This shop pasted a safety of a vehicle I bought. When I called they said they'd call back once they…read moretalked to all parties. They never did. I called back few days later. Apparently management changed, the tech who signed off on the safety was no longer there. They denied everything they had told me the first day. They told me this guy that sold me the vehicle brings in at least two vehicles a month for safety. When I called the second time they mistakened me for different vehicle for the same issue, a supposed passed safety. Clearly something is going on in this shop. I wouldn't trust buying another vehicle that was safetied by this shop.

This shop is a scam. Do not take your car here. I took my car in for a safety and was advised my…read morecar failed due to needing brakes and rotors all the way around. I let them know the fronts had already been done, they told me they still fail. Yes the backs needed it. My car has expensive front rotors and pads....as it has 6 piston brembo brakes. after having the reception talk to the mechanic multiple times during our talk they insisted it failed. Went in for an in person inspection and then the Owner/mechanic said the receptionist was wrong...poor girl it was clearly not her doing this. Took my car out of there and went to another shop for the safety....and surprise it passed no problem. Saved myself more than $5000.00. My rating is obviously zero. Sincerely dodge charger scat pack.

An honest car dealer is worth twice as much as they charge you, and Mack's has been excellent and…read morehonest for the three years I've been using them. They are competent and knowledgeable and always teach me something new every time I take my car in. They never ask me to fix things that are not needed and always give me a fair quote. I would recommend them to anyone without hesitation and I never take my car to anyone else. The team on site is always friendly. A+ on every level.

They replaced my radiator, but didn't touch the spot where I said the coolant was originally…read moreleaking. Just fixed it myself. They didn't bother to reattach the plastic grill cover and under portion. Under part came off on the highway and I had to pull over. Took less than a minute to attach the grill cover.

The service,cost, professionalism, and friendliness were all 5 star. I have been looking for a new…read moremechanic, one I could trust, and have now found one. Thanks to Justin and his team!

Fixed the smoking issue with my BMW X5 50i. Very reasonable price. 2 other garages misdiagnosed…read morethe problem. Would have cost a lot more and still not fixed the problem.

Redford Auto Repair was a great place to get my car repaired. Needed a new exhaust system and the…read morehad the best price and the best service. They offered free towing which was wonderful. The time from start to repaired and on the road was impressive. They communicated the details thoroughly through the repair process as well. The have 5 bays and a collision shop in the back lot of the building. They have a comfy waiting area as well. I'll be coming back here from now on for all my auto and truck repairs.

I had a very frustrating experience with Rashid and this shop. Before bringing my vehicle down, I…read morespoke with Rashid on the phone and explained exactly what I needed done. I was already working with Scott at Michigan Sandblasting and planned to have my Jeep's underbody sandblasted there. Rashid told me they could apply POR-15 afterward, so based on that I paid to have the Jeep towed down there. After it arrived, everything changed. Rashid started questioning the project and for over a week I was given the runaround. Multiple times Rashid told me he would "talk to Scott figure out a solution and call me back," but the call back never happened. Every time I followed up I got the same vague response and nothing actually moved forward. Rashid knew all of the details prior to me towing it down there. If this wasn't a job they wanted to take on, that should have been communicated from the beginning instead of telling me to bring the vehicle down and spend money towing it there. It's extremely frustrating to be told something can be done, only to have the shop avoid giving a straight answer after the vehicle is already there. Very disappointing and unprofessional way to handle a customer. I wasted time and money because they couldn't simply be upfront about whether they were willing to do the work.

2013 Prius is driving like brand new!! It started with a knock in the engine. . . . Well, Maurice…read moreand his team know their stuff. I spoke with them over the phone, they were very helpful and didn't make any presumptions, and that I should take it in for a diagnostic.. I think it was a couple of hours later and they had isolated the issue to include other symptoms that I had heard. It was a complicated issue to do with the linear transmission as I learned and they kept me in the loop the whole time, I knew my car was in the hands of experts. I've driven this car for over ten years and the function of the linear transfer of power from the electric to the gasoline motor is precisely what the issue was as it is driving with the same feel as when it was brand new! Their pricing is fair, honest and competitive and by far I will be referring them to anyone I know that has car issues.

I had Multiple vehicles fixed by this garage. A friend referred me and I had good service each…read moretime!!! They told me the real did their best and what they said gave a warranty. Kept it real can't get better than that . I got what I paid for car running still after two years ago repair.

I initially left a great review for this shop. However, after driving my car a couple of days the…read moreair conditioner is now out again and blowing hot air. So I don't know. It's an old car! I'm not disappointed in any way with the work. I would still take my car here for any repairs!!

I dropped off my Chevy equinox the last week of December 2024 to be repaired for collision and…read morepaint. The owner Kouder Abbass charged me a total of $3800. He stated that he would fix the car and have it painted. After calling him at least 12 times the car was returned to me in the beginning of June covered in bird poop and filthy inside with a spray paint job from a can. After the equinox was examined by the Genesis Chevy dealership, they gave me a diagnostic with all of the issues wrong which is posted in review . At this point, my posts about the terrible service are affecting Kouder's business ,so he called me today and threatened to come by my house and hurt me if I don't stop. Please don't deal with this dishonest man, as now I have to file a police report and sue him.