This is my 2nd time using Fresh Start Detail. The first time they did an exterior detail and were…read morephenomenal! Incredible job with the cleaning and waxing, so when I needed to do a thorough cleaning of the interior, to deal with some mud on the central arm rest as well as faded spots on the door arm rests, and tennis ball fuzz on the carpets, I thought I'd use them again, and they certainly didn't disappoint! I dropped the car off at 8am on Monday, and obtained a rental car from them (an amazingly cheap $5 per day!). I had a tight window and needed to get the car back by 2pm that day (an already shortened window of time). They contacted me at 1:30 and said it would be done by 3pm, but that was too late for me, so they gave me a free day of the rental car, and I picked up my car on Tuesday morning. I was blown away with how clean the car looked inside. All of the tennis ball fuzz was gone (not an easy feat, as the fuzz intertwines with the carpet fibers and doesn't come up with a regular vacuum), the dull spots were gone from the door arm rests, and all of the mud was off the central arm rest! The car looks brand new inside, and I couldn't be happier! At first glance, you may think their price feels a little high, but when you stop and think about all the work they do, it's more than worth it. The old adage, "you get what you pay for" applies here. Sure, there might be cheaper places, but you won't find anyone who does a better job than Fresh Start! It's worth a few extra bucks to get your car back in tip-top shape!! Highly recommend!!!

The best experience! After my car was stolen, the thieves trashed the inside of an already…read morewell-used 10-year-old Hyundai Elantra. I found Caleb and Pedro through reviews near my dealership in Beaverton and it was white glove service! Not only does my car look better than when I bought it (they got old stains AND animal pee smell out!) but Caleb was so helpful when I needed to change certain things for my insurance claim. I will 100% be going back to Fresh Start for future detailing work.

Dishonest business that I don't recommend. Here's why:…read more Long story short, I paid for a full interior/exterior detail package that wasn't provided as described, offered, and verbally stated. Basically, there was no polishing or waxing of the vehicle which promised by the owner and as offered in the description of the service. While the vehicle looked good upon pickup, I immediately noticed the paint didn't feel smooth as I felt the paint. Typically, it feel smooth to the touch if polished/waxed properly. Later that night, I asked the owner if he polished it and he responded with yes, but that he would ask his brother. He never got back to me. I texted him again, and he later responded saying he did, in fact, wax it using an orbital pad. At this point, his delay and response didn't feel right. I then remembered that we have a 2 channel dash cam that records motion settings. Upon downloading and reviewing the video, I noticed that they never turned off my vehicle, leaving the dashcam to record the entire detail process. Well, after reviewing the entire footage of the front and rear dash cams, I can attest that they never waxed my vehicle as promised. All they did was use quick detail spray and a wipe-down for the exterior. In fact, the polishing orbital dewalt tool sat on a table the entire time and was never used. I attempted to bring this to the Owner's attention and resolution in good faith. Owner is adamant that the service was fully provided and fulfilled. I advised I have video to prove it and he requested to see it. I provided several clips and the timeline as requested. Upon seeing the clips, he responded with text in an upset tone and threatened me that it is illegal to record anyone in Oregon. He reluctantly offered to refund me even when I attempted to compromise to pay him for the remainder of the services, less cost to wax/polish. Well fast forward 8 days later, refund still not received. When I texted to ask on the status, the Owner's response stated, "Sent last Friday." I have yet to receive my refund as promised by the Owner. For context, detail occurred on 1/26. Owner offered to send out refund full amount on Friday, 2/1. As of Friday, 2/15/19, refund still not received. In my opinion, I've offered nearly 3 weeks of time for the Owner to "own up" to his responsibility before posting a review. At this point, since a promised refund was not received, I have no choice but to post this review for others to see. Buyers beware.

These guys are amazing! I had some bad luck parking at the economy airport lot with two vehicles…read more They were doused by sprinklers leaving hard water spots on black paint. I attempted to hand wash the vehicles and was unsuccessful in removing the spots. Tilo was able to get both my vehicles in the next business day and completely restored my paint to the original luster. Thank you for removing my leopard spots :)

After moving here from California, my car has had no shelter. I am appalled by the pollen, water…read morestains and sap! My car has always been in a garage and out of elements. I was afraid that none of the weather conditions would be able to be removed. I contacted Apex and he stated he would review my conditions to see if he could be able to remove. I am so pleased with the outcome of my car. He did a fantastic job and was able to make my car look new. He spent time completing the inside and outside. As needed in the future, I will always contract Caleb. !

