kind, patient, responsive .. everything you want in a travel agent - and more!! had no idea where…read moreto start, I reached out to alejandra asking if she could help me plan a vacation. I had the most odd requests, an island, clear water, flights under 6 hours, etc etc .. I thought it would be impossible but not only did she give me options that matched everything I wanted, she helped me book a luxury all inclusive resort with everything I wanted/needed and found it at a price way below budget. i ask is she helps out with planning excursions & other things in addition to hotels, like flights and car services, and she was so happy to be of service. She gave me personalized recommendations and continues to check in as we await our vacation date. I especially appreciate this. can't wait to continue to book through alejandra!! please don't hesitate! She will save you money and especially your peace of mind Answers so promptly and with such kindness

From the owner: FREE certified travel agent! Message me and let me plan your vacation - my service is completely…read moreFREE, no hidden fees! Hotel & Flight packages, cruises, tours, all-inclusive hotels and much more!

I am extremely disappointed and honestly shocked by my experience at Red Roof PLUS+ Westbury (RII…read more266). After traveling from Atlanta, Georgia with my three children, we checked into a room that I had already prepaid for. The moment we walked in, we saw multiple roaches--four crawling near the entrance and under the rack, and another moving toward the bathroom. When we turned on the lights, they began scattering. I even have photo evidence of this. This is completely unacceptable and a serious health concern--especially with children. I immediately went to the front desk and spoke with Rosa, who refused to issue a refund and stated that no manager was available. She became visibly annoyed as other guests approached and ultimately took back the room key and told me to email--leaving me and my three children without a place to stay after a long trip. No accountability. No solution. No care for a family's safety. I have since escalated this to corporate and will be pursuing a refund and further action if necessary. I strongly advise anyone considering this location to think twice. Cleanliness and basic customer service should not be optional.

This hotel is used as a homeless shelter.. disgusting filthy room , worst experience of my life in…read morereference to a hotel, the sheets were stained, hair on the bed , drug paraphernalia in the room, dirt walls and chairs , the hotel smelled like weed , shady people loitering outside smoking, I confirmed with someone that this is used as the local shelter and they have the nerve to be charging full rates , I wouldn't let my dog stay here . Would give 0 stars if I could ,

We reserved this car service to take us to JFK for a 7:30 am flight to San francisco. Howie was our…read moredriver. he arrived 15 minutes early which is appreciated given the concerns about crowds and delays. Unlike the usual taxi companies this was his personal SUV so it was clean and had plenty of room for 4 + luggage. Howie was friendly and drove safely. He also agreed to pick us up. The company checks the flights so he was right there when we arrived which is great considering our flight arrived early. Price was reasonable. We would use them again.

Aaron thank you very much for being accommodating! Your…read moredrivers very professional getting us to the airport on time and picking us up on arrival timely! We highly recommend your service! We have used other cab services but your company stands out with its reliability,courteous and stress free rides! Again our sincerest gratitude!

On my last trip to Seattle, from LI, i decided to book (for the first time, ever) through a travel…read moreagency. Liberty Travel booked my trip which included a car rental. Upon my arrival at the Thrifty Car Rental, i was not prepared for the shock of denial 'because my credit score wasn't high enough'. In Seattle, with a car paid for, but no car for the weekend, i was incensed. i called Liberty Travel (on a Saturday, the right person was on holiday, etc.) so nothing could be resolved. When i returned to New York on Monday, Nancy was still out, but i produced evidence (provided by Thrifty Car Rental) of my denial of the use of a vehicle. The challenge was that i had given the money to Liberty Travel who in turn, paid Thrifty so the money had to be recovered by Liberty, before i could be refunded. When Nancy returned, she followed up on the issue and through her perseverance, i was refunded the cost of the car rental. Thank you for your excellent service.

We've collectively decided to take some time and reach out to your management team regarding our…read morerecent trip to Aruba. We booked our trip through Liberty Travel as part of a 40th birthday family celebration. We were a party of seven: close cousins, and we all were extremely excited for this trip mainly because it's our first trip to Aruba and it was our first family trip ever. However, to our surprise upon arrival all of our excitement slowly began fading. Hotel Riu Palace Antillas is currently an incomplete resort with literally one half of the building under major construction, unbeknownst to any of us. The part that's bothersome to all of us was that no one gave us the courtesy or notice to accept the conditions prior to our arrival or the option to reschedule for another less inconvenient time. We were BAMBOOZALED. The Riu Palace was supposed to have been a luxurious, relaxing home away from home. But for our Aruba trip there wasn't any relaxing nor did it feel like home. Upon entrance into the Antillas bedrooms space we immediately notice the dust filed hallways, electrical wires hanging from the ceiling in areas where the guest must access, Constuction workers cat called us and other women every time we walked through the hallways, the constant noise was unbearable inside and outside the resort. One of our group initial requests through our travel agency Liberty Travel was to have three consecutive rooms, this basic request was not honored, again to the failure of this establishment we weren't informed of the changes or lack thereof until the time of check-in. Not only our request was not honored but our group was placed on three completely separate floors. Even though we gave ample notice through our travel agency for Hotel Riu Palace Antillas to accommodate this request. This trip was a complete disappointment. The rooms were incomplete, the bar was not stocked, the shower walls/door were missing, and three adults were placed in a double beds room to share space. These are all standard accommodations for an adult only resort. This was a complete FAILURE. Our four nights, five-day trip from October 7 thru October 11, 2021, we were compelled to switch rooms three nights in a row in an effort to seek some form of comfort. We don't believe that our request was in no means was unreasonable and should have been standard and included. I would never recommend this resort to any of my family members or friends, this was the worst experience ever. Hotel Riu must do better. If I was able to upload the videos I would. Campo Family.

