B&B Lock & Key responded promptly and scheduled us within a couple of days. We had a digital lock…read morewith a new battery that wasn't making a good connection. He got the lock to release and spun the batteries in the battery compartment and it began working again. We also had him rekey the lock. David and his son were very nice and professional. I would use their company again if the need arose.

Background: Lost the fob and the emergency key insert for my Nissan while out riding. Half of my…read moregear and my bike's bags were in the back of the vehicle - I teach motorcycle safety and riding, my equipment is my livelihood! I had to get in! And I needed my vehicle running. I first tried a couple other "yelp suggested" locksmiths, they told me that they couldn't help. In desperation, I went to the dealership and had a key cut from my VIN, and bought a new fob. I haven't programmed a fob in a while... since you pushed a button on the PCM, and then held a combo of buttons down on the fob. It's a LOT more complex, today. I contacted B&B to see about getting it scheduled, expecting next week, at the earliest. Instead, they came out yesterday afternoon, less than 5 hours after I initially asked about availability. They were able to program my OE fob, sold me (and programmed) another fob, and sold me and cut (on sight) a second rescue key. The total for my same day service? After tax, tip, fob, key cutting, and programming 2 fobs, my total was 50 less than the dealership charged for just the fob and key. Jamie and Jr. were extremely helpful throughout, providing updates and all the information I inquired about. Both fobs and keys work, I can get to my riding gear and equipment, have my backup vehicle back, and it was incredibly affordable. Thanks y'all! I Will recommend to anyone needing lockout, replacement, or reprogramming services

I needed to get some keys duplicated and a fresh set for rekeying a lock and I honestly didn't know…read morewhere to go outside of this key store that I passed a million different times. I decided to stop by and see what services they offered and I was able to get everything I needed for an under $5 and it was super fast.

A recent trip to Heights Security was really disappointing. The young man at the counter was really…read moredisrespectful. The manager assisted afterward, but I was surprised since previous trips to Heights have been pleasant. I did wind up stopping the transaction to go elsewhere.

I have to say I had a great experience with Roberts Lock and Key even though something pretty…read moreembarrassing happened. I was informed that someone had lost the keys to an apt unit that we needed to show to a prospective renter. So, I called two other people before I called this company and basically got no response or excuses. When I called Robert, he answered right away, was ready to help me and was very professional. He basically jumped in his car right away and headed straight to the location. He was met by someone else since I was at work. However, when they got there the keys were found at the last minute. So he came out for no reason because of someone's negligence. Prior to that the price that I was quoted to change 4 locks was very reasonable to me. Even though no locks were changed, I was very appreciative of the effort put forth and would absolutely consider this company for the next time we have a lock or key emergency. If you're locked out or lost your keys, etc. need immediate assistance call Robert!

This Locksmith is the real deal, not a conglomerate trying to get your address. This is a local…read morecompany, one you can trust. I called 8 Locksmiths before I chose Robert's lock and key. I'm so glad I did because they did an excellent job. The others are scam jobs who ask for your address and say somebody will call you back! Again, this is the real deal support your local people!

James arrived right on time. Because I had underestimated the number of locks and cylinders…read moreinvolved, we spent some time re-negotiating the cost of the job and soon arrived at a mutually satisfactory figure. It was a large and complicated job involving two dwelling units and 23 cylinders needed to re-key the whole. James was patient and accommodating to our schedule; for instance, we had to coordinate the return of our tenant from her work at the University to look after her dogs while he worked at her place. James' workmanship was impeccable. He kept me informed of what he was doing. Altogether a highly satisfactory experience for us and I hope for him, too.

I was having issues with my front door. My locks needed to be replaced immediately. I had requested…read moreseveral quotes or availability with other businesses and this was the only place that responded. I was contacted quickly and we messaged each other with the details and service needed. He gave me a flat rate which was important. He showed up immediately. He replaced what was needed. Very quick job. He was very professional. I would definitely recommend this business for replacement locks and services.

Service was great! I will definitely return when needed! Thank you all for your help.read more

Locked myself out of the house- no key hidden. They had a full schedule; but worked me in. Got…read morethere within 30 minutes. Clayton was wonderful! Opened my door; added a new lock, fixed a digital lock I had. Wow! Very grateful to Bill and Clayton!

The Staff Locksmiths are extremely experienced. Always helpful, professional and great customer…read more My extended family have been customers for decades (they are so good, we don't need them very often).

I had purchased an antique post office box as a piggy bank many years ago and lost the piece of…read morepaper that included the combination. The maker had died and his company was no longer in business. My post office postal bank was full of coins and seemingly lost. The only way I thought I could get at these coins was to destroy the wood case. I hated to do that as the bank was a great wood project and historical. Gary at Sandia Safe and Lock agreed to take a look at it and had it open in a few minutes. The value of the coins inside was $68 and worth the effort. Thanks to Sandia Safe and Lock for being so accommodating and asking nothing in return.

He arrived over 30 minutes late to our first scheduled appointment and almost an hour late to the…read moresecond appointment. It's been a month and the locks need to be installed correctly. They are a fire harassed. Some are even installed upside down. The crazy thing about the guy is I wasted over an hour of my time waiting for him and then he wanted to charge me more than we agreed to before I asked him to return and do the work. I said I did not have an issue but wanted to see the work and asked him to call me back the day. The work was bad and he never called me back. \If you think I have the wrong company I will notify Visa that the charge is not valid. DO NOT CALL ME AGAIN. Your business ethics are questionable. DOUBLE-CLICK TO SEE THE FULL VOICE MAIL TEXT SENT TO THIS FAKE CUSTOMER

My husband called Scott's to help us with the lock on our car. He was very respectful and was able…read moreto setup an appointment quickly. We were able to take care of the issue but Scott's Key and Lock Solutions was very understanding of our last minute cancelation. We are super grateful of the courteous service we received and we will definitely use them again in the future.

Super customer service: timely response, timely appointment, quick service, fair pricing AND…read moreespecially nice people! Thank you, A&A!

The gentlemen I spoke with was super friendly and attentive. He got to my residence quickly and…read moreopened my door within a few minutes arrival. He even helped jump start my car! I would absolutely recommend this service to anyone :)

Responded right away, super friendly, best price I could find and were done super quick! Definitely…read morerecommend!! ​

Horrible service. Be prepared to stay stranded. I asked for help when my car wouldn't start. I sent…read moremy location. The reply was OK. I waited for over 30 minutes. I called for an update. I was told, "it takes time." I replied, "I just wanted an update." I was rudely told, "you are a bad customer. I am canceling your service." Very awful attitude for a company that is supposed to help people who are stranded! I give zero stars.