My sister is there with a broken leg.and shes been there 4 days..still no wheel chair..have not…read morechangeed her bandanges...the food is nasty..and brought in..and theres no tv...the nurses and help are rude to her...shes a diabetic and they gave her a snack withv47% suger and 15 added...she dident eat it...waited 4 hours for 2 tylenol for pain....rediculious...shes gonna leave friday she can take care of her self better at home...

This is the most horribly run place I ever seen! ZERO STARS. "They threw my brother on the street…read moreand told us they would get him a taxi." They were quoted as saying " that is not our problem" What is wrong with this world we live in. I hope this place closes it's doors for good! It's evil, and poorly run. My mother and I have found random pills on the floor, and urinals not emptied which causes everything to smell. Poor communication,poor cleanliness,zero training. I don't know where they find these Dr's, and nurses but they have no idea how to properly care for a human being. I wouldn't let them care for a goldfish of mine. Do not go here! JW

Patient was referred for rehabilitative care. Patient arrived by ambulance and waited 90 minutes…read morebefore being greeted/acknowledged by staff. Dinner tray was placed out of reach of patient. Patient called for assistance. After an hour, CNA came into room and kicked the tray closer to patient and left. Patient was unable to lift the lid off of the tray or open ensure bottle. Patient food not minced/puréed as per dysphasia diet although being labeled as minced and moist/pureed. Patient was stripped and sponge bathed with door open and in view of others passing by in hallway. In general, it seemed understaffed. PT/OT services were good and specialists respected patient's dignity. CNAs overall lack training, empathy, and common sense.

Horrible experience! My husband was under their care for a little over 2 weeks. He waited often for…read moresomeone to come help him with his needs. There are a few assistants that were more attentive but overall my husband was frustrated with the care. The communication is the worst. No one seems to talk to each other. Therapy and case management seem to not communicate about the patient's progress. I on numerous occasions left messages and waited 2 or 3 days for a call back from case management. Once I was verbal it seemed like they were more attentive. Which is ridiculous. We had a change in insurance and were pretty much thrown out. I requested help bringing my husband home and response was insurance won't cover. Well if they would have advocated for my husband it would have been approved. Upon coming home from the facility I had to call our local fire to send an ambulance to bring my husband from the car into our home. That's not medically necessary? Please!! I know social workers who said that is ridiculous they could have done more. I had to.set up my husbands transportation to and from dialysis. Because of the lack of communication I don't have transportation for him one day to treatment This should have been done before we left or were discharged. I was told this was usually done upon being admitted. If so why was my husbands not done? The facility is clean and I do agree it a lot better as far as that is concerned. While my husband was there he was left on the toilet with the door open and put on the bed pan with the curtain open. Seriously? How about patient's privacy? I had to pull the curtain numerous times to.allow my husbands privacy. The food is horrible. And though we discussed with the dietitian about his likes he never received foods of his liking. Overall I will never recommend or send my husband there again. I will be contacting his insurance to inform them of the experience we had with Beaumont. I had to select a star if I could select none I would.

This is a great assisted living community. It looks like an ivy league university campus, with…read morebrick buildings, and very well maintained grounds. The interiors are very nice, with plenty of common areas for meeting with large groups, and for private relaxation. My mom stays here and loves it. She has her own room with a sink and microwave.

From the owner: The moment you arrive at Notre Dame du Lac you feel something special. You experience: A joyous and…read morewelcoming spirit. The Sisters of Notre Dame de Namur mission of care and compassion in action A pastoral country setting in the heart of Worcester. The beauty and grandeur of an award-winning newly restored historic building. A committed staff who provide personalized, high quality care. The comfort and peace of mind you have when you know you have arrived home. We invite you to come and experience the difference.

We had a very negative experience here. This place was not the right fit for my father. When we…read moreleft, we were threatened by the owner Micha. He had a lawyer, send us a letter, threatening us. I won't get into the specifics as to why we left. But as I mentioned, this was not a good fit for our family. We felt the owner was completely unprofessional. We cannot recommend this place at all.