At first I thought it was great until 4 weeks later I started having mold grow in my carpet. Ended…read morespending over $600 to get the mold out and get it properly dried. I tried rea hing out to them but I got no response.

My experience here was amazing. I called to get a quote and time frame of bringing in my Mercedes…read moreSprinter 2500 for only an exterior wash since this was a rental. I spoke with Thomas the owner & he was more than happy to squeeze me in on such a last minute wash. It was a hot day & he offered to take me to the coffee shop on the corner to hang out since they don't really have a waiting area indoors. The wash took about an hour and he also offered to pick me up to go get the van. If that isn't customer service, then I don't know what is. They did a great job and I'd recommend to anyone in the area. Reasonable pricing, quick & easy service!

Had an awesome experience today with Thomas! Got my headlights buffed and they look brand new! I…read morecan actually see so much better driving at night now. On top of that, he aired up my tires without me even asking, which was such a nice bonus. Super friendly, honest, and clearly takes pride in his work. Highly recommend if you want quality detailing and someone who goes the extra mile!

The Attention to Detail crew is one of the best run family crews around. They do an excellent job…read moreinside and out. The premium service is worth every penny since they come to our location and knockout all three cars at once. You can't go wrong with this team.

On time, car looks AMAZING, spent over 4 hours on detailing- highly recommend! We are expecting our…read morefirst child in the next month and my parents gifted us this detail. If you want to make parents-to-be feel good about their next stage of life... a clean car is a BEAUTIFUL gift for that!

the service i requested was a interior detailing and the quality was perfect! it went from trash to…read moretreasure and when he told me to go look in the car i was stunned my jaw dropped lol! but i'd go to him again! thank you Samuel!

My old, crappy tiny Prius-C that I bought from a friend at a discount because it was so filthy…read morelooks like a new car! In so far as ~14 years of kid stains and roadtrip spills can actually come out of baked-on seat upholstery, the tech Jaxson made my car look and feel brand new. Their mobile unit has everything -- water, power, vacuum, etc, needing no hookups. He worked for over six hours straight without needing a thing from me -- thats well beyond the amount of time I would've expected to be included in a flat rate. Unbelievable transformation. The $290 total included a $50 service charge to get them to come to my house despite it being outside their area, and $40 for a hand wash. He even went above and beyond on the hand wash! But the interior, my goodness. The car feels good to drive again. Scheduling was easy and flexible. It's worth the money to pay these folks to come to you in Portland! (Tip your tech y'all, they're going above and beyond.)

Fantastic service. My 15 year old car looks brand new. I got the interior and exterior full detail…read moreplus the scratch removal. My car had some very visible scratches that are now gone. They also removed all the tree sap. I highly recommend this place.

My 2018 Outback had never been detailed but 143,900 miles of camping, rockhounding and exploring…read moreour beautiful country had left my car looking tired. Wilsonville Subaru actually recommended Shiny Impressions to me. It was definitely worth the investment. My car looked brand new upon pickup. And I really appreciate that the was no weird perfumed smell in it. My car was just as shiny and clean as the day I purchased it. I've learned that, just like regular maintenance, having your car detailed really prolongs the appearance of your car. I had also had a horrible sqeaking sound in my drivers seat....it's gone now !! I will now invest in this every two years.

I've had cars detailed over the years both new and classic. I am incredibly impressed with the…read morerecent detail of 2022 Mini Cooper by Cat Auto Detailing. Our car absolutely looks like it did the day we bought it. The attention to every aspect of the cleaning and finish was exceptional. I would confidently recommend them to friends and family without hesitation. We were so excited about results we scheduled another car for the same time a week later. Thank you to the team at CAD for their wonderful service both in setting up the visit and to the two members who delivered the valuable and sparkling results. Greatly appreciated!

Low price but the catch is...if you select interior wash that is over an additional 100.00. We…read morefound trash around the car for days that was left behind from the attendant. We quickly realized that wet mats mat cause mold. We removed those ourselves. Overall the service went okay.