First off, if all you need is a piano tune, use Michael. Michael's way of tuning is without…read moreelectronics. He uses the overtones and tunes the piano relative to itself, so it sounds correct. If you need work done on your piano, Michael is the most qualified, proficient, and reasonable expert you could possibly get. I've known Michael for 20 years, and have always trusted his judgement. My family piano is a 70 year old Baldwin baby grand. Played constantly since 1950, its hammers desperately needed replacing. Overtones were out of control. The mechanical back end of this piano had never been touched. We discussed whether to fully rebuild and tear it down- restring, and restore it. Costs were discussed honestly and candidly. We decided for Michael to replace the hammers and shanks and see where to go from there. Michael removed the action from our piano and took it to his shop, sent out hammer samples to have the hammers and shanks made custom from Germany, and with zero delay installed and regulated them. This was just the start. Michael bleached, cleaned, scrubbed, and adjusted all keys and the entire action to make it all feel like silk and move like sprung oil. When he reinstalled the action at our house, it was pretty close to dead on- he adjusted the regulation and action of the hammers, instantly NIGHT and DAY comparison in tone. Full real whole tones now sing from this glorious instrument, with the bass twice the thickness as before- I was able to go bottom to top chromatic octaves high speed with precise breaks in between all notes. Then he tuned it. Now the family piano will continue to serve for another 70 years. Next year I plan to have Michael replace the strings......

Our movers accidentally damaged the screw socket of our piano (Yamaha GA1) during the move. I…read morewanted to get expert advice so I contacted Stay Tuned Piano through Yelp. Michael quoted me for a "Free consultation" on Yelp and asked me to provide him details. It took about a week to get his partner Ken, who lived in my area to stop by for a quick estimate. Ken determined that it was nearly impossible to fix it without occurring high cost. He told me QUOTE "...there's only 2 people in Northern California who can do a legendary work like this. One is talking to you in your living room.. and the other is my partner, Mike..." Through Ken's Legendary assessment, he said it requires 4 people @$600/hr with 15-20 (really? Just for screw bolt...) he then offered $400 for my piano... I felt like Ken was trying to rip me off, so I declined his offer to part our ways. Ken came back demanding a payment of $250 for the consultation fee, which was supposed to be Free. I declined the payment, and he started commenting towards my mother of how bad of a son she had raised. Then I told him to get out, and then he started calling his wife, and had his wife talk to my mother over the phone of how rude I was of [not accepting $400 sell offer or paying $250 on a "Free Consultation"] Then I called the police on speaker phone.. and he finally decided to leave. While packing up, he STOLE 2 big bolts that belonged to our piano. Ultimately, I was able to get our Mover's insurance to compensate all the repairs.. so that's that. But Mike and Ken.... stay away at all costs!

Haven't had my piano tuned in 20 years but kept it in good condition... Steven did an amazing…read moretuning on it... he is timely and very efficient. I'll see him in a year!! If I could figure out how to post the video I took of him playing it after he was done tuning it, I would. You'd be amazed!!

Steven was recommended to us by a teacher at Opus 1 Music Studio. He was thorough and helped to…read moreget a baby grand that wasn't tuned in years back in tune. He also helped to get some sticky keys on the high-end register back in shape. His prices are reasonable and he provides a price list in advance so you know he's not making up numbers as he goes. Like the other reviews stated, Steven is very experienced and knowledgeable. We really appreciate his work and are so glad we found our go-to piano tuner for future tune-ups.

Huge thanks to Karl and John for their top quality work on our old Yamaha piano that hadn't been…read moreserviced in years. It sounds AMAZING - night and day from before. Thanks as well to Dawn for her easy and clear communication in setting it all up. Very kind folks, and experts at their craft. I can't recommend them enough.

Great on all fronts. They moved and tuned our piano and did a wonderful professional job. Can't…read morerecommend highly enough.

Shawn did an amazing job repairing and tuning our piano. He had a great attitude and got everything…read moredone pretty quickly. Our piano hadn't been touched in a number of years and so we did need him to come two different times. He was very upfront about all of that needing to be done and the costs associated with it. And we do expect him to come back one more time for a tuneup in about six months or so.

