Robert is excellent & professional! He's helped me with my…read moreMedi-Cal & Covered CA enrollments &&&&&& my tax mess! Let me tell yall, I had a tax mess (don't ask me how or why) but going back to 2016 to 2025 (current) and he helped me clean it tf up!!! Obviously wasn't his job to do so or help me but he did & took the time doing it! So grateful and thankful for his help!! Been coming to Robert for about 3 years now. Excellent service & work done here!! I will be back! Thanks Robert!!

If I could give Robert 10 stars I would. I just got off the phone with him and the experience I had…read morewas so much easier and smooth than what I was doing before going to each individual insurance company online trying to get quotes. The whole interaction took about 30 minutes and I was insured within that time. My wife found him through Yelp and it was the best thing I could've gone through. I would highly recommend Rob through the experience that I had and I will definitely be recommending him to my family and friends. This is not a paid advertisement, this is legit no BS, authentic one on one experience with someone who knows what they're doing. Thanks again Rob and I look forward to doing more business with you in the future because I guarantee I will. Thank you again for the wonderful and smooth experience

I am so grateful for Edgar and Ashley. They are both so knowledgeable and professional. I highly…read morerecommend you reach out to them to see where they can help you save money, I was pleasantly surprised.

Highly recommended, Edgar was knowledgeable and helped me choose the insurance option that suited…read moremy needs best . He definitely exceeded my expectations

Anthony has been incredibly helpful with all of my car insurance inquiries and policy changes. He…read moreis always professional, patient,and willing to take the time to answer my questions and make sure everything is handled correctly. I truly appreciate his excellent customer service and dedication.

Worse experience of my life working with Farmers, specifically this Downey location. The agents…read moredon't try to understand you and just forward you to another department. Lack of communication, lack of assistance, and lack of accountability. First, they increased my house insurance by more than double without notification, then they charged my mortgage 3 times the amount, I was told it was a 'glitch', however, 5 months later and it's still not resolved. My house payment went up due to this 'glitch'. I'm shopping for another home insurance and talking to an attorney to get my money back from this place who has robbed me.

If I could give more stars, I would! I just want to take a…read moremoment to express my deepest gratitude and appreciation for Jonathan Maratty at Cost-U-Less Insurance / Freeway Insurance in Downey. From the moment of our phone call, Jonathan treated me and my mom with such kindness, respect, and genuine care. He took the time to truly understand our needs and patiently walked us through every step of the process. His knowledge of auto insurance is outstanding he answered every question with clarity and never once made us feel rushed or pressured. Thanks to Jonathan, we received the best auto quote we've ever been offered, and more importantly, it was affordable and right for my mom which means the world to me. His customer service skills are top tier. Graceful, calm, professional, and patient he's a rare gem in today's fast-paced, impersonal world. It's not every day you meet someone who genuinely cares and treats you like family. So if you're searching for auto insurance and want to work with someone who truly has your best interest at heart, Jonathan Maratty is your go-to guy. Don't hesitate, just ask for him. You'll leave not only covered, but confident and cared for. Thank you from the bottom of my heart, Jonathan. You made this experience easy, affordable, and stress-free. You are appreciated more than words can express.

Thank you so much, Hector Martinez for taking such good care of all my ins needs. We're driving…read moresafe again.

Triple AAA services handy cap placard. The customer service agent was very helpful to do what I…read moreneeded. My service requested was done. and I value AAA

Went to Downey Auto Club to renew tags. It's been a while I've gone to this office but wow, I was…read moreso taken a back when I saw how unprofessional this offices dresses. You would think you walked into a volunteer center for toy giveaways or something. They dress extremely casual and alot of their hair dos are not even combed. hahaha. So funny but seriously, looks totally unprofessional and not what I recall Auto Club being like. Whoever Directs this office needs to do a business attire policy asap. Represent your corporation better.

Gonzalo and Justin have helped me and several of my friends and family members save money on our…read moreauto and home owner's insurance policies. Give them a call, you'll be glad you did!

Thankyou so much great place to go fast and friendly they chose the right plan for me I was in and…read moreout I recommend this to everyone great place to go and very friendly people to talk to you Gonzalo Galvan took great care of me and gave me the best plan that I needed... they're great people and I recommend them to everyone!!!.................Daniel Ricca ..from fine jewelry repair shop of downy

Juan was incredibly helpful and made the whole process easy. He found me coverage for a much lower…read moremonthly rate, and I couldn't be happier. I highly recommend him if you're looking for someone honest, responsive, and genuinely looking out for your best interests! Thank you Juan.

Worked with Juan and he was very helpful! He explained all the policies so I was not confused and…read moreanswered all my questions I had. He was very informative and made sure to walk me through every step! If you are looking for a great agent Juan is your guy!

It's a very good company for my family and me; there are all great preople when it comes to…read moreassisting and are very kind. Great!Great!Great!Great!Great!Great!Great!

If you're looking for the best prices on auto insurance, ask for Margarita at Veronica's Insurance!…read moreShe's incredibly helpful, knowledgeable, and got me a great deal that fit my budget. Highly recommend reaching out to her for a quick and easy quote.

5-Star Yelp Review for Jorge Macias Jr…read more Jorge Macias Jr. was honestly one of the best people I've ever worked with when it comes to insurance! He took his time to listen to what I wanted, understood exactly what I needed, and helped me get the insurance coverage I was looking for without wasting my time. He was patient, helpful, professional, and genuinely cared about helping me. Unlike other experiences I've had, he made the whole process easy and stress-free. I never felt rushed, and he made sure I got what I wanted. I honestly don't regret coming to this insurance office at all. Jorge is the ONLY person I would want to talk to again if I ever have questions or need help with my insurance. If you're looking for someone who actually listens, takes their time, and cares about their customers, ask for Jorge Macias Jr.! He deserves all the recognition for the amazing customer service he provided. Thank you, Jorge, for all your help!

Jorge was such a great help! He answered all of my questions and gave me more information than I…read morethought I needed! Amazing worker! Amazing service!

Lou and Christina are great agents who authentically care about the clients they serve on behalf of…read moreStateFarm. These big insurance companies are luck to have the human touch that agents like Lou and his team bring to the tough moments of life when bad things happen and you need real people to help you navigate serious issues. I've been a client of Lou's for 10+ years as a resident of Downey, CA. So if you are looking for an agent that will work hard for you, Lou and his team are the ones.

I opened up a StateFarm Bank account thinking it would be a great addition to my car, home,…read moreearthquake bundle I already had with my local agent. It was fine for a while, when I didn't need anything. I recently needed some help accessing my account, but the team at this office kept referring me to the national 800 number. They said they don't deal with bank accounts. I called that number, and it auto redirects you back to the agent's office. I tell them what happened, and refer me back to the 800 number. It went like this at all hours of the day. Not very helpful. Tip: Don't open a bank account with StateFarm, or cancel if you already do. The agent's office doesn't help, the national number puts up multiple barriers to getting your transaction completed, and they nickel and dime you for every transaction.