I came here to get my acrylics nails removed and toe polish removed. As soon as I sat down they kept badgering me to make a sale. I politely declined and shake all I wanted was a removal. They didn't even soak off my nails. They did the cheap and painful way of using another acrylic piece to wedge the ones I have on my nails off. They charged me $40. No new paint. No new acrylic. Not clear polish on my hands. They charged me $40. Now I just moved from Atlanta about a week ago , I understand what it means to pay for good service. But this was nowhere near $40 service. I honestly think it's because of the quarantine that they are up charging everything. I will never be returning. Shabby service at the very least they could have given me water/wine. read more

The employees were extremely rude, they were making fun of customers. I felt uncomfortable with the entire situation.

We went here in a group for pre-wedding mani/pedis, and it was pretty much just what we wanted! The pedicures were all done in one room in the back that was darkly lit and felt spa-like. The massage chairs were pretty nice, though the thumping setting did lead to laughter-inducing boob jiggling. They did a good job on our toes and fingers. My manicurist uncomplainingly changed my color when I realized halfway through that I really hated it. Overall great for what we needed. read more

I had a gift card to this place. I asked them to check the balance when I arrived but they wanted to do it after the service. ( It was for a manicure and pedicure so I assume $40.) They could not get it to come up after the service and asked if I had it over a year. Yes, I had, but there was no expiration date on it or the card in which it came. They would not honor the card. I liked the atmosphere in the back room where they do the pedicures; it's quiet but the front room is glaring with its lights. Won't go back mostly because of the shady gift card problem. read more

Do not go during the weekend/when they are busy. They rushed to get my nails done. When I got there I only waited 15minutes because it wasn't too busy. About 20 minutes into doing my nails, there was a lot of people waiting so he decided to rush to finish mine. I got the coffin shape, and they are nothing like the picture I showed him. Most of my nails are not symmetrical (one side is slanted more than the other). It's been two days and my paint is already chipping, and the edges and front of my nails were not painted. I wore the sandals they gave me home. I checked my toe paint and it was already chipped. It was not worth the $45 at all. I will not go to this place again. The person I had was sloppy. read more

Lucky Nail Spa - Nail Salons Near Me - Durham, North Carolina

This place consistently does a good job. They accommodate you depending on your schedule. I would suggest drying the nails longer than the 10 minutes they suggest though. If you have sensitivities to smells, this place is great because it doesn't have the chemical smell. Also if you have light sensitivities, the pedicure area is great - it doesn't have bright lights. read more

Today was my first time here. I just came in for a pedicure. I loved the pedicure area and the nail area is so clean and bright. The pedicure was quick and turned out real nice. I definitely plan on making this place my permanent pedicure spot since I hate doing it myself. read more

I was so disappointed with my last manicure and this place is right around the corner from my office so I thought I would give it a try. I got a gel manicure and they did a great job. It's more expensive than a regular mani but will last 2-3 weeks. The place is bright and clean. I'm going in next week for a pedi. read more

I really like this nail salon. It is quiet, clean, and does not smell like chemicals. I can only speak to their manicures and pedicures: neat, clean and long lasting. I think I got a new girl once who was not doing such a great job, they sensed my discomfort and put someone else on my nails and gave me a discount coupon for my next visit. They care about customer satisfaction so I definitely recommend this place. The one guy who works here usually does my nails and he is fantastic. I never leave this place disappointed. read more

Visiting from FL and this place was great! They have high quality pedicure chairs and even their "basic" pedicure was amazing. I was surprised by how many gel colors they have to choose from too! Would highly recommend. read more

Lucky Nail Spa - Gel manicure on natural nails - Nail Salons Near Me - Durham, North Carolina

The place looked very nice inside however I will not be back. My friend and I walked in to get simple pedicures and eyebrow waxes and the lady says "we're busy now", so we asked if we could wait and she completely turned us away. I've never heard of a business turning away customers because they were "busy". She could have been more professional. I would not recommend going here if you're into common courtesy. read more