Honest and Helpful!…read more I have a piano that has a wheel missing so I reached out to S&A to get a quote on their repair service. I sent them pictures which weren't clear so they said they would come out to see my piano in person to give a better, more accurate quote. Aimee communicated with me through email and she was very responsive. Shawn came out to my house to review the piano. Shawn is very knowledgeable and pleasant person to work with. We're moving this Friday and he said that there wasn't enough time to fix the wheel. But he gave us directions on what we could do and gave us instructions on how to do the repair. He referred us to sites we can get our replacement parts as well as tips on how to fix our piano. I felt so bad that he came out, helped us and we didn't given him any business so I thought the least I could do is spread the word on how great their service is. I 100% recommend S&A! =)

Jeff was great! He responded to my inquiry for a tuning right away. He is friendly and sociable,…read moreand very professional. Spent 2 hours on my Steinway baby grand, and made it sound fantastic. He's been in the piano business all his life, so I really trust him. I would definitely hire Jeff again!

Jeff was extremely communicative, thorough and professional. Within a week I scheduled a tuning for…read moremy 1996 Yamaha C3 grand piano that had been sitting in my garage for 3 years. Can't remember the last time it was tuned and when I tell you she plays so beautifully ... I probably played it for 2 hours straight after he finished. Jeff charged a reasonable fee and he was done in about 2 hours. Highly recommend!

My piano which had not been tuned since 2002, was tuned perfectly over a series of two visits…read more James Frederickson was the expert who tuned my piano. He also shared some tips about cleaning piano keys and keeping the piano in tune. The fee was reasonable, too. I unconditionally recommend Denzil's Piano Service.

Thorough piano tuning and great service! I've used them 4 or 5 times over the years. I've never had…read morea problem.

Jian Min was responsive and professional. He showed up on time and did a good job…read more As my piano hadn't been tuned in a long time, he provided the option of a longer one time tuning or two separate tuning sessions one month apart. Given that the price difference was minimal and that it would have been easier for him to do a single session instead of coming here twice, I appreciate that he recommended the separate sessions to give the piano time to settle before subsequent fine tuning. He also recommended an in-piano dehumidifier as my location is very humid (which is true) and there are visible signs of moisture damage inside the piano. I appreciate that he informed me of this, but without being pushy about it.

We acquired a well-aged but well-kept Baldwin baby grand (likely built in the 1940-50s!) Last…read moretuning was supposedly 2-3 years ago? After having it professionally disassembled and moved from Walnut Creek to Dublin, up a flight of stairs, & adjusted to a new environment, it needed some tuning. Found Jian on Yelp, who was responsive through text for an appointment. He serviced Baldy to optimal pitch at a very reasonable rate (compared to other quotes). Daughter's piano teacher is pleased, and my "wide, dark, & handsome" plays wonderfully in tune! (FYI, my cello is my "tall, dark, & handsome" lol)

Rich tuned my Steinway and it sounds beautiful as ever…read more He arrived promptly and was courteous and answered questions I had. He then performed a lovely piece for me.

Professional!! Great service…read moreWas very open with discussing the piano condition I will use him again

My moms old piano hasn't been tuned in decades and I was worried it was too far gone. My brother…read moreset up an appointment and they were able to come out before the New Year! Timely and professional, Camden(I think that's how it's spelled) took the time to answer my curiosities about the mechanics of the piano. Thank you again!

I contacted Gress Piano Service to get some advice regarding my first piano purchase. I set up a…read morezoom call with Camden. He was patient and helpful answering my many questions about "new vs. used", and what I should look for in a piano. I felt very confident and comfortable when I did go to a piano store to shop. I purchased a wonderful piano and Camden came to tune it today. He is professional and efficient, and the piano sounds wonderful.

I visited Allegro Music to drop off a trumpet with a stuck second valve piston for repair and…read moresearched for a new trumpet. I was greeted by Brandon he was outstanding. He inspected the trumpet and found the cause of the issue within a few minutes! In addition, he educated me on the different types and purposes of various trumpet greases and oils. I was delighted with the repair and the quick turnaround time. Thank you to Brandon and the repair team! As for my search for a new trumpet, I found it and bought it right there at Allegro Music. They offer competitive prices, and I want to thank Clarence for an easy transaction! Overall, I had a fantastic experience at Allegro Music.

Called Allegro Music and spoke to Doug, the sax repairman, explained my (new to me) used tenor…read moresax's situation and he said to bring it down. Turns out the horn had more issues than I originally brought it in for, but Doug took the time to patiently explain/fix everything despite his busy work bench. This was a very pleasant transaction that also didn't break the bank! I told Doug he has a new customer and I'll bring my sax in yearly to him for maintenance. Store is clean, well laid-out and the staff friendly. Thanks so much.