We used Cari for a 2-week board and train for our dog, Chorizo. During the training period,…read morecommunication was limited and we often had to follow up ourselves to get updates. At the same time, we were seeing our dog being posted on Instagram more than we were getting direct updates, even after we asked for them. She pinned Chorizo on her Instagram, in the number one post slot, while we hadn't heard from her in three days and didn't even know he was going on a field trip. This was especially difficult for my wife, who had recently lost her father and was already going through a lot. Being separated from our dog was hard on her. We asked multiple times for updates so we could reassure her, but it never felt like we were getting the same level of feedback other reviewers experienced. The training experience didn't match what we expected. Recall still needs work, and "place" became more confusing. Before, he would go where I pointed. Now he tries multiple spots and flinches (expecting a stim), even after we bought him a cot. We asked Cari to introduce Chorizo to our e-collar (EZ Educator). During the consultation, she mentioned that he would learn recall and other commands to near perfection before the e-collar was introduced, and that vibration would be used before stim. The handoff only showed e-collar stim commands, and vibration was not introduced. His recall without the e-collar still needs work. We never received a clear breakdown of what he was working on during the program and mostly followed his progress through Instagram. After pickup, I had to follow up just to get a list of commands. The handoff felt rushed. He was exhausted, it was a hot day, and she had forgotten a water bowl, so a lot of the time was spent just letting him drink water. There was no follow-up afterward to see how he was doing. A few hours after getting him back that Friday, we took him to a groomer who pointed out a cracked toenail down to the quick and irritation on his neck from his e-collar. The groomer said the irritation looked like burns from an e-collar that hadn't been rotated and advised us to monitor his paw to make sure it didn't get worse. We took it easy and avoided taking him out while he healed, but by Tuesday his paw started bleeding. We notified Cari and let her know we would be taking him to the vet after my scheduled surgery. I had carpal tunnel release surgery on both hands that Wednesday, and I took him to the vet while recovering on Thursday. He developed an infection and a fever that required sedation, nail removal, and stitches. This whole experience is not what we expected after reading her Yelp reviews. Even trying to work things out with Cari regarding the vet bills, after we negotiated the cost down with the vet and insurance covered a significant portion, was disappointing. We weren't asking for everything, just something fair. The procedure cost about $900 if the dog is sedated. We asked her to participate $350-$380. She offered $100. When I told her that Chorizo was at the vet because his paw was bleeding, her response was, "Ok thank you for the update." We weren't able to reach an agreement and were told, by Cari, that small claims court would be the best way to resolve it, which is what we are now pursuing. Regarding our training equipment, we also had to follow up on two leashes and e-collar prongs that weren't returned after the program. She told my wife she broke the retractable leash and would send a replacement right away, but a week and a half later we still haven't received confirmation that it's been sent. (Edit: retractable leash and prongs received 3/31 via Amazon Prime.)

I have a puppy pitbull that I sent to Carissa for training and I'm amazed. My puppy, Sunny, is a…read morewiggle butt and loves to jump all over. So when she returned to me she was calm, reserved, and still very much herself but tamed. Carissa took her time explaining everything Sunny had learned with her and she even showed me and my mom how to continue Sunny's training. I am so pleased with Sunny's results. I couldn't be happier. Thank you, Carissa.

The only place we will leave our fur babies!!! Tira takes such wonderful care of our lil ones. She…read moresends us messages/ pictures to let us know how they are doing. She plays with them, bathes them. Goes out of her way to make sure they are comfortable and happy with her...and they definitely are. They always have the best time with Tira when we go out of town and leave them in her care. I HIGHLY recommend Desert Dogs Boarding...your fury loved ones will be in GREAT hands!!!

This place is hands down the best. You can feel and see the evidence of their love for animals…read more Your dog isn't just a number. They treat these doggies like one of their own. I was so impressed! I've taken my older dog to many boarding places through out her years. None compare to this. I have a puppy I needed boarded and this was his first time away from us. I was very worried how he would do. I chose this place based off of the warm and friendly communication initially, as well as the group atmosphere versus kennel boarding. When I arrived, my dog immediately took to playing with the other dogs and running around their large backyard facility! What made this place even better- they sent me text updates with photos and videos of my pup having a grand ole time! He even got a little training on the fly! I thought that was so awesome. I'll never take my pup anywhere else! And I'm sure he can't wait to go back!

We loved our experience with Felines and Fidos. Deanna and her husband are wonderful and genuinely…read morecare about the well being of the animals they look after. Their passion for what they do exceeds every boarding facility we looked at before choosing to leave our dogs here. Our three dogs spent two weeks in one suite and the price was awesome. We will be using Felines and Fidos for any upcoming vacations that require boarding.

Great communication, I was very impressed how Deanna would send me updates on my cat. He was a…read morerescue who I had just taken in and we had to go out of town all of a sudden, and we found out he was afraid of the dark so Deanna made sure he was ok at night. She would also send me photos just so I knew he was ok... 100% recommend!