They took such good care of my mother. I loved that I could go in anytime and have lunch or dinner…read morewith her, no extra charge. They always had activities going. This place is very pro family involvement. My mother was always clean and dressed. I never saw anyone hanging by the nurses desk in their pajamas. I would recommend this place for any one looking for a safe, clean and friendly place for a person with memory issues. Thank you Dodge Park for taking such good care of Janet. She was very happy staying with you.

My grandmother has lived here for 5+ years now and it's a great community for her. They have…read moresmaller apartments and larger ones so when she and my grandfather first moved in they started with a two bedroom and once he passed she only had to wait a few months to move into a smaller place. Everyone is very friendly and respectful. My only complaint is a few years ago they switched food providers for the Cafe and the food and service is a bit below average. Just like the government, there is no competition in this market so I understand why. I can't speak for the dining room as I hardly go there. Although rather expensive, I would recommend this place for a nursing home with attentive staff and people who truly care!

From the owner: Southgate at Shrewsbury is central Massachusetts' premier retirement community. Located in historic…read moreShrewsbury, Massachusetts, as a Continuing Care Retirement Community (CCRC) or life plan community, we offer independent living and assisted living. Rehabilitation and skilled nursing services are also available on-site, should the need arise. Southgate has been designed with an energetic, exciting, sophisticated lifestyle in mind. Situated on a 30 acre campus, our beautifully maintained grounds and distinctive architecture flow graciously into Southgate Park, where lush flowers surround our gazebo and heirloom fountain and align our footpaths. Since 1989, Southgate has been unsurpassed in amenities, hospitality, and service.

Review on food that is provided to patients. This is the nighttime meal. This is more than sad…read more Nutritional value questionable. Less than half a cup of beans. Particularly unappealing. I might add that this was served to a 90 year old woman who doesn't eat hot dogs, which has been stated over the last two years.

My wife was in Care one at Concord for a back issue and some rehab. They almost killed her. I…read moreremoved her by ambulance to NWH which I am positive saved her life. Same issues as this place. No reponse when ringing for the aides. leaving patients insoiled clothing longer than 24 hours. She was there for rehab I had to pay for 14 days up front and she was there for 7 days and they did ONE day of rehab and then chanrged medicare for 6. If anyone recommends any local Care One Facility RUN! I then had to chase them for three months for my refund of 6 days

My mom fell this summer. After being released from the hospital she spent a few weeks at Oakdale…read morerehab in West Boylston, which is part of the Oriol network. After release, she had at home physical therapy and occupational therapy through Oriol Home Health. And has now graduated to outpatient PT. Overall I have been thrilled with the quality of healthcare she has received and the compassion of the staff. At every step of this rehabilitation process. This has become my health provider of choice for my aging parents. Especially as they face joint replacements in the near future. So why the 3 stars instead of 5? It's their mask policy in this age of Covid. When the health care provider went to moms house, mom was told that she didn't have to wear a mask since she was in her own house. WTF? What - we aren't contagious in our own house? The health care provider wore a mask, but mom didn't since the therapist said she didn't have to. So this provider has been to who knows how many houses, visiting who knows how many patients, telling all those patients that masks were not necessary. I think we all know that we wear masks to protect others. But the health care provider didn't care about her patients wearing masks to protect her. Thank god that mom didn't catch anything during that time. Since I really wonder how protected the health care provider was. And here it is 2 months later and I'm still trying to educate mom on mask wearing. But she believes she doesn't have to wear a mask in her own house. Since some whack job therapist from Oriol told her she didn't have to.

From the owner: Oriol Health Care is a family owned and operated company providing a continuum of care through…read morenursing centers, therapy, fitness, and home care services.

