Excellent service. Would highly recommend! They are responsive, reasonably priced and do an amazing…read morejob

Amazing. Highly recommend. Came on time. Car looks new now. Personable and professional.read more

I have a passion for cars. I was an automotive technician with ASC certifications for 7 years. I go…read moreto car shows. I go to the Auto Show every year. I bought my 2014 Cadillac CTS4 3.6L three years ago. I bought it at an auction through my dealer and it was still under manufacture warranty. At 35,000 miles it was pretty well worn. I have it under dealer care still at 78,000 miles. I have never had it detailed before. I have recently moved. And for most of its life with me, it was parked in an underground parking lot. I have a car wash monthly subscription. And until February of this year. The interior was regularly vacuumed. Other than that, I have never really had strong esthetic car care. I met Marvin through my lovely wife, less than a year ago. He is an awesome man. Full disclosure, he is like family to me now. He was among the few invited to my wedding this past July. All that being said. I want you to know that his detailing work is the best I have ever seen. I thought I was being biased myself. The next day I took my car to the gas station. Two people stopped me while I was pumping gas. One person said, "...this is the cleanest car I have ever seen." He then asked me for IDM Detail's phone number. The other guy owned a local body shop. The car attracted him to me. We started a conversation and now I might have a new Real Estate client out of it. I have fallen in love with my car again. Marvin, buffed and polished a shine in my car I have never seen. And the interior smells like a clean the factory needs to put in its new cars off the lot. I highly recommend IDM Detail. There is no one better.

My car had never been professionally detailed before and I was never good with keeping it clean. I…read morecalled Marvin and he made the scheduling process super easy. He comes to you with a fully equipped van to detail the car and doesn't even need to use your water source. He was polite, courteous and professional. He spent over 3 hours detailing my car inside and out and it looks brand new now. I couldn't recommend him enough!

Amazing experience overall! Tyler was extremely responsive,…read morepunctual, and even provided long-term recommendations for maintaining my vehicle. The photos don't do his work justice! I'd refer him to anyone looking for a through yet affordable detailing service.

After my vehicle was detailed inside and outside it looked good in Horton's driveway. However, when…read moreI got home I did a thorough inspection and I found he never cleaned the scuff marks on both doors. I texted him to see if he would make good on my complaint but he never responded.

Jameel and Cameron were excellent. The vehicle they detailed for me had been neglected for some…read moretime. The interior was covered with mold and mildew on the seats, steering wheel and dash. They went right to work on the mold remediation and detailing. These gentlemen were well-prepared with the proper protective gear and cleaning products to handle the problem areas. The truck looks great!

This is a little late, but this guy was awesome. Great job on my car. Very thorough. It took a…read morewhile, but he really took his time to take care of every detail.

I recently had my vehicle tinted at Lux Auto on Philadelphia Road in Aberdeen, MD, and the…read moreexperience was outstanding. Basel and Doug provided exceptional customer service from start to finish. Basel was professional, honest, and knowledgeable about the different window tint options available. Doug's workmanship was top-notch, paying close attention to every detail to ensure a flawless installation. The quality of the window tint is excellent, and my vehicle looks incredible. The shop was clean, the work was completed on schedule, and the pricing was fair. If you're looking for professional window tinting, ceramic window tint, automotive tint installation, UV protection, or vehicle customization in Aberdeen, Maryland, Lux Auto is the place to go. I highly recommend Basel, Doug, and the entire team at Lux Auto to anyone looking for high-quality window tinting and outstanding customer service. I'll definitely be back and will be referring friends and family.

Fast and friendly service my tints were done in less than 2 hours. They offer a lot of options and…read moregive additional information on anything that's asked.