Thank you to Rockabilly Petz (Desiree)! She made this entire experience INCREDIBLE for both me and…read moremy pup. Not only did she take me in last minute but she made sure to inform me with pictures of each step she took to guarantee proper service. I was extremely nervous to leave my furry friend alone in the hands of someone else but I couldn't be more happier with her impeccable animal handling skills. The reviews for other pet groomers tell you all you need to know, don't make the mistake of putting your fur babies in the hands of anyone else! She is seriously THE BEST!

My dogged enjoyed the experience, and he was nicely groomed. I love that I was update throughout…read morethe process. I'll definitely be bringing my dog back. Thank you :)

Absolutely love & Recommend Dogs Day Inn! I have been taking…read moremy Rottweiler Daisy here for almost 2 years now, & I would like to let others know why I feel this strongly this is my go to when I have to board her for a weekand. First thing I love is the place is clean & organized with friendly staff & they know my girl the second she walks threw the door!. They take amazing care of her in climate controlled kennels. They are very detailed on her food & play time ( a little extra but worth it) I can leave her knowing she is in great hands & thats big for me because my Daisy is my life. Thank you Dogs Day Inn for being there when I need to board her! She is always happy to arrive and leaving when I pick her up she is clean no problems at all with her fur. I will only take my Daisy there they are in my opinion the best in high desert.

Love Dogs Day Inn we've been going there for years. They wash our Dog, and we use them for our…read morevacations every time is wonderful.

Same day appointment!! Great service and the extra mile to make Cali feel comfortable!! Highly…read morerecommend!

My entire experience was excellent. My Luna came home clean and her cut was exactly what we talked…read moreabout. The customer service was also top notch. I would highly recommend house of paws.

She took care of our 2 doggys Koda and Kenai while we went on a trip out of the country for a week…read more I didn't worry about them while gone, so it was worth it taking them here. She also sent me pictures of them edited to be wearing hats for New Years.

I took my little Pugsley for the day because he's an only child and need some playmates other than…read moreme. Tonette is absolutely amazing. Can't wait for him to go back. I referred Lucas to a couple of friends. Pugsley did so well, my baby boy.

My baby stayed here twice headed to Vegas!! I was skeptical at first because I never knew this was…read morea thing but everything went smooth and the second time he ran straight for Ryan so I know he was treated well!! Thanks Again I'll definitely be back!!

I read online that the owner passed away. Every time we had our dog there she was well taken care…read moreof and Steve was very friendly and loved animals.

Great teacher my dog loved him. He was very nice and my dog learned a lot. I would recommend him.read more

A few months ago I decided to board and train my dog Penny(3yrs old)to Gallardo's k-9 for a five…read moreweek basic obedience/on leash train and behavior modification. I was referred to Anthony by a couple of people and after reading his reviews I decided to hire Anthony. Through the process, Anthony kept in communication with me on Penny's progress. Five days prior to her training completion Anthony sent a message via text informing me that Penny possibly sprained her paw/ankle jumping off one of the obstacles courses he had her on. I was set back at first because agility training wasn't agreed upon or part of Penny's program. My understanding is that the obstacle courses are used for agility training which was not part of her 5 week course. He informed me that she was putting a little bit of pressure on it, but because she was not crying and still eating and drinking he believed it was a good sign. He advised me how the same thing happened to his dog and it was ok after a week and that was why he suspected it was just a sprain and didn't think she needed to go to the vet. As an experienced trainer I trusted his judgment because I was not physically there in person to see her behavior. Upon arriving to pick her up; as he brought her out she wasn't putting any pressure on her back right leg at all, only when he asked her to sit. Due to her injury Anthony thought it would be best if we did her last two hour sessions another day. He informed me that we would go over the training he completed with Penny once she got better. Upon leaving Anthony due to the injury and pain I can see on Penny's face I didn't feel right driving six hours back home without getting her examined so I decided to take her to a near by emergency vet. Penny was diagnosed with a dislocated hip and fracture. The vet informed me that if he had brought her in the day of the incident, they could have popped her hip back in. Given that time had passed they had to perform two procedures and now her recovery is to be crated/confined and heavily medicated with little to no activity for 8-12 weeks hoping the procedure is successful. After 8 weeks of recovery, the vet will examine her by X-ray to rule out having to perform a total hip replacement. When I updated Anthony on Penny's condition after her first vet visit, he responded.. "Poor penny I didn't think it would be her hip. I'm so sorry this happened I've never had a dog get hurt before" Afters Penny's procedure, I sent Anthony an update and informed him what was completed and what Penny had to go through. I also asked if he could possibly refund me for the training because in my mind I thought it was the right thing to do since it was only a fraction of the total costs of vet visits and her surgery. He never responded, called or text. This all happened within the week of picking up penny on May 27, 2023 and the last I heard from him was on June 13th. Penny's next appointment in August will determine if she needs a hip replacement. It has been almost two months since the first procedure and her behavior has worsened. She is now more anxious, timid and afraid of being left alone. The vet bills alone have already exceeded the price of training. Due to her pain and suffering she did not retain any of her training. The reason for my review is to warn others of the kind of trainer you will be working with. I would have at least expected a return call or text from Anthony. I never expected a full refund but I did expect him to be professional and at least offer a solution instead he turned his back and disregarded us. Definitely not a trainer I would recommend to anyone.