We needed to replace the ABS module in our 2011 Ford Edge but couldn't find one as FORD had made…read morethe part obsolete. After 2 failed attempts to purchase one through eBay we were at our wits end. We called every auto parts/wrecker in Canada we could find and eventually came upon J&B Auto Wrecking. Not only did Max source a module for us, he went over and above to get the part to us. We can't thank Max enough and highly recommend J&B Auto Wrecking!

Great place, good parts. Helpful staff. Needed an A/C line…read morecap and saved me having to wait for the dealership to order it.

Almost Partly Correct If you like to visit a parts place…read moreover and over because they have given you the WRONG parts this is it. Find somewhere else.

Ordered part from them and tried to ensure if it would arrive on that date. I was reassured over…read moreand over again by rep that no worries it'll be here by a time. Asked if I should call even. No no need to call it'll be here. So ok. Day comes I travel half hour get there. Nope part didn't get there. Nice now have to wait three more days. Thing is I could have went to local dealership paid less and had the part in a 3 day timeline. But went with these ding dongs for more money but one day delivery. Guy behind desk looked like lost puppy. Blaming the other guy shipping. Your business. Not even some kind of discount for my inconvenience. I guess this is how businesses run now a days. I went to dealer like I should have. Learn a lesson here I guess.

The vehicle involved was a 2009 Ford Escape. My son, a new and inexperienced vehicle owner,…read moreattended this location for a routine oil change and relied entirely on the guidance of the service staff. Despite this being an older vehicle with no manufacturer requirement for premium oil, he was sold an "Ultra Premium Oil Package" at a cost of $179.99, resulting in a total invoice of $216.93. Ford does not recommend or require premium oil for this vehicle; a standard conventional or synthetic-blend 5W-20 oil change would have been fully appropriate. At no point was my son clearly informed that this premium oil was optional or unnecessary. He was led to believe it was recommended or required. Given his inexperience, this represents improper upselling and a lack of informed consent. I am not disputing that an oil change was performed. I am disputing the appropriateness of the oil package sold, the manner in which it was presented, and the excessive cost charged. As well, My son texted me while he was there and said the tech told him the Transmission was leaking very bad and needed to be repaired. I texted my son back and told him to have the tech show him the dipstick level. The tech did not show the level but had a picture on his phone that showed a dark, rusty colour liquid and was told there were metal fragments in the liquid. I advised my son to decline and we could look into this when he got home. When he got home I made sure the engine was warm and checked the level. It was still at full and clear. A bad leak would have shown a low level (we also do not have fluid marks on the driveway). When I called to enquire, the tech remembered and said he only presents options and my son chose the more expensive option on his own (my son disputes this and said they really pushed the more expensive due to the age of the vehicle and was told it was needed). He clearly did not tell the truth. I asked him what exactly he would do to fix the Transmission Leak. He told me he would do a Transmission Flush and add an additive which would stop the presumed leak. I then told him I checked the transmission fluid level and it was clear and full -he hung up on me. I called back and asked why he would hang up on me- I was not raising my voice but stated valid concerns. He said he got another call and was cut off. When I asked for the owners name he said he couldnt give it to me for confidential reasons but directed me to the bill with a phone number and email where I could state my concerns. I emailed and not suprisingly have not heard back.

My daughter requested a standard oil change and was told she needed a premium oil change which cost…read more$180. This is more than I've ever paid for any oil change in my life. He also made it seem like it wasn't an option for her to not have additional work done saying the car wouldn't run. She went in for an oil change and came out with a bill of over $300. When I called to question him he offered to give $20 off next time we returned. Very pushy and definitely took advantage of my daughters lack of experience and kindness.