Avoid this store. Horrible customer service. When Ken was the manager this store was top notch…read more The new management does not care and does not want your business. The culture in the store has changed. Stay away.

Dunnavant Ace hardware was a great choice! We went there to pick up a particular Meat Church…read moreseasoning that wasn't carried anywhere else. Staff was very helpful and friendly! After I grabbed the seasoning, I took a stroll around the store. Plenty of Stihl power tools and needed hardware. Lots of smokers and grills. My wife loved the choices of spices and specialty cooking gear. Great local hardware store! Will be back when I am in the area!

We prefer this Ace location over the big box home improvement stores…read more Not only is Ace closer and easily accessible but the staff is much more friendly and helpful. Most of the time they have exactly what we need and without fail there seems to always be someone available to help you find it as soon as you walk in the door without the endless searching on your own. My wife is happy to go here when we are in the middle of a project and realize we need more of or are missing something that we need to finish instead of having to stop and go elsewhere myself.

I really like this newer location. The staff here are helpful and very friendly. I can't forget…read moreknowledgeable as well! This is a smaller hardware store but the inventory consists of many options for home improvement projects, etc. Pricing is fair and competitive.

Wow. Just wow. For more than 10 years my wife and I had trouble with our antique door knobs on our…read morefront door. The set screwa were too short and you can imagine the issues with the knobs pulling off. I tried lots of solutions including loctite blue which helped the screwa stay in placew, which helped, but never addressed the issue that the sets screws were simply too short (but we would have to get in a time machine to the 1940s to complain to the manufacturer) * A national hardware store had test openings that showed the screws were sized "1/4 - 20" but they didn't have the actual screws and the guy that was helping me said no one did * The owner of a mom and pop hardware store told me that longer set screws did not exist at all and that I needed to look at an antique store. He wouldn't even check * Then I went to Little Hardware at a Friend's suggestion.. I walked in and the guy who helped me introduced himself and shook my hand. He measured the set screw I had as "1/4 - 20" just like you he big retailer. He then immediately found matching sets screws that were longer (see photo). I had to buy a hex tool to entire I could connect the 4 screws on both knobs. The entire purchase was $15 but I would have paid a lot more to get these knobs right. And now, for the first time since we bought our old house I feel confident in our old door knobs Thank you Little Hardware -- I'm a customer for life!

A great store. Extremely helpful employees. They cannot do enough for you here. It is conveniently…read morelocated and a great neighborhood hardware store.

Shopped there last week and had to do a return. The item I bought was defective so I had to bring…read moreit back. The return policy is replacement only. I asked about that when purchasing so I wasn't surprised. The clerk was complimentary so thanks to her the transaction went well. The place is well organized and has a lot of as seen on tv items. Be sure you want something there before buying it because you can not get your money back and you may have to get something just to get your money's worth on the transaction. Also I was told before the purchase that I could not try the product to make sure it worked. That would have prevented a return.

If you're ever wondering how you can purchase those As Seen On TV items without having to pay the…read moreextra cost for shipping and handling? Your best bet is to come here and hopefully, they might have the item you're looking for that you saw on tv. They also have a good amount of tools for the tools lover for your family and friends, but I didn't bother to check the prices on them. I would suggest doing some research on the items you want and who knows, you could be saving money by doing it like that. The reason for the two star is the employee that behind the counter didn't not once acknowledge us or ask if we needed any help and the funny thing is that the place isn't even that big which mean you don't have a choice but to interact with your customers.

Cahaba Heights Hardware is a great store with a surprising variety of products and a good price…read more The staff is very helpful!!!

Friendly and helpful and knowledgeable. Great neighborhood resource without the trappings of a big…read morebox store. Inventory is what you would expect from a hardware store--no appliances or plants--but they do have landscape supplies.

I'm normally a Lowe's girlie. Came to this Home Depot just because it was the only home improvement…read morestore remotely near downtown. I believe that the store is simply less square feet than other locations, their are not a whole lot of options in here. I was looking for a rug pad and found only carpet padding and nothing big enough for what I needed. Nobody really offered to help me either. The merchandise seems to be fairly disorganized, I was disappointed. But, it gets some jobs done. I made some copies of a key. The machine was very kind to me.

We had to come here to buy some things to help us move some appliances. All of the staff were…read morefriendly and helpful with assisting when we couldn't find what we were looking for. I also come here occasionally to buy plants and they always have a good selection.

I've never seen customer service like this it was an horrible attitude.. idc how long your day has…read morebeen if your busy just tell me to wait or put me on hold for a second do not catch an attitude with me.. guy from the rental department. Sounded like an older gentleman.

Poor experience. Applied online for a p/t lot associate for wknds. Got an email advising I have a…read morecontingent employment offer. Schedule final interview and go through it. Am told at the end "I dont know if we have a need for a p/t lot associate" HUH? She promises to check and advise me a couple days later. Guess what I dont hear anything back and it takes 1.5 weeks to find out no job! What a surprise that HD s&^t on me again as have gone through this before with this terrible store on how they treat people!

I've heard of the Brass Bear when I've been to a few estate sales. So when I looked over while…read moredriving by and saw it, I figured I'd check it out. Kind of a mistake. It's a pretty big store, and there is a lot to see. I'm sure there are many fabulous items, but it's not really a place to "stop in and check it out." I think you have to both be in the mood/frame-of-mind to really look at everything and have the time to do it. You could very easily spend all day there. "Just browsing" isn't going to cut it. That said, I had neither the time nor the inclination to spend the time to really give it a good shopping. Instead I found it overwhelming, so I just politely walked most of the aisles only looking at the things that really jumped out at me. Because it was a Saturday, there seemed to be a number of vendors there, so I'm sure there are some interesting stories to be told, and they could surely help if you're searching from something specific.

The Brass Bear has been around for a while and it's still one of the best antique malls regarding…read moreservice and helpfulness to customers. I asked one gentleman at the cashier's desk if he thought a Vendor would be willing to negotiate over price of a specific piece of furniture and he quickly responded, 'Let's give him a call right now.' And sure enough, the Vendor did in fact work with me on the price and I went home with a chair I really wanted. Actually, there is a little bit of everything that collectors hope to see at the Brass Bear at reasonable prices. In addition, parking is free and convenient at the front of the store. Stop by one day when you have a free hour to treat yourself.