kind, patient, responsive .. everything you want in a travel agent - and more!! had no idea where…read moreto start, I reached out to alejandra asking if she could help me plan a vacation. I had the most odd requests, an island, clear water, flights under 6 hours, etc etc .. I thought it would be impossible but not only did she give me options that matched everything I wanted, she helped me book a luxury all inclusive resort with everything I wanted/needed and found it at a price way below budget. i ask is she helps out with planning excursions & other things in addition to hotels, like flights and car services, and she was so happy to be of service. She gave me personalized recommendations and continues to check in as we await our vacation date. I especially appreciate this. can't wait to continue to book through alejandra!! please don't hesitate! She will save you money and especially your peace of mind Answers so promptly and with such kindness

From the owner: FREE certified travel agent! Message me and let me plan your vacation - my service is completely…read moreFREE, no hidden fees! Hotel & Flight packages, cruises, tours, all-inclusive hotels and much more!

I am extremely disappointed and honestly shocked by my experience at Red Roof PLUS+ Westbury (RII…read more266). After traveling from Atlanta, Georgia with my three children, we checked into a room that I had already prepaid for. The moment we walked in, we saw multiple roaches--four crawling near the entrance and under the rack, and another moving toward the bathroom. When we turned on the lights, they began scattering. I even have photo evidence of this. This is completely unacceptable and a serious health concern--especially with children. I immediately went to the front desk and spoke with Rosa, who refused to issue a refund and stated that no manager was available. She became visibly annoyed as other guests approached and ultimately took back the room key and told me to email--leaving me and my three children without a place to stay after a long trip. No accountability. No solution. No care for a family's safety. I have since escalated this to corporate and will be pursuing a refund and further action if necessary. I strongly advise anyone considering this location to think twice. Cleanliness and basic customer service should not be optional.

This hotel is used as a homeless shelter.. disgusting filthy room , worst experience of my life in…read morereference to a hotel, the sheets were stained, hair on the bed , drug paraphernalia in the room, dirt walls and chairs , the hotel smelled like weed , shady people loitering outside smoking, I confirmed with someone that this is used as the local shelter and they have the nerve to be charging full rates , I wouldn't let my dog stay here . Would give 0 stars if I could ,

WHY NOT CALL US INSTEAD!!! Lower rates than all competitors, anytime day or night for any reason…read morewhatsoever, (516) 410-8888

We reserved this car service to take us to JFK for a 7:30 am flight to San francisco. Howie was our…read moredriver. he arrived 15 minutes early which is appreciated given the concerns about crowds and delays. Unlike the usual taxi companies this was his personal SUV so it was clean and had plenty of room for 4 + luggage. Howie was friendly and drove safely. He also agreed to pick us up. The company checks the flights so he was right there when we arrived which is great considering our flight arrived early. Price was reasonable. We would use them again.

On my last trip to Seattle, from LI, i decided to book (for the first time, ever) through a travel…read moreagency. Liberty Travel booked my trip which included a car rental. Upon my arrival at the Thrifty Car Rental, i was not prepared for the shock of denial 'because my credit score wasn't high enough'. In Seattle, with a car paid for, but no car for the weekend, i was incensed. i called Liberty Travel (on a Saturday, the right person was on holiday, etc.) so nothing could be resolved. When i returned to New York on Monday, Nancy was still out, but i produced evidence (provided by Thrifty Car Rental) of my denial of the use of a vehicle. The challenge was that i had given the money to Liberty Travel who in turn, paid Thrifty so the money had to be recovered by Liberty, before i could be refunded. When Nancy returned, she followed up on the issue and through her perseverance, i was refunded the cost of the car rental. Thank you for your excellent service.

We've collectively decided to take some time and reach out to your management team regarding our…read morerecent trip to Aruba. We booked our trip through Liberty Travel as part of a 40th birthday family celebration. We were a party of seven: close cousins, and we all were extremely excited for this trip mainly because it's our first trip to Aruba and it was our first family trip ever. However, to our surprise upon arrival all of our excitement slowly began fading. Hotel Riu Palace Antillas is currently an incomplete resort with literally one half of the building under major construction, unbeknownst to any of us. The part that's bothersome to all of us was that no one gave us the courtesy or notice to accept the conditions prior to our arrival or the option to reschedule for another less inconvenient time. We were BAMBOOZALED. The Riu Palace was supposed to have been a luxurious, relaxing home away from home. But for our Aruba trip there wasn't any relaxing nor did it feel like home. Upon entrance into the Antillas bedrooms space we immediately notice the dust filed hallways, electrical wires hanging from the ceiling in areas where the guest must access, Constuction workers cat called us and other women every time we walked through the hallways, the constant noise was unbearable inside and outside the resort. One of our group initial requests through our travel agency Liberty Travel was to have three consecutive rooms, this basic request was not honored, again to the failure of this establishment we weren't informed of the changes or lack thereof until the time of check-in. Not only our request was not honored but our group was placed on three completely separate floors. Even though we gave ample notice through our travel agency for Hotel Riu Palace Antillas to accommodate this request. This trip was a complete disappointment. The rooms were incomplete, the bar was not stocked, the shower walls/door were missing, and three adults were placed in a double beds room to share space. These are all standard accommodations for an adult only resort. This was a complete FAILURE. Our four nights, five-day trip from October 7 thru October 11, 2021, we were compelled to switch rooms three nights in a row in an effort to seek some form of comfort. We don't believe that our request was in no means was unreasonable and should have been standard and included. I would never recommend this resort to any of my family members or friends, this was the worst experience ever. Hotel Riu must do better. If I was able to upload the videos I would. Campo Family.

