The manager and store professional Mason went above and beyond to help me with my Black and Decker…read moreweed trimmer. They also answered numerous other questions about seasonal items in their store. I have shopped there for a few years now and have always had a good experience there.

Don't shop here if you think you'll need help with anything. I bought a lawnmower yesterday. 80…read moreyear old women aren't good at assembling lawnmowers, so I asked for one that was already assembled before going to the store. I got there, I had help putting it in the car. So far so good! When I got home, got it out of the car, and was ready to mow I discovered it was put together wrong. When I called they said "bring it back", so with great difficulty I loaded it back in the car. I pulled up in front of the store, alas no one to help, so I got it out of the car again. In the store they didn't seem to know much, but finally figured it out. Then left me to get it BACK in the car by myself. I used to go there all the time. Something's changed.

Chapel Lumber is amazing, the staff are very knowledgeable and friendly. They have a broad…read moreselection of lumber and almost anything you could need inside the store. Highly recommended them to anyone looking into for building or remodeling.

From the owner: Lumber, Kitchen Design, Windows and Doors, Hardware Suppliesread more

UPDATE: Shout out to Store Manager (Mario) for working with me to resolve this situation…read more Good to know some people still have a heart and can apply logic despite "policy". Thanks again! ---- Original Post---- As a homeowner, my husband and I have shopped in both Lowe's and Home Depot for over 20 years. We have spent an extraordinary amount of money in both of these stores. We rarely need to make returns, but we just had a recent instance of having to return 5 bags of polymeric sand because we decided to have the job done by a contractor. I saved the receipt and my husband went to the store to return the sand. It was a VERY UNPLEASANT experience to learn that there is a 90 day window on returns (with receipt) and NO EXCEPTIONS ARE GRANTED FOR A RESELLABLE ITEM such as polymeric sand! Needless to say, we have made our LAST purchase at Lowes and I will be sharing this VERY NEGATIVE experience EVERYWHERE I can.

I don't go here a lot, but the times I have, the service has always been great. I can't remember…read moreher name, but the cashier that checked me out last time was awesome. And to the store in general: Thank you for being the sole provider of my family's Chris trees for 10 years

They always have what I'm looking for. The staff are helpful and courteous. I couldn't ask for…read moremore.

Just a shout out to Horseheads Farm and Tractor Supply Store. OMG! Absolutely immaculately clean…read morerest room! It had three stalls and glistened everywhere: floor, walls, sink, toilets. What a welcome surprise at a time of need. Somebody cared. Thank you.

This Tractor Supply has many, many of the items a farmer or homeowner would need for routine…read moreoperation and maintenance. What it also has is a skeleton staff who are overworked and obviously underpaid. The register person is pretty much it for this store. She does it all. There are no other service personnel in sight. Another customer and I walked all through the building looking for assistance - what we found was a grumpy woman who we assumed worked there, as she was stocking shelves - she couldn't be bothered to help, however - she was busy. We both shrugged our shoulders and headed for Lowe's.