I was very pleased that they did a great job fixing my muffler. The owner had dropped me off at home and pick me back up at home when my car was finished. He was very professional. read more

Some people on the phone are very rude. if we ask the status of our car, he will say you take it to some where else. we are very busy.

I brought in both of my vehicles, and I couldn't be happier with the experience. The pricing was very fair, and the turnaround time to get the work completed was excellent. The staff was extremely helpful, considerate, and made the entire process easy. As a first-time customer, I was very impressed with the level of service, and I will definitely be returning in the future. read more

The flex pipe on my car was broken. Flex pipe is part of the exhaust manifold and catalytic convert system, all one part. Went to several repair shops for an estimate and they ranged from $1,500 to $3,000. I did a little research and found that some shops can cut the flex tube out and replace it without replacing the entire pipe. I found Mr Muffler and went there. Ali heard my car and knew exactly what was needed. He said he could fix for $165 in about an hour. He said they do about 20-30 of these a week. Great service and saved me a lot of money. read more

I came in stressed, just moved to the area and my car decided it wanted to sound like a nascar rather than the quiet Jetta she is and it had me panicking because I just got my catalytic converter fixed so I was definitely not ready to have to spend hundreds of dollars to fix something that went wrong. Well, I walk in and am greeted with some light humor comments on my lovely race car and was told they could fix it right there and not break the bank. The staff was nice, quick, funny, and helpful in my obvious time of panic. They helped me take pictures and walked me through what happened and made sure I knew exactly what they were doing the whole time I was there. It has been rough adjusting to a new state without my friends or family around, but these wonderful mechanics made my entire week and I am forever grateful! If you are looking for great customer service, low prices, and the best fix possible, please don't bother looking anywhere else but right here! I never got the name of the lovely gentleman who helped me but they were all amazing ! read more

The quality of work from this place is garbage. Do not go to these guys. After getting an oil change, I started leaking oil from the oil filter housing because of them tightening the filter and breaking the seal. When I went to get it checked out by them and asked them to replace the seal, the guy became very angry, and obviously so when we called them out on their terrible work they had done. They did not want to take accountability and said they wouldn't do nothing. They scam their customers and if they were to ruin someone's car they wouldn't do nothing for you in return to fix it. read more

I came there a couple of months ago, new to the area, when a hole opened up at my catalytic converter. I found them on google and called around 3pm, explained the relatively simple issue, and stated it was my only car and I would be happy to make an appointment because I would need to stay until it was done. He said bring it first thing in the morning. I get there at 7:45 and around 8:05 a guy let me and the other two people waiting in and said the owner should be there soon. About 8:15 he shows, takes the other two who were before me, they drop their cars and go, and then he tells me that as soon as the other guy gets there they'd get it fixed right up. At 8:30, he calls and yells at the person for not being there on time.. Ok, understandable. They he got angry over a phone order or something. Then he got angry at some guy who had apparently not brought his car back when he was supposed to to get a part put on. He blamed the confusion on everything from guys being on vacation to not being able to get good help, and I dont even remember what else. But, all in all, he got my car fixed up and out with no issues and charged what I felt was a decent price (anything under $100 is fine by me. I had mixed feelings about returning with new issues, but my car was vandalized a few days ago, and I needed a window and an ignition lock cylinder (which had been acting up since before the vandalism anyway). Again, he was in a bad mood because he was late for an appointment and waiting on the guy to come in. By now, the other guys should have been back from vacation, yes? I didn't see anyone else in the shop, save for three young men who worked on the far left side doing oil changes. He wanted me to just leave the car, with literally not one spot to park safely, and he'd get to it. I said I need to know what's wrong and how much it will be. He became visibly annoyed and I reminded him it was my only car and I need to be able to drive it while I can, not potentially sit on a dangerous corner 10 miles from my home for several days. He basically said "That's not how it works" and gets all irate. So I calmly asked him if he could tell me how much, knowing full well I was going to leave. He quoted me $420 for the ignition lock cylinder, and he wasn't able to get his "glass guy" on the phone so he left it in the hands of the other employee when he arrived, and left for his appointment. I told the other guy that it's no big deal and asked him just to call me when he got that quote. He left a message but I haven't listened to it yet. The owner said he expected it would be about $200-$250. So now we're at $620-$670. I went home, got the part for $28 and glass for $50, and put both in my damn self. Thank you for reminding me how wonderful it is when a man tried to take advantage of a couple of women (one being my 77 year old mother, whose car it is), and is generally a dick. It's very empowering. I cannot believe that this person thinks someone will just drop their car off and what, f#cking walk home? And leave it til he feels like getting around to it? There were vehicles still parked on that lot that were there when I was there the first time. It's a front and nothing more. Main giveaway is that I never saw the dude actually work. Just get angry and complain. Maybe you can't keep help because of your attitude. read more

shout out to this company, friendly staff, I was very impressed with them, they took care of my issue quickly and professionally. 10 out of 10 and I would recommend them to everyone! thank you! read more

This place and the people are wonderful! They are busy, yet hustle to do the work correctly! They care about the work they perform.

Mr. Muffler is a Great service, at this Locatio. Abe and his Son did amazing work on my daughter's jeep. I highly recommend this Location. Thank you read more

I started bringing my Jeep here a while back. They are very reasonably priced and very reputable. I have not had a bad experience at this business and will continue to use them as my go to mechanic shop. Give them a try and you will agree. read more

Had our car there, after job done car was dirty - oil spots all over the board and the car sits.

