Have been bringing my car here for sometime and AJ,Scott and the guys have always been very nice to…read moreme!! Check them out and tell them Tina sent you!!

Lady who answered the phone was rude. She told me that they would have to do a "diagnostics" to…read moredetermine the problem, & that was fine with me. However, she couldn't give me any kind of estimate for the price of a "diagnostics" (nor did she even try) & when I explained that I couldn't just bring my car in without having any idea of what the initial diagnosis may cost she simply hung up the phone on me. I was stunned by her rude attitude & callous way of doing business. I'm a senior citizen on a budget & I prefer to have at least a ball park figure in mind before I make a large purchase of any kind. Very rude first contact with this business that did not promote any kind of trust in this business.

Fast service, friendly workers. Great location and hours of operation. Have been a customer over 5…read moreyears

Fast friendly service. Guys are very knowledgeable and prices can't be beat! Can't go wrong…read morechoosing this establishment.

I've always had a great service experience but Thur I had my oil change, then Friday I heard a…read moreflopping noise coming from underneath my vehicle. I got home from work Friday and looked underneath the vehicle and am not sure if the broke a clip on the cover but it was not put back correctly! Now am not even sure if they put the correct amount on oil on the vehicle because it's flunctionating a bit.

EXCELLENT SERVICE! I usually take my car to the dealership to get an oil change and a tire…read morerotation, but went to Valvoline this time and their customer service and friendly attitude really made me feel taken care of. They are experienced, very knowledgeable, & thorough! They also have coupons online(:

Long wait of nearly 2 hours. Extra fees added at the end. Better options. Would avoidread more

They lie and take people in front of u especially if u r a woman. Didn't reset the sensor for car…read more Wasted 2 and a half hours of my time!! When they did finally start on my car they stood around like they were on a break! Worst ever!!!!

They have moved, Now only taking appointments showed up old location went to new location hours now…read morestart at 8. old customer never were told they had moved no mailing nothing, They had a 1st appt. waited for help to come in 8 o clock took over 1/2 hour after waiting . Price from old location 6 months ago up over 30%. cashier rude should be replaced. When you want to sell new cars this part of the business is the most important to keep customers with you. Will not go back even for a new car or truck there are more places to buy from.

I recently brought in my 2024 Ram (with less than 10,000 miles) due to an issue with the windshield…read morewasher fluid not spraying properly. the issue was a crimped hose. Later, I received a call stating that my vehicle was ready and was surprised to be given a bill for the repair. When I inquired about warranty coverage, I was told the issue was caused by a rodent chewing through the hose. However, no leaks were present before the service--only a visible crimp. At pickup, I was shown a small piece of hose with a hole, allegedly from a different area of the vehicle. I was also told the original crimped section had been straightened out, then cut and spliced with a larger hose. What concerns me most is that all repairs were completed before I was contacted or given the opportunity to approve or decline the service. I was then offered a "discounted rate" as a resolution, but my concerns were largely dismissed by Michael, the manager. I'm sharing this experience to express my disappointment with how the situation was handled and to caution others to ask detailed questions before authorizing service here.

I scheduled an appointment and after waiting for quite some time past the expected complete time I…read morelearned that somehow they broke a piece which they suggested someone else did but they paid for that piece. And now I find out after having it serviced at a different place, they lost a spring on my oil filter housing. This has to be replaced for almost $100 out of my pocket, not to mention the fact that my oil has leaked since they did my service. GO SOMEWHERE ELSE!!!!

Staff is always very friendly and helpful always appreciate their service space is clean even the…read morebathroom is clean would most definitely recommend peeps to come here and get your vehicle looked at they will figure it out.

Went in with a request to change tires which they said they can install. Once they noted that they…read morecan not make a sale. They said tires were damaged and would not install them. Did not show the tire damage they "saw" just dismissed as " we will not do this for you "

Great service today at Best One. Called in the morning to make an appointment to get the tires…read morechanged. Got an appointment for this afternoon! We showed up and were in and out within twenty minutes. Because the tires for the vehicle were purchased at Best One the tire rotation was free! Will definitely be back and purchase future tires here.

Beware, I was supposed to receive a $100 gift card for opening up a credit card account when I…read morebought new tires and never received it. I will be cancelling the credit card. Service was fine. The $100 credit to apply for a credit card is a scam. I won't be back.

Customer service was not great. I went in for a (not free) quote on my car and when I got it back…read morethe mechanic never explained what was wrong with my car. Instead handed me a paper and charged me. No small talk was even given. Absolutely awful customer service will not be going back.

Absolutely terrible service and the staff were completely unhelpful. Don't bother putting your…read moremoney in the machines, you wont get anything in return. Not even your money!!

Daniel, the manager, was great! Kept me informed of the progress of my 5 tire installation. As I…read moreobserved the installation I noticed the mechanic actually torqued my lugs with a wrench as opposed to just zipping them on with an impact. I arrived there prior to the door being unlocked, 7 am, and left before ten. I was a 'work in' so I'm not upset in the least. I'll stick a bit longer for attention to detail, e.g. the torquing of the lugs. 4.5 stars. The showroom floor needed some attention housekeeping wise however, Daniel explained, without me complaining about it, that Firestone had recently ran a nationwide sales event so there were plenty of people who took advantage of it resulting in very little downtime. Definitely a pleasant experience. Recommended.