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    LTs Reflective Technology

    3.0 (2 reviews)
    Closed 9:00 am - 4:00 pm

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    Photo of Jose R.
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    3 years ago

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    Lucian T.

    Thank you Jose, it's always a pleasure working with you!

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    19 days ago

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    Lucian T.

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    Olathe Glass

    Olathe Glass

    3.9
    (27 reviews)
    $$

    I use them for random glass pieces, and they always produce a quality product. Everything comes…read morebeveled, which makes for easy handling. All of my orders have been ready before the date they quoted.

    I spoke with Olathe Glass in late March to get a quote for custom shower glass. When the…read morecontractor completing the bath remodel had the tile installed, I contacted Olathe Glass to schedule an appointment for measuring. I was told someone would call me to schedule and was asked for and made a payment for 50% down on 9/8/22. No one called to schedule the measure appointment. I called back. On this call, I was told that the person I was speaking to had been out of the office the previous day (presumably to explain a lack of communication for the prior week?) and after that bit of derision directed at me for having the gall to call about this, we were able to schedule the measure appointment. The measure was completed - the person was in a HUGE hurry..... so questions were discouraged... I then did not hear back to schedule the actual installation (I know, surprising right?), so.... I called Olathe Glass. I was told the installation would be 10/11/22 between 8:30-10:00. At 8:15 the morning of 10/11 - yes 8:15 AM - I received a call telling me that the glass was not in and had been backordered. Apparently there was no way to know this prior to 15 minutes before the scheduled install. Weird. On this call, I was told that I would receive a call when more information was available to reschedule the installation. I received no additional information concerning estimated delay, etc.... until I received a call to reschedule the installation for 11/2/22. On this call, I was told that it would "probably" be in the afternoon. So, when I asked, to confirm, if it was possible that it would be morning because it didn't seem definitive, I was told, in a most derogatory tone "I apologize that I used the word 'probably'.... it will be in the afternoon." Wow. The installers showed up on 11/2 and did a really nice job. The installers themselves could not have been nicer. It is 11/3/22, the day after the installers were here. I see that Olathe Glass has charged the remaining 50% to my credit card without confirming with me that the job was done to my satisfaction etc... - so it appears that the thing that Olathe Glass does best is getting their money into their bank account FAST! So, long story short - if you can get through the administrative piece of this company, you will get a nice product, but prepare yourself for battle up front.

    LTs Reflective Technology - homedecor - Updated June 2026

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