Great people and great service! Had my Exhaust fixed the same week within a couple hours and gave me a great price to do it. Would definitely recommend anyone to go here!! read more

Mr. Muffler - Westland - Exhaust cutout that was also installed for a good price, installation and Wiring - Auto Repair Near Me - Westland, Michigan

If i could only give this shop a score of 10 out of 5, i would. But the rating maxes out at 5. So i will give it a perfect score of 5. Why? Because this shop is trustworthy, professional, accommodating, respectful and honest. I brought my Ford Focus there about three weeks ago because of a problem with my left rear tire rubbing against the fender and bumper whenever i go over a hump or hit a pothole. It turned out i had a broken trailing arm and a slew of other broken parts connected to it. So Mr. Abe the manager had his mechanics fix all things that were wrong with my car-- all for a fair price!!! Now my car is driving very smoothly again! Thank you very much, Mr. Muffler! You can count me now as one of your truly satisfied customers!!! read more

Mr. Muffler - Westland was recommended to me by a friend and I have been extremely impressed with the service I've received on both of my visits here. My first visit was for brakes and my car was taken care of very promptly at a cost far less than what I was quoted at the shop I've always used. When I thought I might need new shocks because of the mileage, Abe took me with him on a test drive and then thoroughly inspected the car on a lift and assured me that I didn't need to spend money on shocks. When I offered to pay for his time, he refused to take anything. I plan to come back here for all of my auto needs and to recommend Mr. Muffler to my friends. read more

Abe and Mr.Muffler is the only place I will take my vehicle to for service. I trust that my vehicle will be repaired correctly and that the price will be reasonable. He doesn't try and sell the extras. Highly recommended. read more

This place damaged both the front bumper of my car and an interior trim panel of my car. One of the things I had them fix stopped working after 2 weeks. This place is a sham. read more

I always have great, "honest", service from this Mr. Muffler!! I recently suggested to my mother that she take her car there for a third opinion on her alternator, both of the other two places recommended her getting a new alternator. Mr. Muffler did a meter reading and after talking and listening to my mother, they recommended she did not need to replace her alternator at all! Saved her hundreds of dollars!! I will continue to take all my vehicles and will recommend my family and friends take their's to Mr. Muffler in Westland! read more

Best place in town to get your oil changed. The staff is fantastic and very informative and helpful

Finally a car repair place that doesn't try to cheat you! Even if you are a woman! Abe was very fast, efficient and the price he charged was actually slightly less than what was quoted, which NEVER happens. I would definitely recommend this place. read more

I had a strange noise and rattle underneath my car. I told a few mechanics about it but they couldn't find it. I was referred to Abe at Mr. Muffler by a friend and he figured out what the issue was in no time. He could have told me it was something serious and charged me a ton. He is honest, professional and my hero! I wish I had found him years ago. The car actually had a little more pep than when I brought it in. Thank you Abe!!!! read more

Abe is very honest and professional. I was told by another repair shop that my daughters car needed a catalytic converter. I took it to Mr Muffler, dropped it off Monday night. Got a call early Tuesday morning telling me it was not the catalytic converter(over $600 to repair) it was the flap, an $80 repair! Abe could have taken me for over $ 600, but was honest and treated me right!!! Especially since I am a female who knows nothing about cars!!! Thank you!!!! read more

My transmission had ice build up around transfer case and I thought it was muffler damage. They double checked my exhaust system and made sure then let my truck warm up inside and clear some ice and snow away. The vibration and noise went away and he didn't charge me at all. Will recommend Abe and that shop again. read more

Repaired my exhaust on my 1999 Isuzu Trooper. Added flex pipe to prevent cracking like exhaust company's manual showed. Welded it all together. Didn't try to sell whole new one when he could repair What was there. Thanks read more

Excellent service, from the quick oil change to the mechanics in the bays. The owner is a well trained mechanic that ensures top notch quality repairs at reasonable prices. read more

This is the only place that I will ever take my car to. I've know the owner for about 20 years and he is an extremely honest person. He will never overcharge you. He is also very knowledgeable about his job. He has some pretty great employees there too. This is a very useful business. read more

I have been using Mr. Muffler for over 1 year for all of my vehicle repairs. The owner is called "Honest Abe" for a reason. He will do whatever it takes to do the right thing! read more

Great oil change shop! Sam is super friendly and helpful. I come in regularly with multiple vehicles and so does my family. The tram there will let you know any minor problems with the vehicles so that if you're a DIYer, you can fix the issues with the vehicle. Best oil change team in the city of Westland! read more

Just want to say this place and these people are GREAT! They've taken care of our cars for 20yrs. Abe is THE BEST! Can't tell you how many times he's been AWESOME! Not only to us, but now to our adult children. Our entire family takes their cars here. Thanks Abe, and the rest of the guys, for soooo many jobs well done!!! If you want the best, this is the place to go! read more

When I bought my car, I took it to three separate places. Midas told me that the noise wasn't anything to be worried about. Mechanic One told me that I needed to replace my tie rods, control arms, and sway bar, and that it would cost me $1200. I also had an oil leak. Mechanic One said that they would charge me $1300 to fix everything. I just bought the car so I didn't want to spend that kind of money if I could have avoided it. The owner at Mr. Muffler was extremely friendly and knowledgeable about everything regarding my car. He took my car for about an hour and found the source of the noise: my struts. He quoted me significantly less and even fixed my oil leak for free. The service provided at this place blew me away. I will never take my car anywhere else. If you are looking for a great mechanic to fix your car at a great price and a guy who won't try to rip you off, then Mr. Muffler is the mechanic for you. read more

Rude, workers. Yelled at my wife for asking a question. Will oil change places on every block. You would think they would be helpful and nice.. Oh well I'll be taking all our cars elsewhere read more

The owner was very friendly and helpful. I have an older car and he only fixed what was needed on my exhaust rather than trying to sell me the complete system. The price was good and the service was quick. I would return here in the future. read more

I don't think you could find a more honest and knowledgeable Mechanic Shop. I have never received anything but good customer service there; especially from the owner. read more