This place is amazing. David did a wonderdul job!!! He didnt cut any corner s and my feet were bad let me tell you!! Thank you so much david! Because of you, I will tell everyone I know to come here!!! read more

Went in right at opening for a gel mani and was seated almost immediately. Very nice salon and great service. Great personalities and conversation with the staff including Ivan. They seemed to be enjoying their work and their customers! They have a rewards program too-$5 off for every $100 spent which is easy to get to when you're getting mani pedi on somewhat regular basis. read more

I heard so much about this place I decided to check it out a few months ago. The atmosphere and pedicure were ok. So I tried them again, this time for a liquid gel fill in. The technician put one layer of product on my nails and considered it done. It was by far the worst service I have ever had and the cost was extreme. So I have not and will not go back. read more

Just got the best pedicure of my life here. It's so nice and everyone is so friendly. You would be stupid not to come here.

angel always does my hands and feet perfect! everyone is always nice and professional

I wish... I really wish this place was better than 2 stars.. The price was so good, but the technician are really horrible in the way they paint nails.. My cuticles were jabbed at constantly and I had to pull my hand back and tell the guy to stop. The nail color application was also horrible and the quality was poor too. Nail color was not shiny and cracked almost immediately. The application was all over my fingers (my skin, my cuticles.. he used more nail polish remover on my fingers than he did the nail polish on my nails. (insert eyeroll emoji here)... they also dont know how to clip nails.. I mean from start to finish the application and the service was poor, but what they offered was nice. They offer hot stones and a massage chair, but whats the point if I cannot walk out of there feeling like my nails are painted correctly. If they could get better technicians (and I had two and both were bad) maybe this would be better. I really have to agree with all those pictures of the poorly applied nail color application. I 100% agree with those bad pictures posted here. read more

Great walk-in experience for a pedicure. Clean, fresh salon. Great calming music. Elle was very detail focused and did a great job. I want to come back for a manicure sometime. read more

Very good experience. Went in looking for a new "regular" spot to get my nails done. I think I may have found it. Went in with an old set of acrylic nails. Suki convinced me to try liquid gel instead of the acrylic. Took a very long time to get the old nails taken off and the new ones put on but they really look very nice. Suki is a very good technician very personable and easy to talk to and listens to what you want. She is also a very good salesperson! Up sells everything so if you don't want more than the basic she's going to push you to get more... She doesn't take no for an answer very easily! But everything considered I'm very happy and will go back read more

This is my second time here and I love it! Beautiful salon, excellent quality job on gel nails and most friendly staff I've ever had! My mom visited from NY and we came...she said it was the best mani pedi she's had and I would agree!!! read more

I've been here twice and both times Tammy did an excellent job on my Shellac manicure! I appreciate that she doesn't put 5 coats of shellac polish (like other nail salons do) making it so thick it peels off in 4 days. I think I've found my new salon! read more

I've been twice and have had a great experience...I was a loyal customer of another salon but will come back after my experiences

Decided to try this new place out after reading the positive reviews. It was a great decision as the gel manicure by Thy was one of the best I have ever had. She took her time, made sure all of my nail sizes matched, and helped choose the perfect shade of polish. The price was tremendous! This is now my new favorite place. Thanks so much Thy! read more

I came here on a weekday afternoon, and four ladies arrived after me and were taken back for pedicures before I was (although none of us had appointments). The technicians spoke to each other throughout the service and appeared rushed towards the customers. My technician answered personal cell phone calls during my pedicure. Additionally, the space is under renovation, which makes for a less than relaxing environment for a mani/pedi (loud, poor ambiance). I'm quite disappointed with my service here. read more

