This is my 2nd time using Fresh Start Detail. The first time they did an exterior detail and were…read morephenomenal! Incredible job with the cleaning and waxing, so when I needed to do a thorough cleaning of the interior, to deal with some mud on the central arm rest as well as faded spots on the door arm rests, and tennis ball fuzz on the carpets, I thought I'd use them again, and they certainly didn't disappoint! I dropped the car off at 8am on Monday, and obtained a rental car from them (an amazingly cheap $5 per day!). I had a tight window and needed to get the car back by 2pm that day (an already shortened window of time). They contacted me at 1:30 and said it would be done by 3pm, but that was too late for me, so they gave me a free day of the rental car, and I picked up my car on Tuesday morning. I was blown away with how clean the car looked inside. All of the tennis ball fuzz was gone (not an easy feat, as the fuzz intertwines with the carpet fibers and doesn't come up with a regular vacuum), the dull spots were gone from the door arm rests, and all of the mud was off the central arm rest! The car looks brand new inside, and I couldn't be happier! At first glance, you may think their price feels a little high, but when you stop and think about all the work they do, it's more than worth it. The old adage, "you get what you pay for" applies here. Sure, there might be cheaper places, but you won't find anyone who does a better job than Fresh Start! It's worth a few extra bucks to get your car back in tip-top shape!! Highly recommend!!!

The best experience! After my car was stolen, the thieves trashed the inside of an already…read morewell-used 10-year-old Hyundai Elantra. I found Caleb and Pedro through reviews near my dealership in Beaverton and it was white glove service! Not only does my car look better than when I bought it (they got old stains AND animal pee smell out!) but Caleb was so helpful when I needed to change certain things for my insurance claim. I will 100% be going back to Fresh Start for future detailing work.

The $200 detailing service was the biggest waste of money. I wanted to surprise my husband by…read morehaving his car professionally detailed. The interior was already in very good condition--it mainly needed a thorough vacuuming, the seats wiped down, and the dash, doors, and trim cleaned. I was in a hurry afterward, so I paid, left a generous tip, and drove away. As soon as I got in the car, I noticed dust and grime still all over the dashboard, door panels, and interior trim. When I got home, I ended up redoing the entire inside myself because so much had been missed. This was the second chance I've given them, and unfortunately, the results were just as disappointing. Lesson learned. If you want the job done right, you'll probably have to stand there and constantly check what they're missing. I won't be using their detailing service again.

Great service; very professional yet personable. Cleaned our filthy car to a T. Very detailed…read moreoriented gentlemen. I will go back for sure. A bit expensive but not for all you get in record time with no appointment for interior work. Thank you!!!

Rip City Detail is the real deal. I've had them out a few times and every visit is spot on. They're…read morequick, professional, and somehow always manage to get every bit of pet hair out of my car. It feels like I'm driving a brand-new ride afterward. Definitely recommend them if you want quality and speed.

After moving here from California, my car has had no shelter. I am appalled by the pollen, water…read morestains and sap! My car has always been in a garage and out of elements. I was afraid that none of the weather conditions would be able to be removed. I contacted Apex and he stated he would review my conditions to see if he could be able to remove. I am so pleased with the outcome of my car. He did a fantastic job and was able to make my car look new. He spent time completing the inside and outside. As needed in the future, I will always contract Caleb. !

At first I thought it was great until 4 weeks later I started having mold grow in my carpet. Ended…read morespending over $600 to get the mold out and get it properly dried. I tried rea hing out to them but I got no response.

The Attention to Detail crew is one of the best run family crews around. They do an excellent job…read moreinside and out. The premium service is worth every penny since they come to our location and knockout all three cars at once. You can't go wrong with this team.

On time, car looks AMAZING, spent over 4 hours on detailing- highly recommend! We are expecting our…read morefirst child in the next month and my parents gifted us this detail. If you want to make parents-to-be feel good about their next stage of life... a clean car is a BEAUTIFUL gift for that!

Was driving by and saw their sign that they do car washes. Pulled in and was immediately greeted by…read moretwo gentlemen. Both were efficient and detail oriented. Good price for the quality of work produced by the two of them. I'd come again the next time I need a car wash!

They got me in same day I called did an amazing job inside and out kept communication the whole…read moretime so I wouldn't have to be waiting there too long to pick up. Will be coming again for sure.

Dishonest business that I don't recommend. Here's why:…read more Long story short, I paid for a full interior/exterior detail package that wasn't provided as described, offered, and verbally stated. Basically, there was no polishing or waxing of the vehicle which promised by the owner and as offered in the description of the service. While the vehicle looked good upon pickup, I immediately noticed the paint didn't feel smooth as I felt the paint. Typically, it feel smooth to the touch if polished/waxed properly. Later that night, I asked the owner if he polished it and he responded with yes, but that he would ask his brother. He never got back to me. I texted him again, and he later responded saying he did, in fact, wax it using an orbital pad. At this point, his delay and response didn't feel right. I then remembered that we have a 2 channel dash cam that records motion settings. Upon downloading and reviewing the video, I noticed that they never turned off my vehicle, leaving the dashcam to record the entire detail process. Well, after reviewing the entire footage of the front and rear dash cams, I can attest that they never waxed my vehicle as promised. All they did was use quick detail spray and a wipe-down for the exterior. In fact, the polishing orbital dewalt tool sat on a table the entire time and was never used. I attempted to bring this to the Owner's attention and resolution in good faith. Owner is adamant that the service was fully provided and fulfilled. I advised I have video to prove it and he requested to see it. I provided several clips and the timeline as requested. Upon seeing the clips, he responded with text in an upset tone and threatened me that it is illegal to record anyone in Oregon. He reluctantly offered to refund me even when I attempted to compromise to pay him for the remainder of the services, less cost to wax/polish. Well fast forward 8 days later, refund still not received. When I texted to ask on the status, the Owner's response stated, "Sent last Friday." I have yet to receive my refund as promised by the Owner. For context, detail occurred on 1/26. Owner offered to send out refund full amount on Friday, 2/1. As of Friday, 2/15/19, refund still not received. In my opinion, I've offered nearly 3 weeks of time for the Owner to "own up" to his responsibility before posting a review. At this point, since a promised refund was not received, I have no choice but to post this review for others to see. Buyers beware.

These guys are amazing! I had some bad luck parking at the economy airport lot with two vehicles…read more They were doused by sprinklers leaving hard water spots on black paint. I attempted to hand wash the vehicles and was unsuccessful in removing the spots. Tilo was able to get both my vehicles in the next business day and completely restored my paint to the original luster. Thank you for removing my leopard spots :)

My experience here was amazing. I called to get a quote and time frame of bringing in my Mercedes…read moreSprinter 2500 for only an exterior wash since this was a rental. I spoke with Thomas the owner & he was more than happy to squeeze me in on such a last minute wash. It was a hot day & he offered to take me to the coffee shop on the corner to hang out since they don't really have a waiting area indoors. The wash took about an hour and he also offered to pick me up to go get the van. If that isn't customer service, then I don't know what is. They did a great job and I'd recommend to anyone in the area. Reasonable pricing, quick & easy service!

Had an awesome experience today with Thomas! Got my headlights buffed and they look brand new! I…read morecan actually see so much better driving at night now. On top of that, he aired up my tires without me even asking, which was such a nice bonus. Super friendly, honest, and clearly takes pride in his work. Highly recommend if you want quality detailing and someone who goes the extra mile!