John F. Kennedy International Airport (JFK) is one of the busiest international gateways in the…read moreUnited States. It offers a wide global reach and airlines support. JFK is large and spread out, with multiple terminals connected by the AirTrain system. Moving between terminals can take time, so planning ahead is important for connections. The airport has a limited range of dining, shopping, and lounge options. Our terminal was dated yet sprinkled with modern pieces of artwork. Security and immigration was relatively easy and connecting was straightforward

Airport customer service is non-existent. JetBlue is a…read moreridiculous HOT MESS. They charge $5 for every bag at curbside check-in; and they got rid of the check-in counters inside, and force people to do their own check-in and bag tags via a kiosk..... then, without any guidance or signs or helpful customer service teams, you (as the paying customer) have to find a baggage handler who can double-check your "check-in luggage" and scan your boarding passes and your ids and then weigh your bags and finally push them through the belt. It's a f*cking hot mess. People all over the place, getting frustrated, not knowing which way to go; not knowing who to ask; not knowing how to proceed. WHY NOT JUST HAVE A NORMAL CHECK-IN COUNTER/line and stop the madness!?! :( It's no wonder all the JetBlue customer service team are GROUCHY AF and all of them act like they HATE their lives. Zero smiles, zero customer service and no care whatsoever. The JetBlue I knew and loved is LONG GONE...... this process SUCKS. And after wasting almost an hour just to check-in our luggage (yes, the lines were that SLOW) --the so-called "PRIORITY LANE" takes another hour just to go through TSA check. JFK/Jetblue should DO BETTER!! BE BETTER!! We're all paying you top dollar for your so-called "excellent customer service" --WHERE DID IT GO?!? The only reason we put 2 stars is because the TSA agent was funny and tried to be positive......a big thank you to him. And another star for our flight attendant who was super friendly and polite. She was the ONLY ONE (out of 4 FAs)who smiled and kept people on the positive vibes. The other flight attendants and "customer service" agents were just grumpy AF and had perpetual frowns on their faces. JFK / JETBLUE = FAIL

Priscila did an AMAZING job coordinating our Italy vacation. Two weeks, 4 cities, multiple tours,…read moretrains,flights, hotels, and everything went PERFECT! Would recommend to anyone looking to do a trip to Italy

Our experience with Tour Italy Now, and specifically our agent Priscila Siano, was above and beyond…read moreexpectation. We had never been to Florence, Cinque Terra or Tuscany before and the thought of trying to blindly plan a trip without guidance was overwhelming. Priscila listened to our goals and planned a trip allowing us to see and enjoy Italy. Not every vacation allows you to have time to absorb the culture, but our trip was planned implementing the perfect pace. We started in Florence which is a high activity city, went next to Cinque Terra which was toned down a bit and ended in a relaxing villa in Tuscany. Every detail was carefully considered with recommendations for sights to see, restaurants, even specific meals to consider! We had just the perfect amount of scheduled activities and days of leisure to explore as we wished. Priscila secured three days with private drivers who spoke English to take us to smaller surrounding villages-STUNNING. We knew exactly where to go, which train to take, had vouchers to tours so lines were skipped, and we stayed at BEAUTIFUL locations where everyone was friendly and the food outstanding! But most ESSENTIAL was the support Priscila provided when our airline was delayed, connecting flights missed, luggage lost, and problems with the airline not issuing a boarding pass. Travel can have a large stress component, but she had our backs ALL THE WAY! We don't know what we would have done without her continued support throughout our trip. It was a trip of a lifetime and we would do it over a millions times because of the superb planning and support provided by Tour Italy Now and Priscila Siano. Mille grazies!!! Forever grateful, Anne in Atlanta, GA

They provided exceptional service from the start until the end. Their communication was great…read more Their drivers were polite, and the vehicles were very clean and comfortable. They provided car seats for our young children, and were also flexible when we needed to change our return date and time. I will definitely use them again.

I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

From the moment I called to check for price of airport service to JFK, the person who answered the…read morephone, the owner Steve, was courteous and very respectful. I called other companies which answered with a machine, so I didn't bother to leave a message. I called for pick up to airport the same day and did not get any hassle. The driver Param came even 12 minutes early and patiently waited outside by my house. This was much better the Lyft or Uber where you know there is no complaints of how many luggages you have (we happen to be 2 people with 6 luggages). I couldn't write that on my Lyft app. So, I do recommend calling this company instead of using Lyft or Uber when you want airport service.

I like island trees cab! They go above and beyond my standards to make the ride go amazing! If I…read morebook a taxi for 3am to drive me from Levittown to JFK airport, I know they'll show up early and provide a very smooth ride. This is my 3rd year using this company for winter recess and have always been delighted with their punctuality and responsiveness! I have not logged into uber or lyft since I started using Island Trees Cab! If that doesn't day something about them, I don't know what will!

#1 For safe and always on time limos with courteous drivers and clean cars…read more 'Nuf said!

Best car service in New York!! With my family living on Long Island and me living in Las Vegas …read more.. there are a lot of trips from JFK to LAS! I have been a customer of Aaron's limousines for 4 years and I have been so pleased with this car service. From the moment I call, text or email Aaron from the West Coast, I am greeted with efficiency, kindness & confidence that my family will get to the airport in comfort, with safety & on time. Aaron,s fleet of cars are well serviced, clean & reliable! His prices are fair & competitive and the peace of mind that my family is in great hands is priceless! Thank you Aaron for your consistently great service & making my family's trip to the airport a smooth start to their vacation!