I gotta say Preston the General Manager is one of the most professional managers I have ever worked…read morewith in any situation. His industry, product and technical knowledge is impressive. He freely shares anything you need to know about the process and his communication whether it is via text, videos, emails or phone calls sets a very high bar. I recently visited to inquire about getting my new 2024 Kia Telluride ceramic coated and decided on the top-level 9-year Gtechniq Crystal Serum Ultra product with a basic level paint correction. The shop had a special on window coatings so I added that for a small additional fee. During the application process, Preston contacted me to share a rare challenge they sometimes have with Black vehicles the 9-year coating was not working as expected and they would need to use the 5-year Crystal Serum Light but would also add a second level coating of EXOV4Uitra Durable Hydrophobic Coating to create the best coating, protection and shine possible given the circumstances. Like I told Preston, I was disappointed that could not get the 9-year coating and yet I appreciated his explaining a few times so I could understand what was happening and I appreciated working with me to make appropriate adjustments even though the shop encountered extra labor on the second coat. The real story here is the team at EZ Auto Spa does an awesome job and treats customers fairly and in turn they earned my trust that I got the best product possible for my vehicle given the challenges they encountered. At the end of the day when purchasing a product like this, trust goes a long way and that's why Preston and EZ Auto Spa earned 5 stars from me.

BEST CAR DETAILER COMPANY EVER!! Wow, this is probably the…read moregreatest car care establishment I have ever been too, and I've been to QUITE a few, and run into various different experiences, typically horrible or horribly mediocre. Everyone here is super professional, extremely welcoming, honest and upfront, just all around amazing individuals, which I am not used to, usually places I have frequented only have one of those attributes, but it's an astronomically impressive feat to have ALL. Firstly, the communication they have with their customers and potential clients who may just have questions, is SUPERB! My sister's car door scraped the side of mine, and it had some ugly scrapes that were clearly visible since my car is unfortunately white and shows everything, and I'm hoping to trade it in soon, so this was not something I wanted to deal with but I needed help ASAP. My sister spoke with Preston, whom was AMAZING and supremely helpful; she had called numerous places before this one, but EZ Auto Spa caught our attention with their exceptional customer care and expert communication, without being a shred of vague or condescending, which we have experienced both of at other companies. Preston went above and beyond with his communication and informed her of every possible detail with perfect explanation of: when, where, what to do, how to acquire the right paint, their operating hours, and the best steps moving forward to get my car repaired, which was so very appreciated and extremely beneficial! When I got there, I was assisted immediately, and I was so impressed with their exceptional teamwork and hospitality! I had the pleasure of being introduced to Mark, and he was the lifesaver to work on my car. Mark is so very kind and pleasant, again, things I am not used to experiencing at many other companies, but his positive attitude and optimistic demeanor were so very refreshing. I truly hope everyone who visits this establishment gets to experience that, Mark you rock!! He was very reassuring and super attentive, and was able to help me as soon as possible; he is the KING of Detailing!!! When I saw my car, I was so amazed, it was like it went to heaven and came back! It looks BRAND NEW!! He METICULOUSLY worked on my car, and I am so grateful for his exceptional work and customer care, and also to all the employees here who make each customer feel important and worth their time. If I ever have any car detailing concerns or know anyone who possibly does, I will make sure I recommend them to go see him! I will most DEFINITELY recommend this company to all my friends and family; I HIGHLY RECOMMEND 1,000,000/10! Thank you so much guys!