We used Cari for a 2-week board and train for our dog, Chorizo. During the training period,…read morecommunication was limited and we often had to follow up ourselves to get updates. At the same time, we were seeing our dog being posted on Instagram more than we were getting direct updates, even after we asked for them. She pinned Chorizo on her Instagram, in the number one post slot, while we hadn't heard from her in three days and didn't even know he was going on a field trip. This was especially difficult for my wife, who had recently lost her father and was already going through a lot. Being separated from our dog was hard on her. We asked multiple times for updates so we could reassure her, but it never felt like we were getting the same level of feedback other reviewers experienced. The training experience didn't match what we expected. Recall still needs work, and "place" became more confusing. Before, he would go where I pointed. Now he tries multiple spots and flinches (expecting a stim), even after we bought him a cot. We asked Cari to introduce Chorizo to our e-collar (EZ Educator). During the consultation, she mentioned that he would learn recall and other commands to near perfection before the e-collar was introduced, and that vibration would be used before stim. The handoff only showed e-collar stim commands, and vibration was not introduced. His recall without the e-collar still needs work. We never received a clear breakdown of what he was working on during the program and mostly followed his progress through Instagram. After pickup, I had to follow up just to get a list of commands. The handoff felt rushed. He was exhausted, it was a hot day, and she had forgotten a water bowl, so a lot of the time was spent just letting him drink water. There was no follow-up afterward to see how he was doing. A few hours after getting him back that Friday, we took him to a groomer who pointed out a cracked toenail down to the quick and irritation on his neck from his e-collar. The groomer said the irritation looked like burns from an e-collar that hadn't been rotated and advised us to monitor his paw to make sure it didn't get worse. We took it easy and avoided taking him out while he healed, but by Tuesday his paw started bleeding. We notified Cari and let her know we would be taking him to the vet after my scheduled surgery. I had carpal tunnel release surgery on both hands that Wednesday, and I took him to the vet while recovering on Thursday. He developed an infection and a fever that required sedation, nail removal, and stitches. This whole experience is not what we expected after reading her Yelp reviews. Even trying to work things out with Cari regarding the vet bills, after we negotiated the cost down with the vet and insurance covered a significant portion, was disappointing. We weren't asking for everything, just something fair. The procedure cost about $900 if the dog is sedated. We asked her to participate $350-$380. She offered $100. When I told her that Chorizo was at the vet because his paw was bleeding, her response was, "Ok thank you for the update." We weren't able to reach an agreement and were told, by Cari, that small claims court would be the best way to resolve it, which is what we are now pursuing. Regarding our training equipment, we also had to follow up on two leashes and e-collar prongs that weren't returned after the program. She told my wife she broke the retractable leash and would send a replacement right away, but a week and a half later we still haven't received confirmation that it's been sent. (Edit: retractable leash and prongs received 3/31 via Amazon Prime.)

I have a puppy pitbull that I sent to Carissa for training and I'm amazed. My puppy, Sunny, is a…read morewiggle butt and loves to jump all over. So when she returned to me she was calm, reserved, and still very much herself but tamed. Carissa took her time explaining everything Sunny had learned with her and she even showed me and my mom how to continue Sunny's training. I am so pleased with Sunny's results. I couldn't be happier. Thank you, Carissa.

I love the way she cares for our pets as if they are hers. Have used them a bunch and no…read moreproblems. They send us videos so we can see our babies

Rachelle and Kevin Both Take care of My Samuels Piggie When we have to leave Town for a Bit…read more. Samuel Is my Pot belly pig that's very spoiled, They check on him 2x a day and feed him for me his fruits and veggies I cut up for him ( an leave in the frig out back along with his regular grain food , They stay and visit with for a little while as well and send me videos of how he is doing both visits, And any Questions or concerns they text or call immediately. We have used Cocos pampered pets a few time now an always have a happy piggie to come home too. I definitely recommend them for pet sitting your critters!!

Absolutely love & Recommend Dogs Day Inn! I have been taking…read moremy Rottweiler Daisy here for almost 2 years now, & I would like to let others know why I feel this strongly this is my go to when I have to board her for a weekand. First thing I love is the place is clean & organized with friendly staff & they know my girl the second she walks threw the door!. They take amazing care of her in climate controlled kennels. They are very detailed on her food & play time ( a little extra but worth it) I can leave her knowing she is in great hands & thats big for me because my Daisy is my life. Thank you Dogs Day Inn for being there when I need to board her! She is always happy to arrive and leaving when I pick her up she is clean no problems at all with her fur. I will only take my Daisy there they are in my opinion the best in high desert.

