I have a new favorite store…read more One of those found completely by chance and so blessed that we did...Ella-Bella and Harry (Houdini) called it home until joining the Solter family.... Its a small, locally-owned, family business (my favorite kind) and is operated by an amazing staff of knowledgeable, friendly who are awesome to work with and who really care about the animals... https://www.facebook.com/profile.php?id=100064230721826&mibextid=ZbWKwL

Just passing through with a panicky cat. So much so we had to stop driving and find a hotel room…read more Someone told me about calming collars. I yelped this place. I called them up to make sure they had these collars before driving all over a strange town. The girl who answered the phone knew what I was talking about and affirmed they Were in stock. I drove over there, walked I asked for the collar. They walked me over to the collars. I got lucky and they were 20% off. I now have a calm cat.

I have been shopping here a couple of years. They have a rewards program that if you buy ten bags…read moreof dog food the 11th is free. I was in today to get my free bag and couldn't get it because they've gone to TSC friends and family type system. I just want my free bag of Hills Science Diet Large Breed Puppy Formula. It costs close to $800 to earn that free bag. Hope to hear something soon.

Love this place. Friendly staff, especially the manager. She answered all questions we had and was…read morevery welcoming into the store. They have our favorite brand, Stella & Chewy!

Doesn't appear they are lacking any category of pet supplies! Great selection of everything!read more

I had a really bad experience with Pet Sense in Lumberton. The groomer person named Mark or…read morewhatever his position is was very rude and noncaring. we told him to cut our minuture schnauzer and when we picked her up she did not look as if anything had been done. Got home with her and she had several razor burns and had been sedated. terrible people Manager did not even call me back. Took her to Carrols Grooming and she did a great cut on her. The best I have ever had done. Very friendly and listened to everything we asked her to do. Highly recommend this groomer

Owner is helpful, thorough, and hard working. Helpful staff and lots of merchandise. Small pets…read moreonly sold here.

I had driven from the Conway / Myrtle Beach area after having a conversation about available birds…read more When I got there it turned out I was given some misinformation over the phone. They could have left the situation as is, but instead the staff contacted the owner and they made it right. There are not many businesses that will do that anymore, and for that reason alone I would have given them five stars. Additionally, the staff was very knowledgeable about the birds they were selling, the store was clean and organized, and prices were very reasonable. Thanks for a great experience.

I went to pet lovers today to get some crickets for my bearded dragon. the man on shift was…read moreextremely helpful and kind. I cannot say so much about the lady. she seemed to be the one in charge, but she did not greet us nor ask us if we needed any assistance. all while playing on her cell phone while sitting behind the counter. My fiance went to pick a rabbit up ( we own three and WERE considering adopting from there) and the rabbits nails were so long they cut him and got stuck into his shirt. we politely informed the lady at the front desk that the nails should be trimmed as it can cause health issues later in life. She very rudely let us know that they don't do that there and that there isn't anyone certified to do that. That statement didn't make any sense to us considering we do all of our pet maintenance ourselves. to which she replied she doesn't even cut her own animals nails. I will say thank you to the other person on shift for picking out the few large crickets they had left, but I'm ashamed of the way this establishment allows their employees to treat customers. We have 10 pets and could potentially be regular customers, but this store has lost my business completely. will not shop at another pet lovers any time soon. I would suggest "certifying" some people to trim nails.

will never go back again. my beautiful ragdoll cat now looks like a sphinx. she had some clumps…read morethat needed to be removed!! she shaved her whole body down to the skin

Great customer service and cool products! The groomers are incredible with fair pricing as well…read more They have all kinds of animals to adopt from hamsters to snakes even spiders. Also they have cats for adoption pretty often. Free treat samples when you bring your pets in to visit. They even do walk in nail trims for only $12 no matter the size of your dog/cat which I thought was really cool. Prices were comparable to other pet stores but they will price match here so it works out. Their Facebook page is pretty cool too. They have a loyalty that you get 1 bag of food free per every 10 you buy and not many places do that. Check them out

I love this shop! I wish they had longer hours! By the time I get out of work, they are closed, and…read moreI need to shop elsewhere. I would love to give them more of my business but they just aren't open when I typically run errands. Very friendly and always have everything I need.

Selection of products is good, but they really lack good customer service. Ordered a small bag of…read morekibble and two bags of raw for my dog early last week. They were to call me when it arrived. I didn't get a call. Stopped in today to pick up my three items, and they had only one. Didn't know what happened to the other two items I ordered; claimed they came in, but were nowhere to be found. They probably got sold to someone else. I decided to order what I needed from Amazon instead as I know it will arrive in two days. I typically like to support small businesses but I was not happy with the lack of service or concern over the missing items.

This place definitely doesn't get enough costumer's! They have ice cream with milk or goats milk,…read morehigh quality treats and toys. Pretty much anything you would want to spoil your dog with. The owner is sweet and obviously allows dogs inside. My dog is obsessed with their ice-cream. The blueberry, cheese & pumpkin flavor she's loved so far!

Went here last Friday for our dog's 13th birthday. Our dog has a sensitive stomach so did not try…read morethe ice cream, but bought him a grain free birthday treat since he has wheat allergies. The employees and/or owner I think was there are very nice. Our dog went and sniffed every corner of the store. Before we left as we were checking out the lady that I think is the owner gave our dog a little grain free treat no charge. I highly recommend this place. They also have cat treats. As a former owner of pet business many years ago, it is a hard business. Please support this local business, they are awesome!