I went to Home Depot the beginning of January when my refrigerator died. I was told that the…read morewarehouse had 100 of the make and model I chose and it would be delivered in 4 days. Needless the say, I did not get it in 4 days. it was rescheduled for delivery now 6 times! it's been six weeks and I still have no refrigerator. I don't recommend buying an appliance from them! I am looking elsewhere now.

I have visited Home Depot many times over the past 25 years because they are the only store in town…read moreother than local hardware stores. I try to avoid Home Depot whenever I can. The store is usually a mess and there is never anyone around to help you. Occasionally, there is someone that is helpful and knowledgeable, but those times are few and far between. The last visit was to purchase a new microwave during tax free weekend. I expected the store to be busy, so I arrived early. The microwave I wanted to purchase was not in stock (Of course), so I asked to order it and have it delivered to the store. I was told by the associate that it could not be delivered to the store, and would have to be delivered to my home. I asked if there would be a delivery fee, and was told that there shouldn't be because he had just sold a new refrigerator that was going to be delivered at no charge. I placed the order, and when we got to the delivery page of the order, I was informed that there was indeed a $39.00 fee for delivery. I asked why it couldn't be delivered to the store at no charge, and was told he didn't know. It was busy, so I let it go with the intention of contacting Home Depot directly, but I wasn't happy. I contacted Home Depot through their website Chat window and the person I was chatting with told me to go back to the store and ask the store manager why there was a delivery fee. When I asked to speak with his supervisor, I was told it would be a 5-10 minute wait, and at the 11 minute mark, I was hung up on, and the chat window disappeared. When I returned home, I emailed HDCares.com and asked the same questions and found out that not only do they not care, they don't respond to emails. Pretty disappointing. I will give their delivery service a good mark because the microwave was delivered in 4 days, and they communicated well via email. My suggestion is to avoid Home Depot whenever possible. There are a couple of Lowes stores, but they're over an hour away. I have always found Lowes to be a clean, neat and well run store, at least the 3 I have visited in the past few years. The associates I have spoken to when there have been plentiful and helpful. I wish we had a Lowes that was local.

The best framing store around! We have had numerous photos and other memorabilia framed by Steve at…read moreElm Street Hardware, and have always been thrilled with the results! Steve has a good eye for colors, types of frames, etc. The prices are also very reasonable. He and the rest of the staff are very friendly and helpful. It is truly nice to have a locally owned store that is so great! We highly recommend Elm Street Hardware not only for your every day hardware needs, but your framing needs as well!

A perfect old fashioned hardware store with EVERYTHING you could possibly need. Knowledgeable…read morestaff, great bargains and art framing as well.

I came in here looking for a screw for my RV door. The service I received was far beyond my…read moreexpectations. Gary not only walked me downstairs and took all the time needed to find me one little $0.69 screw, but because it was a specialty screw I needed and this one was a little long, he actually grinded and polished it down to fit my RV door! And didn't charge any extra. I have never experienced this high level of customer service before, he was amazing. So I asked if he would help me with a wrench needed to adjust my Vespa mirror. I'm looking at it he said instead I needed a hex key and got me one that fit! This was the best hardware store I've ever been to, waaaayyyy better than any Home Depot. I only wish they existed in my home town in Irvine CA, I wouldn't go anywhere else. This hardware store is what hardware stores used to be like when I was little, with everything under the sun and friendly knowledgeable people, who are plentiful in this store. Not like one where you have to hunt 5 mins to get anyone to help. This hardware store and its staff are the best!!!

I have been going to the North Street Carr Hardware location for the last 35 years. It's one of the…read morebest stores around. Through the years, they have put together a knowledgable staff, and maintained excellent customer service. They go out of their way to help you get exactly what you need to do the job. I highly recommend them, especially the downstairs team!

Had to get a new compressor air hose, but Spencer was able to fix it at no cost. He and another…read moregentleman were very helpful!

I have shopped in the store five times over the past month. Each time that I have gone in, the…read morestaff has been exceptionally nice and helpful. I will definitely continue to give them my business.

Love having this hardware store right in the neighborhood. Prices are reasonable and staff are…read morefriendly and, although it looks small, it has almost everything I've needed when I go there.

Great local owned hardware store and frame shop. Have had several things matted and framed there…read moreand always come out fabulous!

