Pros: It was clean. Music was loud, but appropriate for the evening crowd and good playlist. Lanes…read morefunctioned well. Cons: Not a lot of balls when it is busy so people were walking up to others to ask to take their balls. When we got there, we weren't sure how many games we wanted to play and if we wanted to bowl 3 each to get the special, but the cashier said we could bowl whatever # we wanted and then decide later how to split it up when we were finished. We were litetally talking with her about the about the buy-2-get-1-half-off deal when she said that. When we went to check out to pay, a different cashier would not honor the special and said we would have had to pay for that at the beginning. The first cashier NEVER said that! I saw her afterwards and questioned it, and she said something like, "oh, yeah, you'd had to buy that before you started," and blew me off. I told her she never said that, and the rest of my party agreed 100%, and that she had told us she'd split it up after, but that didn't seem to matter. That's a bit of bait and switch action. Dishonest. We played 10 games total, 4 shoe rentals, and got ZERO discount, but should have gotten 3 games at half price. Also, they don't split a check by dollar amount, but by line item, which was also less convenient. Disappointing experience to have to pay more than expected and the cashier could have cared less.

Love this place! The interior gives off great vibes no matter if you're bowling day or night with…read moretheir lighting and music. Food is great and service is friendly. Although a little pricier than other bowling alleys, it's definitely worth it for the experience.

My company invited me to come here for a fun activity after work. Beltline lanes and gaming offers…read morebowling and they also have a gaming area as well as a place to eat inside with a bar. I had a few bites from the food place inside as well as a soda. I did not order from the menu. It was set up in the bar area part of the package that the company purchased us. The food was ok.Then I went off to bowl. It was a lot of fun. It is not a very busy bowling area but it was still nice and well maintained. They also have many games that you can play in their gaming area. You can also win prizes as well. They have plenty of parking in their parking lot. The price to bowl when I went was $5 and $4 for the shoe rental the bowling balls are provided

So I went with a group of People to go bowling, the desk for…read morebowling understood customer service. The young lady might not have understood some things but I believe his man was Andre' was on it. Helped out extremely! The food service area was horrible. Maybe we were too early, but it took for-ever- er to get some drinks and food even ordered. Then it took forever to get the food, then once we got the food we never saw the server again... yes we had paid our tab but we needed refills on drinks and to go containers. I even went to the dinning room hostess who was looking at Facebook when I walked up and ask her, but they still NEVER came. It finally took a lady in plain clothes. To finally get us Togo containers. We never did get our drink refills!!

This is Grand on Main in Columbia, SC…read more Chicken and Waffles are crispy and fluffy. The service is great there, they have a bowling alley, bar, a small stage for singers, and they have tv's that you can watch the games I went to The Grand for my birthday and it was amazing. So, please try it!!!!!

Diamond - 5 Stars Jacob - 1 Star…read more After an extra long visit to SC, a friend suggested we hang out before I head back to NYC. We ended up stopping at The Grand around 9/9:30pm on a Saturday. Upon entering the hostess informed us they were currently only serving the late night menu. We said no problem and elected to grab seats at the bar. There were several empty tables and a few empty seats @ the bar. However, the only two seats together at the bar needed to be cleared from the last patrons that were seated. We stood there for over 20 mins while Jacob continued to walk by never acknowledging us or the fact that we couldn't sit. When he finally cleared the dishes he just walked away, never cleaning the area. When he returned he still never greeted us or apologized for the wait, the mess... nothing. Jacob: What are you having? Me: Well hello... Jacob: Yea... what do you want? Me: Wow... ok. For starters can you please whip off the bar so we can properly have a seat. There is still food residue here from the last customers. ** we get a visible huff** He wipes down the bar and we proceed to order drinks, while he never really speak any more it's all via motions and body language. Amongst ourselves we check in with one another to confirm that we both were feeling very unwelcome. Instantly we decide that we will not be ordering anything additional and will be leaving after this one drink. Which is just as well because Jacob never returns. Someone , whom I can only assume was of a mangement status, asked if Jacob was helpful and we promptly and simultaneously said no and that we would like or bill. She shook her head in utter disbelief and disgust but then she also disappeared. Just so happened that Diamond, whom was on the other side of the bar happen to walk pass. She stopped and asked if we were ok after witnessing our frustration. We explained that we wanted the check and why we were leaving. She was super apologetic and closed out our tab. Her energy literal turned the experience around and if she would have came to our rescue sooner we would have considered staying. Thank you Diamond. Just A Note: Unfortunately, bad first impression because The Grand seems like it may offer a good time with the bowling lanes in the back.

Good food, ok bowling, machines break and service is subpar. They will ignore ur requests for…read morebroken lanes, ball return failing, and they don't turn the fans on when asked. Also messed up our league average for 5 weeks straight

Disappointing the "drink" policy. My son has a medical condition where he constantly needs to stay…read morehydrated. This interferes with him medically and performance wise to keep cool

I've never met someone with so much energy and enthusiasm as Shakespeare! You can truly tell he…read moreloves his job and cares so much about the people in the community. He brings the joy into service! He will always have me as a customer!

Marcus was very helpful and is a showed great customer service, One of the games broke down and I…read morewent to get one of the employees to help with the situation and Marcus came over and fixed the game right away he was more than happy to help me and my friends whatever he is getting paid isn't enough he deserves more for the type of customer service he provided,

Not as big as the other bowling alley. THEY SERVE ALCOHOL and have other things for children to do…read moreas well. Nice place.

I love the option of midnight bowling, we had a family reunion earlier that day and wanted to…read morecontinue the night bowling, the price is $20 for unlimited bowling till 2am. The alley offers food as well. I got mild hot sauced wings with ranch dressing which were very good, the wings were popping so much that they actually ran out of wings an hour before the place closed.

I had a fraudulent $1 "test charge" made on my credit card by this business, beware. Outside of…read moretheir open hours too which is extra suspicious.

A crazy long wait for a lane but was expected with the families of over 900 graduates. The staff…read morewas friendly and the atmosphere was very energetic and fun! The bathrooms definitely could have used a lot of assistance. Was a great day!

This place is great and clean for the most part. You have to understand that this is location on a…read morebase and not somewhere else. The best part is that all the workers are friendly and understanding. I'm sure they have seen and heard it all working here. The food and drinking option is great. However, when I came here with my friends they only had one beer option and it tasted as if it wasn't even beer. Also they mixed up my food with someone else. Their wings and tenders are great however. Tasted so good for being bowling food.

This is the best center in Columbia. It has been completely remolded and has good food and drinks…read more The staff is very friendly and helpful. The new owners have redone the place and super.

We took our grandchildren here today (7 & 11), and everything was wonderful. Staff is friendly,…read moreeverything was clean, including the bathroom. Food and drinks were reasonably price. We will definitely be going back.

Came here for a birthday party, the kids had a good time. They have a bowling alley, bar, laser…read moretag, and arcade area- truly something for everybody. It does get busy on weekends and there's a lot of teens working here so just come with patience and be nice they truly tried their best. Parts of the party were a little unorganized but at the end of the day the kids had a great time. The food was actually pretty good and they even had robots delivering the food which was epic.

We came here for a field trip for my school, my kiddos were on fall break so they tagged along. I…read moreappreciated the help the manager gave me when checking in to make sure my children were close to the lanes for my friend trip. It made life so much easier! The field trip was didn't students enjoyed themselves! My children had fun, all and all it was a good experience. I was slightly disappointed with the food, I truly hate that everything is digital; our order came out in a robot but we had to go to the bar to get drinks. Multiple times I had to follow up as the food order came out wrong. It made it hard to eat and make everything enjoyable.