There are two sides of UMass University Campus. The best part is the hospital itself, the worst by…read morefar is the ER and event that is divided. Here is what I mean. The doctors and especially the nurses I have dealt with through several surgeries and illnesses have been top notch and caring. No complaints and I have total trust in them especially in cardiology, neurology, vascular and diabetes care. They get five stars. The care in the ER, again especially from the nurses, is exceptional. Friendly and caring. They too get five stars. The problem is that when you need emergency care you first need to get triaged, this is what is so destructive to the UMass reputation. The people who staff the emergency check in are easily flustered and if you approach to ask why you have been sitting in the waiting room for 12 hours (my longest wait was 14 hours) they can be a bit cold, bordering on rude. You can get to triage without too much of a problem, just depends on how many people are in front of you. But the check in lacks a certain level of basic competence. I went to the ER with a stroke. The check in person had me sit with everyone else in the waiting room. After about 15-20 minutes a nurse came out to get me and realized I was having a stroke, from That point on they were awesome. Tonight I came here with a history of blood clots and apparently more were developing. I arrived here at 9pm. Quickly got into triage and again had two great nurses. I was told that because of my history of stroke and heart failure I would be put onto a priority list. It is now 5:00am and not a peep from anyone. The waiting room is almost empty. The person at check in was MIA. The security guards could not have been any more rude. In a nasty tone they told me to just wait for the nurse. They will not even look me in the eye, they look past you. This is the most unprofessional setting and 180 degrees from the rest of the facility. By the way, they came through to clean the waiting room once, they waited so long to clean that there was blood on the floor, bloody gauze, trash... it is just disgusting. Clearly the leadership team doesn't read any of the reviews here nor do they actually spend time in the ER, if they did they might just do something about it. No one is holding the leadership of the ER accountable, that is the problem. I have been a senior leader in HR for many years, I can fix this problem within weeks and start to change the culture and attitude of this ER operation. Follow up at 8:00am - I am finally in a room in the ER and it is 180 degrees from the experience of the check in and waiting area. Excellent doctors and nurses. Very caring and very nice to be around. So odd!

Good doctors, horrible infrastructure. Long hold times that reach employees that are not well…read moretrained and under staffed. Been trying to schedule a CAT scan all day. Just keep getting bounced around. The WEB site is also horrible. I can never find anything on it and it also sends you in circles.

CNAs and nurses are abusive to agency staff. I tried this facility three times and left in tears…read moreeach time because theyre openly rude. Ive been being working for nursing agencies for years and have never experienced a facility so openly hateful to agency nurses.

The OT staff treats me better than my own family. I don't want to get sick again but next to…read morebar/casino Christopher House is the place to be!

I recently moved to the Boston area for work and as so often is the case, life happened and I had…read moreto undergo emergency surgery. After family and friends exhausted their vacation time to come and help, and now in the rehab phase of recovery, I was scared about how I would manage on my own. Thank goodness I found Care With Care online. They truly were a god send. Sophie was not only professional and knowledgeable about my condition and the recovery process overall, she was extremely compassionate, kind and unbelievably flexible. There were weeks when I was wasn't sure when the rehab therapist would schedule me, yet Sophie always found a way to make sure someone would be there to assist me to and from the hospital. They really do provide the best in clinical care with a heart to match.

From the owner: We provide non-medical home health aide and companion care services to seniors, geriatric,…read morephysically and mentally challenged adults, terminally ill and after rehabilitation support. These services can be provided in the comfort of one's home, at an Assisted Living Facility, Nursing Home or Rehabilitation Center. Our Certified Nurse Assistants (CNAs), Home Health Aides(HHAs) and Personal Care Assistants(PCAs) are fully trained, certified insured and Bonded. Among the hands on activities they do are; Activities of Daily Living (ADLs), like Bathing and Dressing assistance, meal preparation, medication reminder, light house keeping, running errands and other personal care needs as may be requested. Services can be provided ranging from 2 hours a day to full time 24 hours live in. We also do provide Respite care for family care givers who would like to have a break every now and again.