I've been working with the guys at Dett's for the last 3 months and feel like I have a good amount…read moreof experience dealing with them to give an accurate review. As far as product goes, they carry reliable and well made materials and brands. I'm always happy with the price point and they remain competitive. The lumber I've received has all been straight and clear. I never have to double check it or send items back. When it comes to service, I've had nothing but positive experiences. I felt welcome immediately and they are always game to trouble shoot problems and offer solutions. They deliver quickly for large orders, and have an excellent credit system for larger projects and billing. Overall, I will go to these guys 9/10 times for all my home construction needs.

Dettingers has the best lumber around and free delivery. And the crew takes such a personal…read moreinterest in every project I've built out of there. They deliver and come check out the deck or shed I'm building, and today took time to chat about the baby furniture I am building and gave me some tips encouragement. Just can't beat the service and there's no fuss - even every 2x4 is straight. Don't go flipping through that crap at Home Depot, go to Dettingers!

Henry's gave us good advice on a dishwasher, we got a great deal, it was delivered and installed on…read moretime, and we're very happy! Leslie helped us through the process and provided excellent service.

we have experienced very poor service from Henry's. We purchased a refrigerator with a defective…read moreice maker. it didn't make ice but made a repetitive grating sound that drove us nuts. It was difficult to schedule repair service with the store. They only service our area one day per week. When we finally received service the replacement ice maker did not function. Henry's insists, nevertheless, that we pay for the new ice maker. Can you imagine???? I would think carefully before doing business with this store.

I had Hunter Douglas blinds installed a few years ago from Caligari's. I was impressed with the…read moresales person who helped me pick out the blind that fit my particular needs. When the blinds arrive Ryan came to install them and he couldn't have been more friendly and professional. The blinds look gorgeous! My grandchildren were visiting this pasted weekend and, unfortunately, broke one of the blinds. I call Caligari's thinking I would have to purchase a new blind but they informed me that it might be able to be repaired. I scheduled a service call and it was Ryan who came again; I was so glad. He was able to fix the blind right away! For just the cost of a service call the blind is working again! He let me know that he isn't always able to fix blinds on site sometime they need to be sent out for repair, but if he can fix them, he does. So nice! The blinds are pricy but, in my option, worth every penny. Beth P.

Had a carpet installed today. The installer was rude and unfriendly. We asked him to open the…read morewindow in the room where he was working because of Covid, and he refused, saying the carpet needed warmth to stretch. What??? What was worse, he refused to put on a mask, claiming he had asthma and couldn't breathe in one. Only when I phoned the store, did he put one on and even then he was rude about it. I spoke to someone at the store who said that only Kaitlyn could deal with this and they would contact her right away. But no one called me back. Atrocious customer service, and you're paying top dollar for the carpeting to boot.

Jim was very professional and did a great job installing my walls for my main bathroom tub. He did…read moreadvise me that my tub was in good condition to help save money, which I appreciated. The price and timeline were reasonable. Jim showed up on the day he said he would and was done in by lunchtime, overall we are happy with the results. Just a couple of things that I was a little disappointed in. There was a lot of old caulking from the previous walls which was hard to remove. When Jim put the new caulk in for the new walls it mixed in with the old caulking so I cant get rid of it all. Also the plumber was supposed to look at the drain to make sure everything was working properly, Jim forgot to remind him and told me he called him but I have not heard from him

We'd been planning to redo our 1950 bath with something a little more modern and without the black…read more"marbleized" plastic tile. We visited many showrooms, including the most advertised on TV. We were excited by the designs offered, but a little taken back by the price. Jim and his Berkshire Bathworks crew were contacted and promptly arrived to assess our needs and give us a price. The price was competitive with the national chains. It was NOT a one day installation, but Jim was very forthcoming about the actual time frame for completion. Every question and concern we had was addressed. The time frame was off by a couple of weeks due to the special order of the glass shower enclosure. [It arrived with the installation holes on the wrong end of the glass, hey, it happens. The last time I made a mistake was 1957] Jim went above and beyond to make sure we were satisfied. The job is beautiful and a complete makeover. We are very happy with the outcome. One last thought, my wife fell and broke her hip two weeks ago. I called Jim on Tuesday, 01/01/19, about installing a grab bar in both bathrooms. He was here this morning, 01/03/19, and installed two new grab bars and would not take any compensation. He is a gentleman and a meticulous worker. I cannot recommend Berkshire Bathworks more highly. They are the best.