We had a Hunter Douglas Blind repair. Outstanding service provided by Wayne…read moreI definitely recommend this company

Ron at United Floors recently found me the exact laminate floor I wanted. I grew up with and my…read morefirst purchased home had the real thing, narrow oak hardwood. I just can't like wide plank in a residence. I tried living with the carpet that was in place when I purchased my patio home but I hated it. Two shops insulted my taste when I asked for 3" random length boards. Ron found it for me! My budget covered the price quoted and install was not a long wait. Brian and Scott did a beautiful job! I have a seamless floor with transition strips only where the laminate meets the kitchen and bath floors. I am thrilled with my new floor. I highly recommend Ron at United Floors. Thank you Ron!

Steve and Richard arrived as scheduled and we're both polite, efficient and informative. They…read more clearly know their work well. It was a pleasure. And Michelle, the salesperson, was wonderful to work with.

i picked up vertical blinds with massive damage to the packaging. i was told everything was in the…read morebox. of corse no clips for the valance and the blind.If only the owner cared enough to inspect the damaged box i would have avoided a couple weeks lost chasing the owner for proper installation brackets. Instead i got to hear how it's not her problem it's the suppliers who made the mistake.

I had perfect service from Turley's. I had ordered from Vancouver a condolence arrangement to be…read moredelivered locally in the Nanaimo area. .The price was reasonable and the arrangement appropriate and beautiful. They emailed me a photo and video of the delivered flowers at the doorway of the home. Highly recommend.

Without fail Vanessa in Turleys florist goes out of her way to create the most beautiful flower…read morearrangements .I We always need flowers that the deer will not eat so they last and honour our daughter for longer . Vanessa always ensures that flowers in the arrangement are deer proof stunning and beyond amazing . Thank you thank you thank you Vanessa , You are in a word "exceptional "

I can't say enough good things about our purchase experience! Brian was amazing. I can't remember…read morethe last time I worked with a salesperson who was so knowledgeable and helpful. I really felt like he was sensitive to what we were looking for to meet our needs in our price range and he directed us to products with great features, and with good track records. Also, their showroom is so nice! They have lots of floor models with a wide variety of brands and price points-- even super high end stuff. I'm so glad we supported a local store instead of some multinational chain where you're totally on your own trying to make choices. We won't need apliances again for a long time but when we do, I will definitely come back here. (I'll update this review after we receive our new appliances.)

My mom was really in a pinch, her dryer of 16+ years was overheating and failed. We phoned Trail…read moreAppliances in Nanaimo and Brandon Richardson sealed the deal. I had looked up the appliance we wanted, nothing fancy, we found a great deal with over $100 savings, online and phoned the store with 1 hour until closing. Brandon took my call and was very helpful, professional and knowledgeable. He took care of everything in one phone call, in 15 minutes I had brought the new appliance and arranged delivery, installation and removal. I had an excellent experience and wouldn't hesitate to recommend and shop here again myself. The delivery team arrived exactly as they had said, keeping us updated and informed of progress. They were efficient, clean and friendly and took all of the packaging and the old appliance away after installing the new appliance. What an easy experience.

MH is a great place to find gifts. There's a lot of practical things and other nice goodies.read more

Dealt with Eadie she was awesome helping me get something for my daughter's birthday. Thank you…read moreEadie :)

AVOID AT ALL COSTS!…read more While I cannot speak for the sales staff, I would avoid the service department at all costs. In April 2026 I took my 2023 KTM Adventure for regular service. During servicing significant issues where discovered where coolant hoses and the thermostat were leaking fluid; a common issue in these motorcycles. Unfortunately, OEM parts were on backorder for months, and instead of advising me of available aftermarket options, the service manager told me the only parts available were cheap kits from Temu, which was factually untrue. This resulted in my bike sitting for a total of 58 days, instead of resolving this in a couple of weeks. In reality, they simply did not have a supplier for these parts but if I had ordered them myself they would have been able to fit them. Unfortunately I was given incorrect information which extended the service time. After releasing the bike to me I started to experience clutch issues. This is a known problem in these bikes when coolant leaks and enters the engine oil. Because the clutch assembly shares the oil with the engine, coolant can get into the clutch assembly and cause chemical degradation of the friction pads. After reporting these clutch issues and reporting the clutch slipping, VI Powersports released the bike back to me, charging me $100 without inspecting the clutch or addressing the issue at all. To date it has been over 90 days of dealing with the same, continuous issues. VI Powersports has made zero effort to work with me by not proactively communicating with me, and adding to the delays by not ordering parts right away, not properly diagnosing issues after well known and documented problems with this make and model, and not suggesting alternative solutions when the OEM parts were not available. I would not recommend VI Powersports to anybody, as dealing with their Service Department has been the worst customer service I have ever dealt with. STAY AS FAR AWAY AS POSSIBLE! If I could give zero stars I would.

To update my previous review . Shortly after my review went live I was contacted by Mike and…read moreoffered a sincere apology and offered double what I was over charged on my invoice . I accepted. Thanks Mike

seniors avoid!! and never go into this store alone!! i am a 78 yr old low income senior that was…read morepressured by the owner and manager into signing what they call "a form" before leaving this store. i was scammed out of $2,000.00 no furniture as a result.

Lovely couches with great guest beds in the Hide-a beds. the owners are lovely people and very…read morefriendly and helpful.

The perfect provisioning stop if you're a boater. Easy walking from the marina to this store with…read morefresh produce, a great whole foods section, and some delights for chocolate lovers. We've been here several times and enjoy the variety of offerings, service, and clean, bright vibe of the store.

Love this store, don't know how people can say its more expensive than Country grocer or Quality…read morefoods. I know my prices! using your Airmails money is a bonus, good savings. Staff is great in this store.