Lucy and her office staff are true professionals who deeply care about their clients. Lucy takes care of all the insurance needs for my family, she and her staff always look not only for the best insurance deals, but they are also honest and upfront and ensure we have the appropriate insurance coverage. I highly recommend Lucy and her team for all your insurance needs. read more

Best decision I ever made , with switching insurances to State Farm. Araceli help me out & gave the best advise. I Definitely recommend going thru her if your in need of auto insurance. Thank you again. Beyond great customer service from her!!! read more

Great customer service and an amazing company. Lucy Rodas and her team are always very pleasant and cheerful. It's a joy calling the office when I need something. That's actually the best part about becoming a statefarm customer. You get the strong powerful company to protect your assets while also having a local office that you can visit and speak to someone face to face. It's like having the best of both worlds. Thank you guys for all that you do for me and my family. read more

Lucy Rodas - State Farm Insurance Agent - Statefarm Office front desk as soon as you walk in. - Auto Insurance Near Me - Downey, California

Amazing customer service!! Lucy and her staff are extremely knowledgeable, reliable, and professional. They always go above and beyond! I highly recommend. read more

Lucy Rodas is an incredible agent to work with. Lucy is knowledgeable, reliable, professional and she delivers amazing customer service. Insurance can be complicated but Lucy is available to discuss any questions or concerns you may have. She works with you to discuss the right amount of coverage that works for both your individual needs and budget. As first time home buyers, Lucy walked us through our options for home insurance and auto insurance to keep us protected. As a client, she has your best interest at heart. I highly recommend you seek Lucy Rodas for your insurance needs read more

Amazing service from Michelle explained the policy very we'll definitely recommend to friends and family

Lucy and her whole team are amazing!! They are so patient and really care about their clients! Highly recommend!

Have had this insurance for several years! Have had no problems with them.. got involved in an accident and they responded very quickly. Great customer service read more

Great customer service!! Special shout out to Erik who took the time to answer all of my questions! Highly recommend Lucy and her team for any insurance needs! read more

Lucy Rodas and her team are very professional and easy to work with. I recently rented an RV and was able to forgo the insurance requirement. Lucy's team quickly contacted the rental place and provided all documentation required including a Certificate of Insurance. Lucy's passion shows she cares about your needs which translates to trust and excellence on the job. I highly recommend her as an insurance agent. read more

This is the worst insurance office I have ever had to deal with in my 30 years of having insurance. This office does not let you cancel your policy without giving you the run around and stalling almost 2 weeks. Don't use this office unless you never plan on leaving. Shame on you Lucy Rodas. read more

She is very knowledgeable If she cant give you an answer she'll find the answer never leabes you in the dark or ignores you read more

Terrible. I am so relieved that I switched to AAA. The communication at this place is awful. My policy got changed twice before my renewal date. The people who helped me didn't even know what they were doing. Money was being withdrawn from my account without my consent and on top of that it was twice as much as I owed. Don't waste your time here. read more

This is the worse insureance agent to deal with gave me the run around wanted to see my new insurance never have had to do this with any other company avoid the headache and find somewhere else to get insurance read more

When it comes to customer service, this agency is in a league by itself. Michelle went above, beyond, and way further than she needed to go in order to help me resolve an insurance issue. She definitely looks out for her customers, and is a pleasure to work with. The world of insurance can be so confusing for the average customer, so when it's time to choose coverage it often comes down to the agency itself and the people who work there. I've had State Farm insurance for 25 years--since I bought my first car--and the folks at this agency are unparalleled in the way they treat their customers. They explain everything simply and clearly, and go out of their way to make sure that you have everything that you need. If I could give them a higher rating, I absolutely would! read more

Lucy has been our, including family, trusted insurance agent for about a decade. Recently, we had a very serious issue where she absolutely went above and beyond, without being asked. Not only did she go out of her way in our time of need, but she also spent countless hours helping us with nothing to gain for herself. She truly is the consummate professional who exemplifies what any good insurance agent should strive to be. Lucy and her team are absolute RockStars!!! read more

My Husband and I recently purchased State Farm Life insurance for our entire family, and Lucy Rodas made the experience quick and enjoyable. In addition to her extensive knowledge, she took the time to thoroughly answer all our questions. We are definitely grateful to have Lucy Rodas as our Agent and strongly endorse and give high marks to her service. Lucy Rodas is an agent that looks out for our best interest. read more

I tried to cancel my policy and they would not let me cancel it. Hounded me for my new insurance information and wanting to know what city I would be moving to. Instead of thanking me for my 25 years of business I got the run around. Very unhappy . read more

I WAS IN SHOCK AT THE GREAT SERVICE here, compared to other insurance agencies I visited that day. They are professionals with great customer service & with a great attitude. I needed car insurance, and I just wanted to get it done, I'm busy with too many things to do. They faxed my other insurance agency, letting them know I would be canceling my car insurance and to stop the monthly auto-pay. That's service. I have house insurance with them already and I finally switched my car insurance to them. I'm saving $600+/year on car insurance. I should have changed sooner!!! read more

Lucy Rodas and her entire staff are the best! They are professional, friendly, and made my experience a very pleasant one. It gives me and my family great peace of mind to know that we have an agent who really looks out for our best interest and is not just out there to make a buck. I strongly recommend the services of Lucy Rodas and her staff for all of your insurance needs. read more