I found my shop! VIP…read moreAuto Repair has earned a lifelong customer in me. I've gotten multiple services from them, from oil changes to engine repairs. Each and every time time they have been throughout, friendly, and trustworthy. On my last oil change they ran a complementary overall vehicle check and ended up finding a problem, that if left unchecked, would have been very expensive down the road. And without me even having to ask, they brought me back and showed/explained the problem, along with answering all my questions. Communication during all services/repairs has always been easy and timely. VIP's customer service is top notch as well. When my car had to stay there for a few days, I was offered (at no cost) a ride from and back to the shop to pick up my car. (I lived very close at the time and realize that may be a factor going forward.) During the last repair, they were also able to give me a loaner car, which took away so much of the stress that comes along with having a car in the shop. Finally, if you're lucky, the owner's sweet pup will be there when you come in. :) I have recommend them to so many people in my day to day life, and I recommend them to anyone reading here as well! You won't be sorry.

These guys are my go to! They are honest and caring. Worked with me to make sure I was taken care…read moreof for transport and they have not let me down. Keep me posted on the repairs that were needed and sent me videos what needed to be fixed.

Great guy, prompt, trustworthy, knows what he's doing, and very supportive. Can't beat the price,…read morenor having the service at my place. Count yourself lucky if your car is broken and you're able to get Will to fix it.

If you value your car, your money, or your sanity, avoid this mechanic at all costs. I was quoted…read more$250 over the phone, but the moment he saw my car, the price magically doubled to $500. That should've been my warning sign, but what happened next was unbelievable. Apparently, I am not the only person he ghosted mid job. Every part of my vehicle he touched ended up damaged. Hose clamps? Left off completely. Interior trim? Broken. Hood latch? Destroyed. The "repair" he did created more problems than I walked in with, and I had to pay over $800 to a real mechanic just to undo the mess he made. That's not an accident -- that's incompetence on a level that shouldn't be anywhere near a toolbox. And once the damage was done, he vanished. No returned calls, no accountability, no attempt to fix what he broke. Just silence. Based on my experience, this person has no business working on cars. The lack of skill, honesty, and professionalism is staggering. Do yourself a favor and stay far away -- your wallet and your vehicle will thank you.

I started going to this shop after a friend referred me to them and the factory warranty expired…read more I am very pleased with the service I received. It's much cheaper than the dealership and my car stays in tip top shape.

These guys are great. They always come through for me. The work is always done is a timely…read moremanner. They even answer my annoying questions. Am happy with the prices on the jobs they have done for me. If you need work done at a reasonable price, these guys will get it done for you!

they fixed my 2016 dodge ram 1500 brakes on the rear and found problems i was unaware of. they…read morerepair the problem at a reasonable price, and i was back on the road in little time. also they gave me a veteran discount.

They took my money $4,083 to be exact for a transmission they never fixed don't go to then they are…read morescammers as the lie add give you the run around I'm a Breast Cancer Survivor and I'm diasabled they should be ashamed of themselves

The most sincere and the most honest person is probably the most cheapest with the highest quality…read moreof work I guess I said Cheapest I don't want to stay affordable because it's cheaper than affordable. He pleasant to deal with he will not take advantage of your ill literacy in cars. And therefore that's why he is always busy because people keep coming to him even though they have to wait I've been going to him since 2006 when he used to work for Adam who was a scam artist and he left he opened up this one Baba Auto is the best I think I referred 25 people to him. He's like my father and he will not steer you wrong. he knows A-Z, he'd probably even fix a goddamn Tesla. he takes pride in his work and he says thank you after he is finished with the transaction with the most humble tone which is very visible and he's just a godsend mechanic for us here if you don't use Baba after reading my review...idk go get ripped off. --Andy Patel. I myself am in sales and a mortgage broker trust and blindly. Put up with his turnaround time. Because the other ones lied to you anyways and give you the car back at the same time he's honest about when he can get the car back to you. he will not make you fix unnecessary stuff he will not make you pay for "INSPECTING" .. there's so many times where he told me to get out of there because I didn't need to do anything with my car he'll even fix the goddamn tire and I can go on and on I hope you read this review and get the savings and then not ripping off that you deserve.

Baba will advice you the minimum for car to be safe. You can always ask for best and you can bring…read moreyour own part and just pay for labor. Amazing place. Humble person.

If I could give 0 stars I would. I took my car in because the air conditioning wasn't working. They…read moreput free-on in it and told me it was good to go. The next couple of days it went out and they told me I had a leak and needed a new compressor I paid $495 plus $180 for the free-on. A few days later my car is driving weird I took it into a different shop and they showed me that instead of a new compressor I had a new condenser and it was the wrong size which ruined my transmission lining causing my transmission fluid to leak.

Don't use them that tried to say that they replaced a wire harness on my truck they didn't, spark…read moreplugs didn't, Brock the locks on the injectors so thay would not stay on come loose would not recommend this shop poor poor service

Stopped in today for an oil change for my Scion xB. Great first visit, got snacks and water and a…read morebone for our pup. Super friendly staff that was very knowledgeable.

From the owner: Hess Express Lube Center stands out in the Westland community for one simple reason: we genuinely…read morecare. Unlike typical oil change shops, we don’t cut corners or upsell unnecessary services. We pride ourselves on using only 100% original, brand-name oils—never recycled or off-brand alternatives—so you can trust what goes into your engine. Our team is built on honesty, professionalism, and a commitment to quality. Whether you're here for a quick oil change or full-service maintenance, we treat every customer like family, offering complimentary snacks, drinks, air fresheners, and fluid top-offs with every visit. Our location is more than a shop—it’s a clean, welcoming space designed to make car care feel comfortable and transparent. We also offer special deals for local fleets and businesses, helping keep community vehicles running smoothly and affordably. From fast service without compromise to the warmth of our staff and the cleanliness of our facility, Hess Express Lube Center is setting a new standard for what a local auto shop should be. Experience the difference today—where real care meets real quality, and you’ll never leave second-guessing your service.