I've been coming to Moss Beauty for over 6 years and cannot recommend it enough. Rhonda the owner…read moreis the most amazing waxer. She uses two different types of wax and makes the process as close to painless with her incredible skills. She now focuses solely on body waxing and especially bikini and legs/arms. She's been doing this a long time and even when I've been traveling and had to go to other places nowhere compares to Moss. She is also a great sex educator and sells high quality and well-curated toys in her store. She'll give you great advice and is just fun and easy to be around and talk to. Lastly she's super LGBTQ+ welcoming and embracing - so it doesn't matter who you are you will be welcomed and made to feel very comfortable at Moss.

I've had mixed experiences here! My first was really lovely but the second time was a bit stressful.read more

I HAVE DOUND ME A NEW WAXICIAN!! McKenzie W. Did such a great job, as painless as it gets. She was…read moreengaging with me w a warm aura, very kind.. and made me feel comfortable. I have scheduled my next appointment in advance! If you're looking for a new wax lady, she's it! The Retreat overall is such a beautiful place w kind souls and very relaxing. Durham has a gem.

Their brand is smugness and condescension. More like "the abuse" and not "the retreat." I'm sorry…read moreto say they have lost my business forever and I can never recommend in the future. The attitude of the person I dealt with makes me never want to go again. My family has paid for a half dozen services and yet there is no thought to a long term relationship. Transactional thinking that will cost them. They are actually just around the corner from me and I would have considered making this a more regular stop, but one interaction has cost them a lifetime of business.

I'm back with my annual 5 star review update! Nicole is still the absolute best to do it and her…read morekindness and expertise make this experience worth it every single time. I've been coming for years now and it's amazing how minimal the pain is and I truly credit it to Nicole's many years of expertise. The environment is clean and peaceful, she curates a great vibe to relax you for your service. As long as I am in the area Nicole will be my go to for any and all waxing needs.

I visited The Hue Solution for a facial. Nicole was friendly and welcoming, and she made sure I…read morefelt comfortable. She explained each step she performed along the way, and educated me on how to best care for my skin in my home routine. I am looking forward to my next visit.

Mixed emotions! I've been getting my brows done at Define Brows and Spa for a year and everything…read morehad always been great... until today. I mentioned that I was letting my brows grow and only wanted a light cleanup, but they ended up making them way too thin and even took off a bit of skin between my brows. The place is good, but I recommend asking for the name of the person who does your brows and sticking with the same person each visit to avoid inconsistencies.

I haven't had my eyebrows threaded in years, and I had a good experience at Define! I came with my…read morefriend who is a regular. There was no wait, the threading was quick, and it was not as painful as I thought it was going to be. My eyebrows look nice!

Hands down, the best wax I've ever had. The ladies were extremely thorough, kind and efficient. I…read morereceived underarm, full leg, Brazilian waxes in under an hour. They made me feel comfortable and welcome and did an excellent job. I cannot praise them enough! Thank you!

I requested a facial, and was able to get an appointment quickly with little notice. I was greeted…read morenicely and setup in a room. I think facials are not their forte here unfortunately. There were many spots missed. I am sure their brow services are much better as they seemed busy there. Staff was friendly.

What a wonderfully blissful space for a facial! Vibes are warm, welcoming, and whimsical. Carissa's…read moreconsultation was nurturing and thorough. Her presence and technique so soothing that I fell asleep three quarters of the way in! I awoke refreshed an glowing. My skin can breathe again. The jump start I needed to motivate better self-care. So grateful.

Wonderful, wonderful establishment! I have had only two different sessions and I can't wait to go…read moreback for more! I immediately felt relief and comfort as soon as I was done with my appointment. Everyone has been very knowledgeable and professional. I have had a two different sessions including Ashiatsu and fire cupping.

Went in on my lunch break to get a Brazilian. The facility was EXTREMELY clean and smelled really…read moregood. The front desk team was very friendly and attentive. My waxer Ebony was literally amazing. I'm pregnant and she made me very comfortable. Her energy is infectious and I left with a smile that carried me through the day, plus I was nice and fresh now. My next appointment is a as already scheduled!

Great experience at this location. Receptionist was very polite and sweet. My wax girl was Mary…read more She's the sweetest, made me feel 100% comfortable and takes her time doing her job. Very satisfied with this location.

Best service and ladies are great.I had Lash lift and full face perfectly done in a decent…read moretime.Very clean and thorough.Can't wait to try their facial!!

Nancy is amazing! She completely transformed my brows: super precise, gentle, and knows exactly…read morewhat shape works best for your face. You can tell she really cares about her work and wants you to leave feeling confident. The salon itself is clean, relaxing, and everyone there is friendly. I've gone to a lot of places before, but Nancy is the only one I actually trust with my brows now. She's quick but never rushes, and the results are always perfect. If you're thinking about trying a new brow place, ask for Nancy -- she's the best!

Just had the BEST most pain-free waxing ever. Wish I had discovered Cinthyiana earlier!…read moreGreat job waxing and shaping my eyebrows as well.

Had such a good visit! I had Telasha for a modified bikini wax and she was great! We had a…read morecomfortable conversation going the whole time. She was so efficient and welcoming. I wanted a full brazillian, but I am not 18 yet. I was confused because I never saw that on the website, but I am still happy with my service! I will be back!

Been going to this location for nearly 6 years and typically prefer services from Alicia…read more I needed to schedule an appointment on a day she was off and was paired with Rachel. She was great! If you're looking for a holistic approach to your waxing experience she's great! It was refreshing to learn about natural approaches to care for troubled skin areas. I still purchase products from EWC and use the serum to prevent ingrown hairs post waxing. Alicia and Rachel are the best!

I visited EWC last summer after being referred by a neighbor. She gave high praises about the…read moreservice and I needed to find a new esthetician closer to home. All the ladies are fabulous here. Asia and Aaliyah at the front desk are professionals. They provide excellent phone and front desk service and etiquette. I've been Brazilian waxing here for almost a year now and I appreciate someone who is meticulous and has an eye for attention to detail. There is nothing worst than spending money on a wax that is not done properly. The comfort wax is the perfect temperature and it is almost painless ! I'm in good hands here. Now that I've been to the other Raleigh location, this is my favorite. Recently my 2 favorite estheticians left the company. I met with Angela for the first time who is excellent. No hair left behind is the goal. I purchase the ingrown hair serum and Aloe body polish to maintain my bikini area in between appointments and it has lasted me months for the value. The products work miracles ! 5 stars.