This company appears fractured with no strong leadership abilities or direction from owners and…read moremanagement. No integrity, I felt like they made up the rules as they went along and no one really knew what they were doing. Management does not follow policies. HR department is non-existent... THEY DONT HAVE ONE! ... there is zero accountability! Be prepared to get cussed out by caregivers and clients. It was not a good place to work. If anyone asked I would never recommend this company to anyone. There is no consistency in training, they don't respect your lunch unpaid hour. No flexibility at all, if you have to be late an hour or leave early they force you to take 1/2 day off your accrued PTO. Co-workers have no ethic... burping and cursing all day, managers answering 'RING APP' all day to answer to Fedex and UPS deliveries. Dress-code is non professional, teammates go on flip flops and t-shirts. When working here you will be told to give inaccurate information to clients and patients (BY MANAGEMENT) in order to "preserve" the image of "good" service ex. Caregivers that drive their own car.... there is no such a thing, a caregiver that makes $12hr is unable to buy a car, keep its insurance and pay for gas when working 20hrs a week. This job was only a paycheck that wont pay your bills and do NOT plan to make a career here! Turnover is ridiculously high with 10 coordinators in 10 years.......

My father's quality of life was totally improved by the caring and expertise of the wonderful…read morecaregivers Right at Home North Shore provided for him. My father's caregivers were always engaging, took him to museums, movies, shopping etc. and kept my father focused on enjoying each day despite being severely disabled. Not only did my father's caregivers make his life so much better, they also allowed me and my siblings to enjoy the time we could spend with him so much more. Right at Home North Shore is a high quality agency with caring professionals who take pride in the services they provide.

I love Comfort Keepers! I have used this wonderful agency for both of my parents and have found…read morecaregivers for my parents who loved my parents and took care of them in the best way. I am so thankful for Lindsey and her staff for helping me these past 11 years with my parents who I loved so much. Highly recommend!!!

I would not recommend Comfort keepers agency Plainview if you are looking for a flexible,…read morecompassionate, easy to deal with agency. Setting up home care is difficult enough. Having to deal with 2 unprofessional owners that speak in circles, is even worse. MAKE SURE YOU READ AND FULLY UNDERSTAND THEIR CONTRACT. They charge a security deposit on top of a a weekly invoice. They claim it's because they are protecting their employees but that's not the case. The aides are not very good either. Knowing that my father was extremely unsteady one of the aids left him unattended in the shower with no seat and he fell.

I've had really bad experience with other providers i.e. slow service, impoliteness and rushed care…read morebut one of my co-workers suggested me UniversaCare because they helped his family out. I was a bit hesitant but at that point working a 12 hour shift I needed a company that took care of my family's needs when I wasn't around. Honestly, UniversaCare were so easy to communicate with, they are friendly, reliable and most importantly caring. I can work my shifts worry free and usually I don't leave reviews but I hope this helps someone who was in need like I was. The best part is this company is run by a family, which makes them even more understanding of issues that need to be taken care of. I would recommend this company to others!

Universacare provided aides for my father when he was dying. We had a great experience with this…read moreagency. The aides were attentive, anticipated my father's needs and were both patient and kind.

Great company to work with. Office staff is pleasant and I was satisafied with all the caregivers…read moremy mother and father had. They treated them like family.

I hired attentive care services for my mother back in November-December of 2015. I was extremely…read moredisappointed with their services. I spoke to some lady named laura (I think) in the Hicksville office. She promised me 3 aides and full coverage for the times I needed. Let's just say that they were able to cover 20% of that. I had to take off from work 3 out of 5 days a week to take care of my mom because they didn't have coverage. To make matters worse, the aides are lazy, incompetent, and have bad attitudes. They charged my company (private LTC) insurance $23.00 an hour. Meanwhile the aides told me they only get $9-$13 an hour. To make matters worse, Tammy who is the scheduler is completely incompetent. I signed an "assignment of benefits" form to have my LTC company pay them directly. They took a few extra weeks to pay them and I received a collections letter from an attorney they hired in Albany, NY!!!!! Just to add insult to injury. I work for the company whom I have the LTC policy for my mom. I informed them and their 3rd party research firm called Care Scout to NEVER, EVER RECCOMEND THEM WHATSOEVER!!! I am also reaching out to some contacts to have them investigated formally.

I recommended a client to TLC and they were very happy with the care provided to their mother. Will…read moredefinitely continue to refer them in the future!

It is a poorly run agency. Mt mom ended up passing away. My mom had an aide Zee who asked to borrow…read moremoney from my father, which you are not supposed to do. She came three hours late, when she was supposed to be at Plainview Hospital at 9am. She could talk about her son in great deal about how he was going out with a girl who had aides. She neglected my mom for three hours and my mom had to call up the agency to find out where she was. If anything bad would have happened, the aid would have gone to jail for neglect and the agency would have been held accountable legally. She also neglected my mom towards at the end of her life at Plainview Hospital. She went out for three hours, instead with my mom. My father came in the hospital room and didn't find her. She came back within hours and threw out of the room. On June 14 2024, my mom fell on the dining room floor. The aide Joyce didn't follow my father's instructions not to walk alone with her. Joyce the aide didn't call 911 and the agency. My father who I a retired physician did.