely helpful and patiently answered all of the questions my mom and I had. We were pleasantly surprised to learn he wasn't even a sales associate, but a service technician. Unfortunately, when we were handed off to the front desk, the level of customer service dropped a bit. I had to ask about the warranty and return policy myself, as this information wasn't explained before the total was presented. The delivery process went well. Two service technicians removed the old stove and quickly installed the new one. They were very patient with my mother and took the time to thoroughly explain and demonstrate the stove's features. They even went back to the store to retrieve a copy of the appliance manual, which was greatly appreciated. Overall, I was impressed with our experience and would encourage others to give Pate Appliances a chance if they're in the market for a new appliance.

They were prompt and thorough. They had all necessary items with them so they didn't have to make…read moremultiple trips.

The owner Toby and his son Wolfgang are nothing but scam artist!! I responded to a washer and dryer…read moreset for sale in Facebook marketplace. Didn't know I was talking to a used appliance store till the 10th message. The set that they had on marketplace was listed for $250. By the time I all was said and done I paid $430 for a washer and dryer that didn't work and the washer's glass lid had a giant crack across the entire lid in the glass. The very first load we washed we realized the damn washer was broken. Yes, these low life's brought us a $430 non-working washer and dryer set. The washer sounded like a bulldozer when it went into the spin cycle. It was bouncing so much it scooted itself about 3 feet away from the wall. I called Toby and told him they delivered broken appliances. He said he would bring another set out. His son, Wolfgang told me so many lies until he got me to buy the set. The owner Toby told me he would be down Friday or Saturday, this was on Monday. To bring me another set. His son had sent me pictures of some sets to pick from. They tried like hell to bring me a hit point set that is about $500 brand new and expected to keep the $430 I paid for the first non-working set!! I literally had to screenshot a Insignia set from the pictures his son sent me. Told him I didn't want the cheap Hotpoint set. Friday and Saturday came and went. No one showed up to fix the second non-working set they delivered. No one called to explain why no one came. So I disputed the charge with my credit card company. I was not sold what I was told I was buying. I am having a repair man come out and give me an estimate on the cost to repair them. I am filing a claim against them both and their shady business. When I am finally done with them. They will end up paying me the original purchase price, the cost of the repairs, court cost, and interest from 2/6/2025!! They never should of ripped this chic off. DO NOT PLAY WITH MY FAMILY, OR MY MONEY!! YOU WILL LOOSE!!

Buying from here was a very fast and easy process everything was as promised and the machines work…read moreGreat!

Do NOT buy from here…read more Purchasing a bed from Big Sandy Furniture has been one of the most frustrating and disappointing retail experiences we have ever had. My husband and I initially chose this store because it is located less than five minutes from our home, and we needed a new bed delivered by the weekend. When Big Sandy first opened nearby, I assumed it was a lower-end discount furniture store. However, once we walked in, I was pleasantly surprised. The showroom was well presented, the selection was good, and the staff was polite and professional. We purchased what we believed to be a quality mattress, adjustable base, and sleigh bed. We were repeatedly assured that all items were in stock and could be delivered by Saturday, which was a key factor in our decision to buy from this store. Unfortunately, that is where the issues began. Delivery Attempt #1: The delivery team delivered the mattress and adjustable base but informed us that the sleigh bed was damaged and could not be delivered. We were told the bed would be delivered in a few days. Delivery Attempt #2: When the delivery team returned, they arrived without all of the necessary materials required to assemble the bed. As a result, they took everything back and told us another delivery would need to be scheduled. At this point, we contacted our salesperson, the store manager, and the general manager to ask if there was any way to resolve this more quickly--especially since we live less than five minutes from the store. We were told partial deliveries were not an option and that we would have to wait for yet another delivery attempt. Delivery Attempt #3: On the third attempt, the delivery team tried to assemble the bed and discovered the bed was defective, as it did not have the required pre-drilled holes for assembly. They left all of the pieces at our home and told us that a technician would be sent out in several days to drill the holes and complete the assembly. They then asked us to sign documentation stating that all items had been delivered. At this point, we have spent thousands of dollars and still do not have a usable bed. What has been most disappointing is the complete lack of accountability and follow-through from the store's management team. What should have been a simple transaction turned into a prolonged ordeal due to repeated mistakes, poor communication, and no sense of urgency to resolve the problem. Customer service was attentive and responsive only until payment was made. Since then, communication has been slow, solutions have been ineffective, and no one has taken ownership of correcting the situation. Save your money and spare yourself the frustration. This experience has been entirely unacceptable. We will never shop at Big Sandy Furniture again and will strongly discourage others from doing so.

