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    Lowe's Home Improvement

    2.4 (72 reviews)
    ModerateHardware Stores
    Open 6:00 am - 10:00 pm
    Updated 2 months ago

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    Reviews With Photos

    Paving stone shopping.
    Jen W.

    We went to the garden section to buy yard stones and saw they had fruit trees on sale. There's always something good at a discount, and today it was grapefruit trees 70% off! Perfectly fine grapefruit trees. Other flowers were on sale too. There's a gentleman that works there that offered us discounts on being military, and mentioned a couple others, which was really nice. The woman that was the manager (I think) helped us load the stones into the car and provided us with a plastic liner to protect the interior. I went back a couple times to get more stones and supplies and had great experiences with the other workers also. Not sure how the inside checkouts fair, but the garden center has their customer service down.

    Premium Hydrangeas blue for the middle, and the white for the outside.

    I love the store I have gone to other Lowe's and people can't be bothered to help with this store has always helped recommended things to help my projects and that's why I call this store my Lowe's! Today's project was plants that will survive on my shaded porch. I should've got the gentleman's name in the garden area very tall man and very knowledgeable. Want me around and showed me some options and this is what we came up with.

    Wood from Lowe's to make beaned house float.
    Emily R.

    I've been going to this Lowe's for 8 years. Always friendly people. On my last trip I went to get wood to make a "hoise float". It was late. Jerome and his colleague (sorry I didn't get his name), we're oh so helpful. Cut the wood with a smile. PS. Went to Home Depot in Metairie to help another friend with his house float and their saw wasn't working. Thanks Lowe's for being pretty great

    Waiting in line
    Greg M.

    There are some good Lowe's stores in the NOLA area. Sadly, this isn't one of them. It's nearly impossible to find someone to answer questions, and when you do find an associate they do their best to ignore you. I've never felt as invisible as I did while shopping in this store today. The Lowe's store on Veteran's in Metairie may be a little farther, but it's worth the extra time if customer service matters to you.

    The sticker after a few minutes of carefully peeling off the tag.

    Dear people of Lowe's- Sometimes y'all's store is great, and sometimes things there are not so great. But you remain friendly, which I appreciate. But today I'd like to let you know that your 1/4" luan sheets have a good side, and a rough side- that's normal. But this means that when you apply the price tags stickers, it would be SO great if you could apply them to the rough side. I bought 9 sheets of 2'x4' quarter inch luan the other day, and when I went to paint it before installation, I discovered that EVERY SINGLE SHEET had the price sticker applied to the good side. And these are not the easy-peel-off stickers, these are 1" square very very sticky tags. They can't be taken off with a razor blade as that tends to leave gouges in the wood. One is forced to take several minutes gingerly scraping the messy business off, and then several more minutes sanding the remaining goop off. And that still leaves some stains in the grain... I know it sounds like a minor thing, but it made my Saturday morning renovation plans take twice as long! Thanks in advance for your understanding.

    Maria M.

    This store is easy to get to from the freeway and has ample parking. The staff is friendly and usually very helpful. We have come here for a bit of everything from plants to tools. I like to look around the store for inspiration in my own home. One of my favorite areas is the garden section. I have purchased many plants from their clearance racks and have good turnouts with most of them. Some plants on the racks are half off and some get marked down to .50 cents! I have had keys made here with quick service and keys worked perfectly. I like than I can find specialty pieces like knobs, tapes, or a certain size screw here. We appreciate the discount that they give to active military and veterans. Customer service was a slow when I needed to return something but overall this store keeps me coming back.

    The best Lowes employee ever

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    4 years ago

    The customer service is almost null. If you need help with anything don't go to this location

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    Page 1 of 2

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    This store is easy to get to from the freeway and has ample parking.

    Mentioned in 3 reviews

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    Mary's Ace Hardware

    Mary's Ace Hardware

    3.9
    (58 reviews)
    1.8 mi
    $$

    They are just rude for no reason. I've been here a few times over there years and I hate it every…read moretime. They are pretentious and act like you are a problem the moment you need something. Meanwhile Lowe's will work on paint until you have what you need and take anything back without a hitch. Honestly, it's mostly always the older man who's been working there for years, who is unfortunately probably a manager. Everything is overpriced (as to be expected), but just this morning I went in to exchange a $35 QUART of paint (which is crazy) because I got the wrong sheen last night. I hardly even touched the paint and told him I'm sorry I just got the wrong sheen and he basically said too bad so sad. Looking my can of paint up and down like it was an alien. I said nothing but thanks anyway and left and I will not be back. Why would I want to buy overpriced items to then be treated like a nuisance instead of a customer just trying to get what they need? Anyway, don't come here unless you have money to throw away so you're not treated like a rat for making a mistake buying their products.

    I still miss Harry's uptown, but Mary's is a good substitute. The best part of Mary's is the second…read morefloor kitchen shop. Hands down the best in NOLA. They have both throwback items as well as the latest gadgets. The staff is always friendly, available and helpful. They don't know me by name yet, as Harry's staff did, but I trust that will come with time.

    Photos
    Paint can they would not let me exchange
    Paint can they would not let me exchange
    Marys Ace Hardware
    Marys Ace Hardware
    Dog friendly.

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    Dog friendly.

    Lowe's Home Improvement - hardware - Updated June 2026

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