I have had two procedures here. This is the third outpatient center I have used and this one is…read morehands down, the best. It's clean. Staff is very kind and my care was top notch. I had two identical procedures about 30 days apart. My nurses were amazing. My anesthesia was spot on during procedure 1. It was so spot on, I felt no pain AND I remembered the details of my post surgery conversation with my surgeon. (That's never happened.) I mentioned this to my anesthesiologist before procedure 2 and she pulled my chart to mimic my anesthesia from the first visit. The staff call you after your procedure to check on you too. Highly recommend!!

over the past four or five years, I have used High Plains Surgery Center three times for surgeries…read morewhen I was battling Melanoma Cancer, and once this past winter for colonoscopy. Each time I was met and treated with respect and professionalism. I have never had any doubts or worries with any thing the have done. Truly great and wonderful people.

STAY AWAY... STAY AWAY .... Had left hip replaced, 01/09/25,…read morehere... Big mistake. Almost a year later pain is an every day experience. Cannot stand up unassisted. Hip will not support my weight, and I have lost 30lbs since the surgery. If I roll over on my left side, while sleeping, I get excruciating bolts of pain from the joint. Constant pain from knee to joint. Can run or walk briskly ... It's miserable. I followed all the post op instructions and was diligent with physical therapy All the Dr. had to say was that the surgery went well. I had my right hip replaced a number of years ago at a different practice in CA. And apart from the scar, you'd never notice ... To Hell with this place Stay way.....

I pray the doctors and back are more friendly and organized than the front seems to be. I pray they…read moreare more gently and nice also. The way the front is id go elsewhere. My opinion is the way the front is or act is how the back is going to be. I want a dr office that's going to be respectful from start to finish. The back we was pleased with very much better and sweeter. I'd give them a chance we've used them for our kids etc but this go around it was horrible up front rude rude rude

He found something that I didn't know I had! It was fast & no waiting! The staff was friendly &…read moretreated me well!

I never go to the ER unless absolutely necessary. I chose Exceptional due to their ratings and…read morelocation and it did not disappoint! They ran multiple tests, beyond what I had figured they would, trying to find answers for me. They listened to my concerns and actually addressed them instead of dismissing like most Drs/nurses would. They went above and beyond to make me feel safe and heard. Would 10/10 recommend coming here for anything. I will let everyone I know this is the place to go in Lubbock. You get the small town, personal care, with big city medical knowledge.

This doctor almost killed me back in 2014. I was having classic signs of heart failure when I was…read morepregnant and kept dismissing me, telling me it was normal. I ended up delivering my baby 6 weeks premature. A week later after having my follow up at his clinic, my swelling and SOB got worse. His nurse, Sylvia, told me to take some lasix and eat some bananas and drink lots of water, and the swelling will go away. Mind you, if I would have done this, I would of died from fluid overload. I ended up going to the ER and they rushed me in. I needed a blood transfusion, IV lasix, and had an echocardiogram done. They found that my left ventricle of my heart was only working at 15%. I lost roughly 40lbs of fluid in the week they put me in the CICU. I missed the first two weeks of my babies life because of this asshole not listening to his patient, when I specifically stated "I can't breath" "I can barely walk without gasping for air" "my swelling is at 3+ pitting edema." Total disregard to my symptoms. Oh and he's had like 2-3 other patients in the past that had this. You'd think he'd know the signs of peripartum cardiomyopathy. I hope he loses his practice.

It just doesn't get any better than Dr. Lampkin and his staff. They are caring and professional. I…read moretrust them and know that they will take care of me. I moved away from Lubbock a few years ago, but I still go to Dr. Lampkin for my yearly checkups.

Just wanted to share a positive experience with Dr. Diego Cruz, Internal Medicine. I must share…read morethat during my interactions with him in person and with follow-ups, he has been nothing, but professional, patient, caring snd compassionate. What surprised me most about this doctor, was his follow-up yo ensure my every health issue was addressed and a resolution met. Thank you Dr. Cruz.

Dr. Marina Chavez. She used to work for the V.A. she was my doctor for several years, and I've…read morenever had a better one, anywhere! Can't say enough good things about Dr. Chavez!

I absolutely love Dr Hagstrom! As a pain management specialist he has taken the time throughout the…read moreyears he has been treating me to explain my diagnosis and disease which has helped me get a better grasp of controlling my symptoms and helping to improve my overall understanding of what is happening within my body. He takes time with his patients and genuinely cares. I was very sad when he decided to relocate away from Lubbock, we lost a fantastic physician. I have yet to find another pain specialist doctor as laid back and relaxed as Dr Hagstrom, he always made me feel comfortable and safe even on my most anxious of days, right before having a surgical intervention procedure. Dr David Hagstrom has decacades of experience and his knowledgable, approachable personality will definitely be missed in the Lubbock region, I do recommend him as a pain management specialist.

Would give him fewer stars if I could. He never remembers what he says he is going to do, and…read morenever does what he says. When you go in to try to correct it he will not see you a refuses to change it. He will write scripts that are no right and will not change when you come to try. He will look at it during your regular appointment and look dumbfounded when he sees that he made a mistake. You can never get the staff to answer the phone and I have complained bout it to the office in Amarillo the only thing they say is they are aware of the problem and working on it. As far as I am concerned Hagstrom and the entire staff are QUACKS and do not go see this guy or the people in Amarillo they are bad and will not listen to your concerns. They want you addicted so they can they keep you coming for the money. They do this and that to keep you coming in. They pray before each procedure but I am not sure who they are praying to. It's not Jesus it's some other name I have never heard of. I am a Christian and do not pray to anyone except Jesus and our God.

Called to make appointment. Called again the day before. Talked about insurance both times. Was…read moreeven given specifics about one visit is fully covered. Showed up at 8am and was turned away because they said they don't take my insurance. Very very crappy deal.

I was highly impressed with this clinic. I am starting care with a new primary care physician. My…read moreappointment was called on time and the nurse was friendly. I saw the PA, April and she is very impressive. She did a nice job listening to my concerns and needs as far as how I preferred to manage my health. She contacted me after I left the clinic with additional options for me and was very caring. I look forward to a continued relationship with this facility.