Kenzie was phenomenal! Very knowledgeable and able to answer all my questions. She's a pro at…read morelocating exactly what you're looking for on the showcase floor.

My 15-year-old Hoover vacuum had a bad switch, so I choose Baer's to replace the part. I'm so glad…read moreI went there! He not only replaced the switch at a reasonable price, but also changed a hidden filter and cleaned the rollers at no extra charge. He also pointed out what I need to watch for over the next few years to maintain the longevity of my vacuum. All this in just three days! My vacuum runs like new. Give this guy a try!

From the owner: Baer's Sweeper Sales & Service Provides New & Used Vacuum Cleaners, Vacuum Parts & Supplies and…read moreVacuum Repair to the Hamilton, OH Area.

I'll begin by noting that the ratings on Yelp (here) Rieman & Arszman Custom Distributors are…read moredisparate ... around 50-50 5 star and 1 star. My experience was very positive. We had a Kitchenaid cooktop and exhaust ventillation hood to replace. 2013 install with a kitchen remodel. The original hood failed when the control overheated and irreversibly damaged the on/off control.. overheated because wife tended to put a large pot on the cooktop and turn the heat up to max and overtime the switch failed ... could not replace just the switch for one the model was no longer available, secondly the design / switch location exposed it to large amounts of heat rising into the vent. Rieman and Arszman Custom Distributors were recommended by the local Home Depot - appliance section man. Critical is that the vent hood is wall mounted built in and if we could install a new Kitchenaid hood with exactly the same dimensions we would avoid tearing out the cabinets and wall tiles. Bingo ! Custom Distributors did it... wow were we ever happy. It took about a month for Custom Distributors to locate and purchase the new vent hood and cooktop, which was installed last week. So happy !!!

The worst experience I have ever had using a company I trusted 19 years ago. From the beginning a…read moreyear and 1/2 ago nothing but disappointment after disappointment. Waited for an entire kitchen of appliances for over 2-6 months. Now on my 3rd microwave. No customer service ot follow through. Beware go somewhere else.

Very responsive and get you what you need !Got a wash and a dryer from them glad I found them when…read moreI did

Don't bother with this place. It uses an automated answering system. If you're not in their service…read morearea it will cut you off. I was looking for appliance parts before the Fourth of July and needed an icemaker for my moms fridge. I was checking to see if they had parts but since they didn't answer I will never know. Guess we'll order online and my nephew can replace it for them. I wonder how big their service area actually is since we we were less than 30 miles away?

We attended a Kids Workshop here with a group. The staff working the event were so kind and great…read morewith the kids! The set up was really great - they had multiple "tables" arranged up and down an aisle with trash buckets available at each. A table next to the staff's offered all of the supplies needed - tools, full paint selection, and the like for kids to get what they wanted/needed to complete their projects. The store appeared to cover all of the usual Home Depot areas one would expect - lumber, paint, tools, appliances, etc. They have a large parking lot available.

Patti in the Bath Dept was amazing! She was knowledgeable and took the time to help me out. Best…read morecustomer service ever!

These guys are pros…read more I went in looking for a specific part for a DIY repair job. I described the part I need and before I could give them the part number, the guy was nodding and heading to the back room. He came out with exactly what I was looking for. The price was in line with what I'd seen online, and I left happy. I'll be back (hopefully not for a while - it IS a parts and repair place, after all).

Man brought my computer back from the dead. He also Called my phone letting me know the earliest…read moretime I could come pick it up. Great customer service

This company is one of the BEST companies for appliance repair. They are very knowledgeable and are…read morebeyond honest. They send a text for your appointment, included is a photo of you repairman, so you know who he is when he arrives. On this day and age that is a wonderful safety protocol! He arrives on time, was very professional. Unfortunately we were not able to get our refrigerator repaired but not due to him, due to the fact the manufacturer no longer made the part. That being said he advised us what he considered the best type to purchase. He recommended Recker &Boerger. Our purchase was seamless, with delivery the next day! So grateful for this company and will absolutely be a repeat customer.

I needed service on a Bosch range. I called great Miami appliance and Andrew return my call in just…read morea few minutes. He said he was able to help me with my problem and showed up on time. The service that he provided was extremely thorough and I was very much impressed, I would highly recommend great Miami appliance to anyone needing appliance repair. I can't say enough about my service call. The value of the service was well within the range I expected again I can't be more pleased.