We were needing cabinets and counter tops for a remodeling project. We had visited another store several times and did not get good service. Everything i have come to this store, Cynthia and Carol are very helpful. I drive an hour from home to get the service I need. We purchased appliances, cabinets and counter tops from this locations read more

Well we didn't get the toy for hubby at previous Lowe's, bummer, but hey it was worth this ride..... We GOT IT!!!!! THE gentlemen that helped us was great, took 2 to load on hubby's truck.. checkout was easy and the store wasn't as crowded... read more

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Purchased grill In Birmingham and got ready to put it together as the nuts and bolts packet, including instructions was missing. Had to return and try to get another grill. The one we had was out but they did give us a credit back to the account in Wetumpka. They were very accommodating and attentive. Very pleased with customer service. We did get another grill but it was smaller. read more

My child FIRST and LAST experience working here! This is the worst store I have ever encountered my kid working at. This team lead by the name of Shantae who works at the Lowe's in Wetumpka Alabama has the worst attitude when it comes to working here. How can as a Team Lead you fail to inspire the younger generation to want to be apart of the company while treating team members the way you do? This is why so many of new possible people leave this company. This is why this company is failing now. This is why Home Depot is seemingly doing better than this company. You have so many people who works for this company, but because this is one of those places based on "Who you know" determines how far you can go with this company. Very sad that my child had to experience working at a place like this that I normally support. NOT ANYMORE! read more

This store is horrible. My child wanted to work at this place cause she thought it would be a great experience working here. This particular store, located in Wetumpka ALABAMA is not a great experience for any child to work at. These companies wonder why the younger generation with the way they work and act the way they act it's based off of who trained them. This is one of those places that works off of "All who you know". When you have an actual leader that trains the new people the way they should be trained and not just throwed to the wolves, they in the end wound up living their jobs. But it never fails, working under someone who is young and has a horrible attitude and is the face of a company large as this, they will never inspire. These are the places that you can do complaints on the rude and irate members of this company and the company does nothing about it. These same people still be working here continuing to represent this company. It's sad honestly cause they know the company within will never fire them because again it's all about "Who you know". And then, from my understanding, the leaders receive the complaints directly from headquarters about what a customer has said and GUESS WHAT THEY DO?! THROW THOSE COMPLAINT AND REVIEWS IN THE TRASH AND CONTINUE ON THEIR DAY! So there, if you ever wondered why the person you complained on is still in their position and wonder why they still have the same attitude or wonder why they still have a job with them...that's why!! DO BETTER LOWES! Your current team members are pushing the younger generation WHO WANTS TO WORK FOR YOU AWAY!! read more

Wetumpka Lowes service strikes again. Went in this morning to purchase a dishwasher. Specifically a Bosch. Got to the appliance center and no one was there. Guy in plumbing came by and said "he's here but is probably doing safety checks or pulling inventory, he'll be here in just a minute". 30 minutes later still no show so I go back to plumbing and have appliances paged. Guy shows up, the dishwasher I want is not in stock here but they have three in Prattville. No offer to get one transferred, no offer to purchase in Wetumpka store and have delivered to my home. So, it's gonna be a call to Cohen's tomorrow. I need new stove and fridge too but not even gonna try Lowes anymore. read more

I bought a riding mower at Lowes and purchased the 4 year extended warranty. What a joke it turned out being when I found out the truth. The extended warranty it seems, don't start after factory warranty expires, in fact it starts from date of purchase. Thus my 4 year "extended warranty" only actually extended the warranty period 1 year beyond the factory warranty. That is not what the store rep told me when I bought the mower (the sales people know nothing about warranty). Also, when my mower experienced a problem and I called Lowes warranty, they passed off my repair to a 3rd party warranty company out-of-state, who did not have a reliable service company anywhere in the local area. I had to find a repair person for them to contact to affect the repair. Now in my 5th week since calling initially on the problem, I may finally get my mower returned this week. The final comment I have is that there are "no" in store workers or sales people that know anything about the warranty Lowes provides. To get accurate info on the warranty you must call a 1-800 toll free number, that services all of the USA. Good luck contacting them!!!! I will Never purchase an extended warranty on any product purchased from Lowes again and I will inform everyone I know to do the same!!! read more