This is a review regarding my experience with ImagEffects Flooring and Carpet company. Prior to the…read moreinstallation, working with Steve (the owner) was great. The initial visit he was very friendly and personable. He even dropped off his carpet sample board for me to borrow to decide on what carpet to get for my upstairs and basement. My subfloor required both treatment and reinforcement. He sent a crew member to evaluate my subfloors, and he was very professional and friendly. We scheduled for the subfloors to be done and they did an excellent job. Then came time for the carpet installation. I scheduled for the installation to be done at noon since I was out of town. However he sent the crew members to my house two hours earlier than the time we agreed upon, and before I even landed. The crew did an amazing job installing the carpet. The carpets were gorgeous, and I was both excited and happy with the new carpet. However, the crew had removed and left my basement door off of the hinges. The crew member said that with the new carpet that the door couldn't be put back on and that it needs to be shaved. They also said they didn't have their shaver on them, meaning they were unprepared for this common situation, and were simply OK with my door being left unusable. I reached out to Steve to inform him about the situation. And he offered to arrange for someone to come back by to do the job at no hassle to me, and that he would follow up with me to schedule a visit. A couple of days after the install when I followed up with Steve about someone coming, a contractor was sent to my house during a time when I was at work and unavailable, after providing my window of availability for that day. I made multiple attempts to arrange for a visit to know avail and was only told "Let me check" with no follow ups. To this day, my basement door still sitting propped up against the wall where the crew member left it. Overall, the work done with the installation of the carpet is gorgeous. However, given the contractors leaving my door off the hinge, unshaved for the new carpet they installed, the lack of adherence to the agreed upon scheduled visits by sending workers at earlier times that were an inconvenience for me, the episodic correspondences, and the waning effort to reschedule to fix a problem created by the crew members, this has unfortunately soured my experience. Initially I was so happy with the work that I wanted to have them redo my hardwood floors. Now, I'm just disappointed in the handling of my doors post-installation. If this were handled and remedied in a timely manner, my only critique would have been limited to the scheduling discrepancy. But now, this has negatively effected my experience with ImagEffects overall. So the pros are pricing affordability, carpet quality, and professional installation. The cons are not arriving at agreed upon scheduled time, lack of preparedness and leaving behind unexpected problems, and inconsistent communication and follow through to address problems. Update: 10/31/25 They finally returned to shave my doors and put them back on the hinges. So now I can close and lock my doors. It wasn't discussed or disclosed in advance that this service is an additional cost. I wish I was informed in advance or the crew consulted with me before removing my door. But glad that this was resolved, and I'm happy with the carpet and restoration of my doors.

From the owner: Auto Detailing and Window Tintingread more

I will not use this detailer ever again. Too many things missed inside and outside my vehicle. Rear…read morewindow inside was not cleaned properly. Still had smoke residue on it when I re-cleaned it. Parts of the inside were not cleaned. I just feel like this was a rushed job. Wax was not completely wiped off on areas of the exterior. Grant it he gave me a discounted price and gave me a couple dollars back, it still was not worth it.

From the owner: Best car wash in Baltimoreread more

NOT a good experience, this is the 2nd car i have taken there. The first one was a full detail on…read morean already clean car. They did an OK job for $185. The 2nd car needed some attention in the form of compounding the door paint to make it shine. They had oxidized slightly. Not a big deal for a professional detail shop. When i dropped it off it, they seemed like they had more cars than they could handle. I called later in the day and said is car ready.? Jerry said yeah and the cost is $220 not $185. I didn't argue because i knew the doors needed more attention, but questioned it since they looked at the car days before working on it. When i got there it looked terrible on the doors, they had knocked off one of my emblems and had over buffed the black trim on the doors. They didn't even tell me about the emblem until i asked and was told oh yeah it s in your cup holder we couldn't put it back on. I was not happy with the job and called Jerry, only discussing the doors, not all the other issues. He said call him up end of week to next and he will slide me in and buff on the doors a little more.( never trust anyone that says to call them, if they care they will call you to make things right.) I called him and he said he would look at calendar to schedule me... I'm still waiting to hear from him. I would give them a negative rating if I could. Will not go back and i recommend you don't unless your car is already show condition. They take in more than can handle and then charge you what they want. Terrible experience.