I have been here several times. For all except one, the actual mani and pedi job were really good, which is why I kept going back. In general though the staff was not very friendly when I tried to chat with them. At my last visit there was a misunderstanding and their customer service was terrible. Instead of trying to work with me to figure something out it felt incredibly rude and disrespectful. I usually care more about how good a product is than service but this time it was so bad I decided not to go back. I hope they can improve their interactions with customers to make them feel valued. read more

Would have given 5 stars if they had given me a proper manicure. Left with my hands exactly how I came, dry. The manicure consisted of painting my nails mainly and cuticle removal. Pedicure was fantastic, disappointing manicure read more

Not impressed. It sanitary, and they seem to really rush and they don't make sure nail is even properly. I have left with some crooked. Won't be returning. read more

Natural Nail Spa is the best service for nails . Make an appointment. I was helped by Brian and Mia, everyone here seemed pleasant. Definitely coming back if I am in town. The LA - Ventura area could learn about costumer service from these guys; they are very attentive. read more

Worst manicure & pedicure I've ever received. I went there 1 week ago and the day after the pedicure my feet were rough & peeling. The guy did a horrible job on my manicure before doing my gel nails. They looked just like they did when I came in. Plus I was charged an extra $5 for the manicure & when I complained about it before paying they did nothing to satisfy me as the paying customer. So I will NEVER go back there again. I was definitely not satisfied for the price I paid. Totally disappointed!!!! read more

I have been here twice and had vastly different experiences. Basic pedicure both times. The first time, the tech (didn't catch her name) did an amazing, thorough job with a nice massage. The best pedicure I had in the triangle to date. I was elated to finally find my pedicure place. Three weeks later, I returned excited for another great experience. I got David this time. The entire pedicure lasted all of 20 minutes. Literally not even a minute of foot or leg massage. I have never had a pedicure anywhere that didn't include some form of massage. Minimal callous removal. The sugar scrub was quickly applied to each leg and rinsed off (took all of a minute for both legs). My nails weren't even filed evenly. I am VERY disappointed with this experience. This was the worst pedicure I have ever received. I would definitely avoid this technician if you come. read more

New and fabulous. Can be very busy, depending on time and day-quality of work isn't affected. I do my best to go when there is only one or two others. Pedicure area is in the back of the saloon, very peaceful and relaxing. I have had the herbal rose and stress/eucalyptus treatment - worth the price, these include a very nice stone massage. They use disposable liners and keep a very clean area. Nail polish colors are ample, they have OPI which is my favorite. I've yet to have a manicure or get gel nails, I'm remodeling-when I'm finished with my project I will. I have had brows waxed, they were shaped very nicely. I return every two weeks. The massage chairs are fab., I never mind if they let me soak for extra time and let me air dry- though they do have drying machines. I do tip 15-20% depending on cash in hand, I appreciate the cleanliness and quality. My only complaint are inconsiderate clients/individuals who insist on using their cell phones with sound on, takes away from the relaxing atmosphere - ladies turn your phone sounds off ... Pleeeeease. read more

It was my first time getting a gel manicure and I loved it! Very reasonable prices, and my nails look amazing! Definitely recommend stopping by and seeing what they can do. I will be coming back! read more

I have lived in the area since 2015 but haven't found a place I loved to get my nails done. I was home from college for the weekend and decided to treat myself. I went in to Natural Nail Salon after reading quite a few good reviews and they did not disappoint! Kai did a great job on my nails! I got a full set with regular polish for $30 before tip. It was a little more than I'm used to paying but Kai had great attention to detail and my nails look great. The salon was also very clean and cheery and I appreciate that. I will be going back to this salon in the future read more

I hesitate to review them badly because they're nice, but I had a bad experience. I usually go to Ruby Nails in Durham or Nail Yeah in Raleigh when I want nail art. But this place is closer to where I live, so I decided to take a chance. I called and was told I could come right away. When I got there, they had me soak my feet in a tub... for 30 minutes. Ok fine, they're busy. Then the pedicure was the most rushed, uncomfortable pedicure I've ever had. My nails weren't even filed evenly. Not a relaxing experience, but whatever. The thing that tipped me over the edge was the manicure. I have gotten gel manicures many places. None of those places dipped my nails into hot water. I was surprised when they did here. I looked it up later -- turns out you are not supposed to do that because the nail is supposed to be completely dehydrated and free of oils when applying gel nail polish. Sure enough, two days later, it's already chipping. Usually my gel nails last two weeks. Definitely will not be returning here. read more

