Very clean and great working equipment as well as amazing customer service !I go here every week to…read moredo my laundry and since using them I should go anywhere else !!!!!

Needed a laundromat for the few days I was in town. There were 2 options. A full service one, and…read morethis place. There is no website for this place, but it did have reviews on another platform. This location is not affiliated with any other "The Wash House" in NC. I was happy this place had an option for using a credit card. Not many of us carry around quarters anymore. I took an uber over here. Upon walking in, the place was very clean and somewhat new. I think it opened last year. There were a lot of machines and dryers of various sizes. 6 different size washers and at least 3 different size dryers. As I mentioned, you can use your credit card or cash, BUT you do have to buy a laundry card, which costs $1. No big deal. I brought cash with me, as I didnt want to overload the laundry card, and not have money sitting on the card. So I calculated how much I needed to complete my wash and put the exact amount on the card. I used 2 different size washers for some sheets/pillowcases and my personal laundry. These are typical machines you would find at any other laundromat. I used the smallest dryers they had. The heat was great. 20 minutes is one cycle (on the smaller dryer) and it got all my items completely dry. Here is the breakdown on the prices: Laundry card - $1 Washer Prices - $2.50, $3.50, $5.50, $7, $9.50, $12 Dryer Prices - $.75 (12 or 20 minutes)

This laundromat is the best one I've been to in a long time. The staff is super friendly and the…read moreplace is always clean. I will never go to another laundromat!!

First time using them turned in five shirts Thursday pick them up today nice and clean and pressed…read moreI will definitely be giving them more business in the future. The lady at the counter was very nice and courteous and informative.

I was extremely happy with the service, result and how quickly the turnaround was. Price was…read morereasonable It was for the washing of a king size comforter. I will use them again

Ok so our dryer stopped working and it's been years since I've been to a laundry mat I mean years…read morelike college days!! Lol I had no clue as to what I was doing simply lost! However, customers inside was very friendly to help me in drying our clothes lol I'd say it's a good place to go. However , if you have your own and if gives out I do recommend coming here until yours is fixed.

UPDATE! I decided to give it one more chance since all…read moremachines in my complex were in use. What a change! April was friendly and helpful and it looks as if the owner read the reviews and took them to heart. The place is being cleaned up it seems and I am glad. It's in a great location and if it closed...not good. Thank you to whomever listened. We WANT you to stay in business!

I gave this place a break ! Came back still one of the worse laundry mat ! Put my clothes in the…read morewash and came back my clothes was done but soak I did not want to be here more than I had to be !!!! All Machines do not work !! And the dry don't either. Never been to a laundry mat that charge u 25 cent more to wash your clothes in hot water ! Never coming back here !!!!

Great place to do laundry on our stay. The attendant was great and don't know why there are bad…read morereviews when it went great for us!! It's a laundromat not a resort! Wash your clothes and leave.

All washers are either out of order and the dryers take 0.25 cents to dry, you have to add $2.00 to…read moreget them dried if you dont add more because they're still damp. Everytime I come here either washers are out of order or the dryers are out of service. This is ridiculous get you crap together!

This laundromat has been opened since May 2020. I was very impressed on how clean this laundromat…read morewas! It was air conditioned so it was very pleasant inside. The washers were $4, speed washers $5, and dryers were .25/5 min. There was one hiccup while I was there. I used their change machine to get quarters, and did not get all the quarters back owed me. I called the number posted on the door for problems, and the guy said he would send someone out there. He got there within 15 minutes!! He verified the problem, and gave me the quarters owed me. Also, as a single woman I felt safe there bc there were security cameras onboard, and a decent amount of traffic outside the laundromat. Another benefit was that if I had gotten hungry, there were 2 eateries in the mall that the laundromat was located. I highly recommend this laundromat!!

Nice & clean. Every machine seem to be working properly. Bathrooms were also clean and had toilet…read moretissue & paper towels. They also leave out bottles of sanitizer solution to clean your station before use. I hate going to wash clothes anywhere but this laundromat made it a more pleasant experience than I usually have at any other laundry mat. Thanks so much.

I have now had the Purifi washing machine over 2 years. With the help of an electrician relative I…read morediagnosed the problem - the lid sensor. Under the plastic cover there is a magnet enclosed and it senses whether the lid is closed. The piece looked fully in tact but once I removed it and bypassed the piece entirely, the washer works. Note that this is how you void the warranty but the company was never going to make good on it anyway. I never use the hot diaper cycle anymore out of fear that something else may break. But besides that I have been using the machine regularly for a while now. My only grievance is it starts to smell like mold if you leave the lid shut and don't wash anything for about four days.

UPDATE2: March 29, 2025. I received the laundry spinner two weeks ago and I have to say that so far…read moreit has been excellent. Seems to be well-made and spins clothes pretty close to bone-dry. The customer service from The Laundry Alternative was not what I have come to expect even in the Internet Age, but the product did arrive eventually and it is a quality product. Accordingly I have increased the rating to three (3) stars; if you can tolerate being kept in the dark for several weeks about the status of your order, then TLA's Ninja 3200RPM laundry spinner is a worthwhile purchase. Should something go wrong with the spinner I doubt I will be contacting TLA regarding repair; it looks like a pretty simple machine and should be no harder to self-repair than a small washing machine. UPDATE1: As of March 17, 2025, I have been notified by the third-party tracking app that my laundry spinner is in transit. Will update as/if the situation develops. ORIGINAL REVIEW: OK, so it's becoming apparent to me that this company either has gone or is on the verge of going out of business. Evidence: - my order remains unfulfilled more than two weeks after delivery was predicted (and a full month after I placed the order); - the company's third-party order tracking system has not updated status (not even to something like "Product Delayed") in the month since I placed the order; - in the interim, major retail outlets that sold this company's products have ceased to sell them, with Walmart even erasing its web page for the products; - online reviews going back to November 2024 show other consumers also have unfulfilled orders, as well as bad or nonexistent customer service experiences when seeking updates. I suspect I am out $165. Their products may be excellent, but an excellent product can only help you if you actually receive it. If by some miracle this company is still operating as a going concern, I would advise you to take your custom elsewhere.

Fortunately my trips to the laundromat are only about every three months or so. To wash large…read moreblankets and throw rugs too big or bulky for my house washer and dryer. Very disappointing, the place was very dirty and so many of the washers and dryers were OUT OF ORDER! Even the washer I chose, because it didn't have an out of order sign was broke. You couldn't feed your quarters because the change receiver was coming apart. I found that out only after I fed a couple of dollars in quarters thatI couldn't retrieve . I traveled from Hampstead to Holly Ridge only afterI had read online that the laundromat was under new ownership and was improved. No one was on sight! Not going back.

Here on a Fri afternoon and there is only one other person in here with me. As you can see the…read moreprices are a bit high, but the owner seems like a nice guy(called me back when my iphone got me lost) and the facilities are clean enough. There is a bathroom and about 15 washers and 15 dryers. I will be back until I buy my own washer/dryer combo.