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    Lugg Nola

    3.7 (3 reviews)
    Closed 8:00 am - 8:00 pm

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    Luggage storage

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    AC Hotel New Orleans French Quarter

    AC Hotel New Orleans French Quarter

    3.3(228 reviews)
    10.3 kmCentral Business District
    $$

    In early May 2025 I booked my stay for the early days of Mardi Gras 2026. The pre-paid rates were…read morecheaper but had restrictions I did not want to accept so I readily booked the standard full rate. All was good until mid-January when I noticed a charge for a bit more than the full rate (with NO advance notice), so I called Marriott Corp to investigate and request a refund without cancellation. They opened a case for me. I did receive a reply from Taylor Cox (FD Supervisor) advising that the terms I'd agreed to had been changed rather last-minute. Pre-paid rates have a different cancellation policy so I immediately responded to Mr Cox asking for clarification but never received any reply whatsoever. The BonVoy app allows loyalty customer the opportunity to request an earlier check-in (which aren't guaranteed) but I did make that request. I sat in the lobby for the duration in case I received the message (either text or app) of my room being ready. Nothing was received so after the 4:00 time had passed I approached the front desk to inquire if my room was now available. I mentioned that I'd been disappointed in the earlier process and communication, and it turned out it was actually Mr Cox assisting me. There was a scripted "Sorry for the inconvenience" as well as "We just now sent out that batch of texts about the rooms". I inquired if a noon check-out, rather than 11:00, would be possible and was given an immediate 'No' to that extra hour. I was issued a key and told to take the elevator to the eighth floor, so I went into the nearby elevator and found that it didn't include a Floor 8, so I returned to the desk. "Oh, sorry, that's a different elevator down the hall". I noticed that two of front desk team members were putting wrist bands on arriving guests. I wasn't offered a band earlier, so I had to assume it was for something extra that I wasn't included. My room category was Larger Guest Room City View. I fully understand that online photos on the Marriott website do not perfectly match reality, but the assigned room was nothing similar whatsoever. One window about two feet wide staring at a hotel wall. I wasn't going to be in the room much, so I just accepted it. It was immediately realized that the doors did little to buffer hallway noises. I'd have to accept that too. While transiting to the parade route, I sent a brief e-mail to Mr Cox to advise what I'd seen and requested a reply if I'd need a wrist band for my return later that evening, and to please advise security of the oversight. Yet again, zero response. Upon return it was realized that a band was indeed required to access this hotel. If you lose one there is an additional charge, but I'd not even been issued one to lose. A wrist band was issued to me. Noise on the floor was significant (especially from the neighboring room) but I was tired and did get some good sleep, albeit interrupted. I checked out around 9:30, since I had breakfast reservations and wouldn't be able to return before the required check-out time. There was no inquiry about the stay or a Thanks from the front desk. Hospitality businesses choose their level of service, and I choose my level of honest online reviews. That's how it works. I did not enjoy my stay at this AC. I would not consider returning to this AC. I cannot recommend this AC to others. There seems to be a pattern of online opinions, so I know I'm not alone on this one. Oh, and Trevor . . . I never received that message about the room being ready and never received any reply for ANY e-mail sent to you. Marriott guests deserve better in my opinion.

    For being by the quarter and an AC Marriott hotel, I expected better. This place shouldn't charge…read morefor an AC Marriott price. The rooms are super small and a bit outdated. The toilet didn't work and we had to call a plumber. You can tell the air conditioning system wasn't working as it's full potential. I will say it's a quiet hotel and I never felt unsafe. Overall, it's a bit run down and not what we expected but the location was on point. We walked everywhere.

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    AC Hotel New Orleans French Quarter
    AC Hotel New Orleans French Quarter
    AC Hotel New Orleans French Quarter

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    Airport Shuttle New Orleans

    Airport Shuttle New Orleans

    1.7(243 reviews)
    11.3 kmGert Town

    Very convenient shuttle service from the MSY airport. I arrived from Chicago, got my bag and walked…read moreup to the counter for a quick and convenient booking. I paid for the round trip which was less expensive than an Uber or Lyft would have been each way, and my return flight information they told me when I'd be picked up to go back. I waited about 30 minutes and several of us were on our way to the various hotels. If you're not in a super rush and don't mind a few stops, this service is very convenient.

    I utilized Airport Shuttle New Orleans because I could not connect to Lyft via mobile application…read morein order to get a ride from Louis Armstrong New Orleans International Airport MSY. If you are staying downtown New Orleans, it is a very convenient airport shuttle, with a simple scheduling process at the 'Downtown Hotel Shuttle' area of MSY Airport. The price of shuttle service is much cheaper than catching a Lyft to-and-from the airport. I paid no more than $24 for a shuttle ride to my hotel located in downtown New Orleans, Central Business District. I adored the driver, Harry, who was very kind and informative beforehand, but this process is just not fair for those who have had a long flight and just want to get in and relax, or those who just want to explore New Orleans as soon as possible. On what appeared to be a slow day I ended up being the only rider, after I waited on the shuttle for an hour for seats to be filled. With New Orleans being one of the more touristy places, it still baffles me that this shuttle could not get more riders other than I within an hour. If you have no time restraints and staying within or nearby downtown New Orleans, then look no further than Airport Shuttle New Orleans. However, if you do have time restraints, I recommend not utilizing it because there is no consistency with the number of pick-ups from the airport, so you may have a wait. Anyway, safe travels, and blessings to all that read this review. Thomas G

    Photos
    Airport Shuttle New Orleans - French Market Stop

    French Market Stop

    Airport Shuttle New Orleans - ADA Compliant Shuttles

    ADA Compliant Shuttles

    Airport Shuttle New Orleans

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    Jean Lafitte House

    Jean Lafitte House

    4.1(37 reviews)
    8.7 kmMarigny
    $$

    We loved our stay at Jean Lafitte House. Built in 1809 the history alone intrigued me. Hoping to…read moremake contact with some friendly ghosts, I was not disappointed. I felt the presence of a "lady" when I was getting ready in the bathroom. Nothing scary and actually a little welcoming. We stayed in unit 2 which was an outer courtyard apartment. The living room and bedroom was spacious and the high ceilings made it feel even bigger. Our bedroom had a king sized canopy bed (very comfortable) and each room had a built in fireplace. The location was perfect. One block from the FQ and one block from the lively Frenchman Street. You're steps away from food, music, and drinks. Parking is at a premium in the French Quarter but Jean Lafitte House has a small grass lot about 1 block away available for guests and reasonably priced. Make a reservation ahead of time because they can't promise you a spot and it's booked first come first serve. I've been to New Orleans quite a bit but this by far was my favorite place to stay. The location, the history, and our beautiful accommodations made it a must stay for next time.

    1807 the United States outlawed trade with Great Britain and France because of the Napoleonic Wars…read morein Europe. Merchants in New Orleans began to run out of goods to sell, including slaves. It was around this time that the Lafitte brothers engaged in smuggling and piracy. Merchants and planters were eager to buy the goods and slaves Lafitte smuggled into south Louisiana. By 1812 Lafitte was the leader of the Baratarians with headquarters on Grand Terre, a barrier island in the Gulf of Mexico near Grand Isle. Lafitte may have had as many as 1000 people working for him, including free men of color and runaway slaves. The men working for Lafitte were called Baratarians because the waterways they used for smuggling were located in an area called Barataria (the Barataria Preserve of Jean Lafitte National Historical Park and Preserve is located in this area).

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    Jean Lafitte House
    Jean Lafitte House
    Jean Lafitte House

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    Lugg Nola - luggagestorage - Updated June 2026

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