I got a terrible mani/pedi here. The place was clean and nice and had a good color selection, and are open sundays which is a huge plus, but the woman doing my nails (who also seemed to be in charge) was just going as fast as she possibly could (probably because they were busy and she wanted to hurry me out) but it resulted in a manicure and pedicure that probably wont last two days. read more

First I tried to get my nails done on Saturday they were closed early. I was disappointed because I had left work early to get there for 7 only to find out they were closed an hour earlier. I couldn't get back for Sunday because I was working. I was off Monday went into store at 2:15 they had 1 customer sitting in chair and another drying her nails. I asked if I could get my nails done. I explained my nails were broken from last visit and was hurting my fingers. The owner said to me I needed to make an appointment. I said I was here before no one told me that my next visit needed to be by appointment. Several workers came out from back because store was quiet they had no customers. I asked could anyone do my nails. Lady and Elly told me no I needed an appointment to come back. I was very bothered by their response because my first visit was pleasant. I spent $93 to get my nails an pedicure done. Had they told me this was a by appointments only I would have made one then...I ended up going to another nail salon up the block who had very nice service. They had chairs for little girls to get pedicures and have their birthday parties. A room for bridal parties. And a full bar with mix drinks. Nail Trix. They excepted walk ins. read more

I have been coming here almost since they opened. I have always found the staff friendly and helpful. I love the mani/pedi specials they have Monday through Wednesday. Even if there is a wait, they are attentive and let you know they haven't forgotten about you - which is a huge plus to me. I have never had a bad mani or pedi but feel they would be very open to discussing what you didn't like and fixing it for you. I read that someone wrote it was dark in the back where they do the pedi but I actually prefer that and find it more private and relaxing. I recommend this place! read more

I have gotten my manicure and pedicure done for more than 15 years. I had the worst experience at this shop. The reason I chose this place is because the place I usually go to was going to be a 2 hour wait. Only 2 people in this shop, now I can see why. The people in the shop was very unprofessional and not experience. It was too dark where they do the pedicure. He could not see how to properly file my toes. I wanted jel on my finger nails. He file my finger nails. He would not allow me to wash my hands afterwards. He places jel on top of the dust from filing of my nails. When I informed him I felt like crying. This was the worst experience I have ever had within the 15 years of getting my nails done. When I told them they were unprofessional they dismiss me from the shop. I had to remove the sloppy looking jel myself when I got home. I had more anxiety when I left this shop, then when I go home from work. I was so torn by their unprofessionalism and their attitude. I plan not to go back. Great looking shop with people who do sloppy work. read more

I wanted to purchase a gift card for a girlfriend for her birthday. The sign on the door indicates they open for business at 10:00am. I arrived early and waited. I looked inside and it seemed relatively clean (expect for the pennies dropped and left on the floor) and pleasant. You would think that someone would arrive a few minutes prior to opening to turn on the lights, place the sign outside, etc. , but apparently not so. Ok that's fine, and I wait (with my 1 year old)... finally at 10:10 I see 3 people enter through the back door. One comes to the front door to unlock it and open it. No friendly greeting and certainly no apology. I enter and another person asks what I need. I said I was interested in purchasing a gift card but asked whether it was common for the nail salon to open late- my friend has 2 young kids and every minute of her day counts! Again no apology, but rather she states "it was only 5 minutes." Actually, no it was 10 even by the clock on your wall. Given there are so many average nail salons in the area, I cannot see giving my business to a place that does not seem to care about or respect potential clients. read more