Love Dogs Day Inn we've been going there for years. They wash our Dog, and we use them for our…read morevacations every time is wonderful.

We loved our experience with Felines and Fidos. Deanna and her husband are wonderful and genuinely…read morecare about the well being of the animals they look after. Their passion for what they do exceeds every boarding facility we looked at before choosing to leave our dogs here. Our three dogs spent two weeks in one suite and the price was awesome. We will be using Felines and Fidos for any upcoming vacations that require boarding.

Great communication, I was very impressed how Deanna would send me updates on my cat. He was a…read morerescue who I had just taken in and we had to go out of town all of a sudden, and we found out he was afraid of the dark so Deanna made sure he was ok at night. She would also send me photos just so I knew he was ok... 100% recommend!

The only place we will leave our fur babies!!! Tira takes such wonderful care of our lil ones. She…read moresends us messages/ pictures to let us know how they are doing. She plays with them, bathes them. Goes out of her way to make sure they are comfortable and happy with her...and they definitely are. They always have the best time with Tira when we go out of town and leave them in her care. I HIGHLY recommend Desert Dogs Boarding...your fury loved ones will be in GREAT hands!!!

This place is hands down the best. You can feel and see the evidence of their love for animals…read more Your dog isn't just a number. They treat these doggies like one of their own. I was so impressed! I've taken my older dog to many boarding places through out her years. None compare to this. I have a puppy I needed boarded and this was his first time away from us. I was very worried how he would do. I chose this place based off of the warm and friendly communication initially, as well as the group atmosphere versus kennel boarding. When I arrived, my dog immediately took to playing with the other dogs and running around their large backyard facility! What made this place even better- they sent me text updates with photos and videos of my pup having a grand ole time! He even got a little training on the fly! I thought that was so awesome. I'll never take my pup anywhere else! And I'm sure he can't wait to go back!

My baby stayed here twice headed to Vegas!! I was skeptical at first because I never knew this was…read morea thing but everything went smooth and the second time he ran straight for Ryan so I know he was treated well!! Thanks Again I'll definitely be back!!

I read online that the owner passed away. Every time we had our dog there she was well taken care…read moreof and Steve was very friendly and loved animals.

Thank you to Rockabilly Petz (Desiree)! She made this entire experience INCREDIBLE for both me and…read moremy pup. Not only did she take me in last minute but she made sure to inform me with pictures of each step she took to guarantee proper service. I was extremely nervous to leave my furry friend alone in the hands of someone else but I couldn't be more happier with her impeccable animal handling skills. The reviews for other pet groomers tell you all you need to know, don't make the mistake of putting your fur babies in the hands of anyone else! She is seriously THE BEST!

My dogged enjoyed the experience, and he was nicely groomed. I love that I was update throughout…read morethe process. I'll definitely be bringing my dog back. Thank you :)

First of all, let me tell you that Cristina helped me quite literally last minute. She was very…read morekind and patient with my 9 month old girl Pepita. This was her very first time with a stranger and even thou Pepita was shy and a bit nervous, Cristina gained her trust. I could tell Pepita had fun and she was tired and ready for a nap when we picked her up. Cristina is very good at keeping you updated with your pup, by texting and sending you pics (as you can see here). Also, my dog was the only one she was taking care of, so definitely got super special treatment. Thank you Cristina for your patience and I can tell you love what you do.

My family decided to find a daycare for our pet Lucy super last minute and Cristina was very kind…read moreand helpful! We are glad Lucy was taken care of while we were away. We would definitely bring Lucy back!

Same day appointment!! Great service and the extra mile to make Cali feel comfortable!! Highly…read morerecommend!

My entire experience was excellent. My Luna came home clean and her cut was exactly what we talked…read moreabout. The customer service was also top notch. I would highly recommend house of paws.

Great person and very trustworthy to watch your babies.. Very affordable, dependable. Will keep.in…read moretouch with you and send pictures during her stay.

Amazing! She is like a dog whisperer. Very professional always on time, if you have any questions…read moreshe will get to you ASAP. Very trustworthy, my dogs don't tend to get along with anyone but my dogs ended up loving her. I would absolutely recommend booking with her and her team.