They say these two airports aren't far from each other. But nothing can be further from the truth…read more Traffic makes all the difference. So make sure when booking your flights you know what part of NYC you want to get into. I flew in for the US Open. So this airport is literally minutes from Queens. Headed to Manhattan? Make sure you go to La Guardia. I really liked this airport because it was so convenience clean, and you felt easy easing into New York. Baggage claim was straightforward and I love their duty free shops.

On my way to Paris! The journey has officially begun! Ready…read morefor good food, beautiful sights, unforgettable memories, and a little Paris adventure. Before we even took off, we received outstanding customer service from Sascha at the Delta check-in counter. I hope I'm spelling her name correctly! She was extremely attentive, patient, helpful, and made our check-in experience so much easier. It's always nice to start a trip with someone who genuinely takes the time to make sure you're taken care of. Thank you, Sascha, for starting our Paris trip off on such a positive note! Mixed Bag This Verdict: Paris hasn't even started yet, and the customer service is already giving 5-star energy! Paris, here we come!

Priscila did an AMAZING job coordinating our Italy vacation. Two weeks, 4 cities, multiple tours,…read moretrains,flights, hotels, and everything went PERFECT! Would recommend to anyone looking to do a trip to Italy

Our experience with Tour Italy Now, and specifically our agent Priscila Siano, was above and beyond…read moreexpectation. We had never been to Florence, Cinque Terra or Tuscany before and the thought of trying to blindly plan a trip without guidance was overwhelming. Priscila listened to our goals and planned a trip allowing us to see and enjoy Italy. Not every vacation allows you to have time to absorb the culture, but our trip was planned implementing the perfect pace. We started in Florence which is a high activity city, went next to Cinque Terra which was toned down a bit and ended in a relaxing villa in Tuscany. Every detail was carefully considered with recommendations for sights to see, restaurants, even specific meals to consider! We had just the perfect amount of scheduled activities and days of leisure to explore as we wished. Priscila secured three days with private drivers who spoke English to take us to smaller surrounding villages-STUNNING. We knew exactly where to go, which train to take, had vouchers to tours so lines were skipped, and we stayed at BEAUTIFUL locations where everyone was friendly and the food outstanding! But most ESSENTIAL was the support Priscila provided when our airline was delayed, connecting flights missed, luggage lost, and problems with the airline not issuing a boarding pass. Travel can have a large stress component, but she had our backs ALL THE WAY! We don't know what we would have done without her continued support throughout our trip. It was a trip of a lifetime and we would do it over a millions times because of the superb planning and support provided by Tour Italy Now and Priscila Siano. Mille grazies!!! Forever grateful, Anne in Atlanta, GA

Always on time, helpful and so professional. After difficult flights and busy airports it's so nice…read moreto see the team ready to go as soon as you exit the airport. Cars are always immaculate and stocked with water. Drivers are safe and do a great job rain, snow or sunshine!

They provided exceptional service from the start until the end. Their communication was great…read more Their drivers were polite, and the vehicles were very clean and comfortable. They provided car seats for our young children, and were also flexible when we needed to change our return date and time. I will definitely use them again.

From the moment I called to check for price of airport service to JFK, the person who answered the…read morephone, the owner Steve, was courteous and very respectful. I called other companies which answered with a machine, so I didn't bother to leave a message. I called for pick up to airport the same day and did not get any hassle. The driver Param came even 12 minutes early and patiently waited outside by my house. This was much better the Lyft or Uber where you know there is no complaints of how many luggages you have (we happen to be 2 people with 6 luggages). I couldn't write that on my Lyft app. So, I do recommend calling this company instead of using Lyft or Uber when you want airport service.

I like island trees cab! They go above and beyond my standards to make the ride go amazing! If I…read morebook a taxi for 3am to drive me from Levittown to JFK airport, I know they'll show up early and provide a very smooth ride. This is my 3rd year using this company for winter recess and have always been delighted with their punctuality and responsiveness! I have not logged into uber or lyft since I started using Island Trees Cab! If that doesn't day something about them, I don't know what will!

It's like the best of uber, without the inconsistency of uber. YOU KNOW that their is a protocol;…read moreyou will have comfortable seating , a set rate (paid before the trip starts), water , wifi in all vehicles. I was pleasantly surprised by this taxi service ,as most cabs on long island are using broken down unclean vehicles with reckless drivers with ever changing rates. With the pricing being similar, I would consider Aaron's superior in every way. if they service your area, use them.you wont regret it.

#1 For safe and always on time limos with courteous drivers and clean cars…read more 'Nuf said!